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Ivacy VPN Review 2019

Ivacy is an affordable VPN service that only costs $2.25/mo. It offers 1000+ servers for Netflix streaming and P2P activities. But this VPN service is not flawless. Find out what's good and bad about Ivacy in this review.

Based inSingapore
Price $2.25/mo
Servers1000+ (56 Countries)
LogsNo Logs
Multi-login5 Devices
Refund30 Days
RecommendedYes
WebsiteIvacy.com
Ivacy Deals

Ivacy is among the very few VPNs that actually offer value for money. For starters, Ivacy offers a legitimate no logs policy. Ivacy also boasts an extensive server park comprised of 1000+ servers in 100+ locations that work with both Netflix and torrenting.

Despite costing only $2.25/mo Ivacy offers compatibility on multiple devices and additional security features like Kill Switch, Split Tunneling, OpenVPN (TCP/UDP) and Port Forwarding.

Although Ivacy deserves a flawless rating, the fact that it is based in Singapore (which is a corporative member of the 5 eyes), is not compatible with Tor and also has a cumbersome refund policy, which is why this service managed to achieve 4.0/5.0 stars rating in this Ivacy VPN review.

My Rating Criteria

I have tested Ivacy according to the 9 rating criteria described as under:

Jurisdiction – Where is Ivacy VPN based?

Ivacy is headquartered in Singapore, which is known to have lenient privacy laws, however, it is still an ally of the five eyes. Since there’s a lot of talk surrounding Singapore’s potential role as a partner of the five eyes, I contacted their live chat support. Here’s their response:

Ivacy-VPN's-response-for-allegedly-being-headquartered-in-a-5-eyes-jurisdiction

Although there is no way to confirm whether Ivacy would comply with law enforcement agencies or not, however, as per their chat support representative, user identity stays totally secure with Ivacy.

If you want to know why you should be concerned about surveillance agencies, I urge you to read this guide for selecting a VPN based in five eyes, nine eyes, and 14 eyes nations.

Security – Encryption & Features

In the security department, Ivacy delivers top-notch encryption and security features. Speaking of encryption, this VPN service offers PPTP, SSTP, L2TP-IPSec, and OpenVPN protocols.

OpenVPN is the most popular of the protocol options. It is fast, reliable and so far, unbreakable. All this is possible due to the open-source nature of the protocol, which allows for constant updates.

And not to forget, OpenVPN supports AES 256-bit encryption. This encryption is safe enough for NSA to encrypt their sensitive information. This means it is safe enough for you as well.

Ivacy VPN Logging Policy

Is Ivacy safe? Well, yes. In fact, Ivacy follows a true no-logs policy. More specifically, this VPN does not store any Meta logs or activity logs.

Ivacy has done a pretty decent job of maintaining its zero-logging policy. In fact, they have done some exceptional work as compared to other VPNs in the industry. They only information that Ivacy stores is users’ names, email addresses, and payment methods. Overall, Ivacy is an actual no-log VPN service as per their privacy policy.

Ivacy Kill Switch

Let’s be honest for a second, VPNs tend to disconnect every now and then. Now if you’re just browsing the web, this might not be a big issue, however, if you’re torrenting, this can mean risking your privacy.

To stop your IP address from accidentally leaking, Ivacy offers a built-in kill switch, which disconnects your internet whenever you lose your VPN connection. This nifty little feature is not just a gimmick and actually works as advertised.

Ivacy Split Tunneling

This VPN service also comes with a built-in Split Tunneling feature. If you don’t know what this feature does, it basically allows you to prioritize the apps that do need security and those that don’t.

You can use the Split Tunneling feature to save bandwidth by excluding certain apps that you don’t want to protect with Ivacy. For instance, when I tested out this feature, I simply excluded Netflix from the tunnel since I didn’t want to burden down my streaming speeds with overhead encryption.

Side Note: Ivacy claims to have invented this technology but I cannot confirm this as of now.

Ivacy Dedicated IP Address

Aside from offering plenty of dynamic IP addresses, Ivacy also offers dedicated IPs for an additional $1.99/mo. Ivacy provides dedicated IP addresses from the following countries:

  • Australia
  • Canada
  • Germany
  • Hong Kong
  • Singapore
  • The United Kingdom
  • The United States

Although it’s great to see that Ivacy offers dedicated IP from 7 countries, they don’t give you the freedom to select a particular city of your choice.

Ivacy Port Forwarding

Ivacy also offers a Port Forwarding feature as an addon. If you don’t know, most VPNs use NAT Firewall to prevent users from falling victim to malicious incoming connections. While this feature is pretty useful, it does block peer connections when torrenting. Not only will you find it difficult to establish a connection with peers, but you will also encounter sluggish downloading and seeding speeds.

That being said, Ivacy’s Port Forwarding feature takes care of this issue by giving you the freedom to reroute incoming connections around the NAT Firewall to establish connections. This feature not only works great but also only costs $1 additional over your standard subscription plan

No Tor or Proxy Compatibility

Tor is one of the favorite tools of privacy advocates. Even without a VPN involved, Tor can shield users from cyber-surveillance and online censorship. However, when you combine Tor with a VPN, you get the formula for ultimate online privacy. Sadly, Ivacy is incompatible with the Tor network.

Get Ivacy30-Days Money Back Guarantee

Leaks – DNS, IP & WebRTC Leak Tests

Much like other premium VPNs, Ivacy passed my VPN leak test with excellence.

DNS Leak Test

This feature works to perfection as my tests showed no DNS leak at all. Many times, Windows uses your default DNS instead of the one provided by your VPN. This can easily expose your location and identity. Ivacy’s DNS leak protection routes your request from the VPN’s DNS server. This keeps your location from being exposed.

Ivacy-DNS-Leak-Test

As you can see from the screenshot above, my default IP address is nowhere to be seen.

IP Leak Test

Similarly, when I checked for IP leaks, Ivacy showed no signs of leaks. For this test, I visited ipleak.org while connected to the U.S server of Ivacy. As I said, Ivacy did not expose my actual IP address online.

Ivacy-IP-Leak-Test

WebRTC Leak Test

Lastly, Ivacy also passed the WebRTC leak test without any issues. In fact, when I visited ip8.com, it only showed the IP address of the VPN server I was connected to and not my default IP address.

Ivacy-WebRTC-Leak-Test

Servers – Support for China & Torrenting

An extensive server range is often the main strength of a VPN. While evaluating the service, I discovered that Ivacy’s server list consists of more than 1,000 spread across 100+ locations. These are outstanding numbers if you stop to consider the economical price of this VPN.

Ivacy-Server-Network

With the perfect mix of physical and virtual servers, you can rattle the restrictions without being noticed by your ISPs. You can use the VPN servers to connect to some of the streaming services like Netflix and Hulu that are restricted for viewership in certain regions.

Does Ivacy Work in China?

Ivacy is among the very few VPNs that actually work in China. In fact, Ivacy is the only know VPN provider to offer six servers in Beijing and Shanghai other than PureVPN.

Even though the Chinese government is notorious for blocking VPNs, Ivacy still works efficiently in China. You can either download Ivacy before traveling to China or use these special links for Windows and Android if you’re already in China.

Is Ivacy good for Torrenting?

Aside from working flawlessly in China, Ivacy also fully support torrenting and P2P file sharing.

Most VPN services back away when it comes to providing support for torrenting because of legalities. For instance, TunnelBear no longer supports torrenting. Ivacy on the other hand fully supports P2P and provides optimized servers with blazing fast speeds to ensure your download and upload do not suffer.

Speed – How fast is Ivacy?

Ivacy does not disappoint its users on the speed front. In fact, In this Ivacy review, when connected to the US and UK servers, Ivacy managed to achieve 28.24 Mbps download speed and 18.44 Mbps upload speed on my 30 Mbps connection.

Initially, I tested my speeds without Ivacy and achieved 28.40 Mbps download and 29.78 Mbps upload speeds.

Speed-Test-Result-without-Ivacy

Next, I connected to a US server using OpenVPN protocol and got 28.24 Mbps download and 18.44 Mbps upload speeds.

Ivacy-connected-with-us-server

The results show that Ivacy VPN download speed was slightly less while the upload speeds remained consistent.

Streaming – Does Ivacy work with Netflix & Other VoD Services?

Ivacy VPN worked flawlessly with Netflix at the time of writing this review. However, I would recommend you to stay updated with which servers work and don’t work with chat support. The fact that Ivacy actually unblocks US Netflix is seriously impressive since many VPNs fail to do so.

ivacy-netflix-ex-machina

In fact, here’s one user on Trustpilot that suggested using Ivacy VPN over ExpressVPN for unblocking Netflix from Australia:

user-on-trustpilot-suggesting-ivacy-over-expressvpn

Aside from Netflix, Ivacy also easily unblocked BBC iPlayer without any issues at all. Here’s a screenshot of me streaming Ladhood on BBC iPlayer.

Ivacy-bbc-iplayer-uk-server

Other Streaming Services

Ivacy also works with streaming services like Kodi, FireStick, Hulu, BBC iPlayer & more. Speaking of Ivacy for Kodi, during this review, I was delighted to know that Ivacy has started offering a dedicated Kodi app for all the Kodi streamers out there.

Ivacy-for-Kodi

This service comes with OpenELEC compatibility and enables you to unblock any geo-restricted channel on Kodi. The setup process is fairly simple and illustrated in their knowledgebase.

Get Ivacy30-Days Money Back Guarantee

Compatibility – Apps and Supported Devices

Ivacy is one of the most compatible VPN services I have reviewed so far.

Ivacy-Compatibility

Remarkably, this VPN provides a decent device and operating software compatibility to its users. With smooth running VPN clients for Windows, Mac, iOS, and Android, this service covers all the major platforms.

Apart from providing the VPN clients for the aforementioned operating software and devices, it can also be manually set up on Linux, Routers, Roku, Kodi, Firestick, Smart TV, Blackberry and even on consoles.

Ivacy for Windows

Ivacy-for-Windows

For Windows users, Ivacy has designed a sleek and user-friendly client that provides ultimate privacy with a single click. When you use its Windows app, you will find 8 different navigation options available on the left side. These options include Smart Connect, Secure Download, Streaming Unblocking, and Dedicated IP.

Ivacy for Mac

Ivacy-for-Mac

For mac users, Ivacy is one of the best VPNs for Mac as it offers exclusive software and manual configuration. You can use both methods to set up this VPN on your device.

The VPN client for mac has a similar design and feel to the Windows PC software. All the options are neatly placed on the left panel and at the top of the VPN client. You can download Ivacy for mac from their website, follow the installation wizard, and then run the software.

Ivacy for Android

Ivacy-for-Android

Android users can find the Ivacy app on the Google Play Store. The app has a sleek design and a one-tap connect feature. Further, it lets you choose from the extensive server library of the VPN.

Ivacy for iOS

Ivacy-for-iOS

Not to ignore the Apple lovers, Ivacy has developed an intuitive and eye-catching iOS app that provides digital privacy on the go. Users can download this app for free on iTunes and enjoy guaranteed protection from malware and other forms of online threats.

Pricing – How much does Ivacy VPN Cost?

Hands down! Ivacy is a cost-effective VPN service which starts from just $2.25/mo. This provider offers three basic subscription plans which are listed below:

Port Forwarding:

Dedicated IP:

Ivacy-VPN-Pricing

As a frequent VPN reviewer, I rarely come across services that provide budget-friendly rates for a quality service. Ivacy is an exception to this norm. The VPN is equipped with all the advanced tools to protect your online privacy. But interestingly, it does not charge you much for the service.

Payment Methods

The VPN provides multitudes of payment modes including Card payments, PayPal, BitPay, AliPay, Perfect Money and Paymentwall. Even more impressively, you can pay via multiple cryptocurrencies including Bitcoin.

Ivacy-payment-methods

Cumbersome Refund Policy

Even though Ivacy is quite affordable, I’m not a big fan of its refund policy. Despite advertising a 30-days refund, you can only claim a refund within 7 days if you’ve bought the monthly package. Yearly subscribers, on the other hand, can get a refund within a month, but cannot consume more than 500 MB of bandwidth or 30 sessions.

In addition, you will have to fulfill these below-described requirements in order to get a full refund.

  • Your account has not been suspended by Ivacy due to terms of service breach
  • You have not claimed for the refund under this policy
  • You did not use Bitcoin, BitPay or any other anonymous option to pay your dues

If you fulfill the above criteria, Ivacy may start processing your refunds within two days once you have made the valid refund request.

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Trustworthiness – Trustpilot Ratings, Reddit Reviews & Support

What makes Ivacy an interesting choice for European users is its compliance with GDRP. When you use a GDPR compliant VPN, you can be sure about its data collection process. In the case of Ivacy, I found it to be fully compliant with GDPR laws.

Ivacy Stance over Transparency

When it comes to transparency, not many VPN services love to come clean. However, Ivacy has recently released an official statement to clear all the allegations regarding having an affiliation with PureVPN. I think that was a pretty bold move and a one that should enhance the trust level of its prevailing customers.

Ivacy Trustpilot Reviews

Ivacy has a flawless reputation on Trustpilot. Unlike other VPN providers, Ivacy has a spotless 5-star rating based on 600+ user reviews. More than 88% of users have rated Ivacy as excellent with only 2% bad reviews.

Ivacy-trustpilot-rating

Ivacy Reddit Reviews

Is Ivacy VPN good? Well, according to Reddit reviews, most people either tend to love Ivacy or totally hate it. For instance, here’s one Reddit user with Ivacy VPN lifetime subscription stating that he gets excellent speeds with Ivacy and uses it with Netflix.

Ivacy-Reddit-comment-about-fast-speed-Netflix-unblocking

Here are a couple of comments complaining of Ivacy’s frequent connections drops.

Ivacy-Reddit-comments-about-connection-drops

Although I’m sure some users may have experienced issues with Ivacy, I didn’t notice too many issues.

Efficient Customer Support

In terms of customer support, Ivacy offers one of the most comprehensive customer support systems in the industry. The provider has a thorough knowledge base comprised of guides, technical information and other relevant data about the VPN.

In addition to comprehensive guides and tutorials, Ivacy also offers a 24/7 live chat feature which I got to test out on a few occasions. In reply to most of my queries, the agent provided me an in-depth answer that directly addressed my concerns. Overall, I found the customer support of the VPN to be flawless.

Ivacy-Live-Chat

If you don’t wish to use the live chat support option, you can get some useful information by reading their FAQ section, which is mentioned by the name of common questions on the official site.

Do I Recommend Ivacy?

Yes, I do recommend Ivacy.

The fact that Ivacy offers tons of features, affordable price plans, excellent compatibility with Netflix / torrenting and awesome customer support, makes Ivacy totally worth the $2.25/mo price. I also found it’s features list and performance to be on par with some of the industry’s giants.

However, at the time of writing this Ivacy VPN review, I did come across a few little issues that I really wish didn’t exist. For instance, the fact that Ivacy is based in Singapore and isn’t compatible with Tor is a bit of a let down for me. Aside from that, I also found Ivacy’s refund policy to be rather cumbersome. Based on the already covered pros and cons, Ivacy managed to achieve a 4.0/5.0 stars rating in this review.

You can also look at other unbiased VPN reviews for detailed pros and cons of popular VPN services.

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Abdul Rehman

Abdul Rehman

Author
Posts by Abdul Rehman

Abdul Rehman's Biography :


Abdul Rehman is a simple Tech savvy bloke with a neck for writing. Monday to Friday, he enjoys delving down in to the inner workings of privacy and security of top-tier VPN providers. Nevertheless, on the weekend he is a bit modest and simply loves spending time with his dog.


24 Responses to Ivacy VPN Review 2019

  1. Macy says:

    Easy to use, high speeds while connected. Excellent service

    • Ghulman says:

      Hi Macy,
      Glad you are enjoying the service.

      Cheers!

  2. James says:

    The only downside of this VPN is they don’t have Chrome Extension. I’ve switch back to PURE VPN because of that.

    • Ghulman says:

      Hi James,
      I’ve heard Ivacy is currently working on a an extension. Hopefully, it will be as good as their client.

  3. Yoda says:

    I recently purchased the ivacy plan to use on my linux laptop and android phone. At first I had a rough start with only one openvpn profile able to connect outside of the vpn’s internal network and pptp completely not connecting to the server. I eventually tested new desktop environments and it worked. The issue was ubuntu 17.10’s new desktop environment. I’m not sure why but network manager doesn’t like pptp and somewhat openvpn. I ended up testing the mac client which worked well but had no option for any sort of stealth protocol or scramble protocol which I have become used to using with the windscribe service, or ipvanish service. After getting pptp to work I was able to get 50 mbps, but that was probably because of my connection to my router. The android client looks very clean and modern and includes a few interesting features such as an internet kill switch, split tunneling or allowing separate apps to use vpn or no vpn, multiport, and being able to use udp or tcp as the protocol. The only things that I would suggest for Ivacy to add is a linux client, and traffic obfuscation/scramble protocol/stealth protocol support.

    • Ghulman says:

      Hi, Yoda

      We agree. They should definitely come up with a Linux client.

  4. CC says:

    I’ve been using the service for about 10 months and can say the connection speeds seem pretty dam good. The biggest problem I’m getting is the speed and reliability of the software on Windows 10. I have had to reinstall it many times to fix connection / loading issues. But the latest software version load time is awful, especially when closing and reloading it later on.

    • Ghulman says:

      Hi CC,
      I am sorry you are having such issues. I suggest you contact the customer support of the service.

  5. Mr. Privacy says:

    I am a recent customer of Ivacy and so far I love it. Speeds are great, but then I only get 5 Mbps service in the country and torrent downloads are running 90% – 95% the speed of no VPN, with VPN enabled. That was my biggest fear when choosing Ivacy over all the others with their low price. I have done the IP and DNS leak tests and with auto selection of protocol I have seen zero leaks. Customer service has been good through their chat service. And for $1.83/mo on their 2-yr plan, I couldn’t be more pleased with my choice. I highly recommend Ivacy for the money.

    • Ghulman says:

      Hi Mr. Privacy,
      Glad you enjoyed Ivacy’s service. Hope Ivacy continues to serve customers.

  6. kristy says:

    I don’t know why people are posting negative comments about their service. I have been using their service since last year plus i just subscribed for another year. Its working pretty great. I havent faced any major issue while using their service plus their customer suppoer is pretty good when it comes to minor glitches.

    • Ghulman says:

      Hi Kristy,
      Everyone have their own preferences when it comes to VPN. Hence, they all have different experiences. I am glad you liked Ivacy

  7. Paula Cerqueira says:

    Worst VPN I ever try! TOO slow! I’ve being using free trial from another provider and it was 100X better than the paid ivacy. I wish I could get my money back. Do not fall for the small price, the quality of connection is even smaller.

    • Ivacy Support says:

      Hello, Paula,

      It would be nice to know in details the exact nature of your problem. At Ivacy, our ultimate aim the satisfaction of each and every customer. We’d love to help you out too. But for that, we would like to know a little more about the the problem itself. Please email us as support@ivacy.com or visit our website where our customer service representatives are more than willing to help resolve all of your issues.

      Thank you, Paula.

  8. anistonkk says:

    I have been looking for a secure VPN service with reliable connection and P2P support. I came up with ivacy and figured it out as a worth trying service. With strong encryption protocols, large number of servers and amazingly economical package plans, ivacy stands as fans favorite VPN service of the year.

    • Ghulman says:

      Hi anistonkk,
      Good to know that you use Ivacy for P2P downloading and its meeting your standard.

      Stay Woke

  9. Louis Desjardins says:

    I’ll tell you what’s crappy; trying to post a comment but forgetting you’re using Firefox and having your comment disappear when you press “Submit”. But I digress. And am posting this with Opera.
    I’ve been using Ivacy for about a week. I was concerned at first because I couldn’t get it to work in OpenVPN client mode on my DD-WRT-configured router, plus I didn’t like the idea of disabling NAT and firewall as their instructions instruct. But after a password change it does work on the router, and without disabling NAT and firewall.
    Prior to getting it to work on the router I installed Ivacy on my PC and liked the interface, but since I wanted it on my router and it wasn’t working at the time I asked for a refund. They didn’t respond to my refund request after a few days so I can’t say I would have gotten my money back, but after it started to work on my router I canceled the refund request and the gentleman on the live chat said he took care of it for me. And speaking of chat, the two agents I’ve typed with have been very helpful.
    My one remaining concern is Ivacy’s lack of dedicated DNS servers, but from what I’ve read so far using public servers such as OpenDNS or Google isn’t an issue. And the speed is equal to when I connect with my other VPN service and the price is about 75% lower. So fingers crossed since I’m signed up for two years, and so far so great.

    • Ghulman says:

      Hi Desjardins,
      We can only hope that Ivacy stays on the course and improves its service further.

  10. Louis Desjardins says:

    I started with them last week. I first had issues because I could not get it to work on my DD-WRT-configured router, plus I didn’t like the idea of having to disable the router firewall. However, it did work after a password change, and even with the firewall enabled. Also, their on-line chat people are helpful, the price is great and the speed is as good as with my other VPN. It would be perfect if they had their own DNS servers, but from almost everything I’ve read so far using public DNS servers isn’t an issue. So, fingers crossed because I’m signed up for two years.

    • Ghulman says:

      Hi Louis Desjardins,
      Hope Ivacy continues to meet your expectations. Customer like you should be valued by the service.

      Stay Safe

  11. shrinivas says:

    I don’t understand how you could give a high rating basing on their advertisement or reading their website. You should install, use for some time and use all their protocols before submitting a review !
    I subscribed to their services on June 2016 for one year @ $1.83 PM. For six months everything worked well, so I extended their service for 2 more years. Then the problems started, the nearest servers would fail and I had to always rely on distant servers with a very high ping and low speeds. Their P2P services have become terrible ! Their customer service is pathetic ! They tell you to do this and that and probably never understand what our problem is.
    And another irritating thing is they do not give refunds, even for the period starting from December 2016 !
    I do not know how to get the refund !

    • Ghulman says:

      Hi Shrinivas,
      I used Ivacy exactly for a month before writing this review. I agree that there might be issues, but Ivacy so far has impressed me a lot.

      Stay Woke

  12. Bkay says:

    Okay I’m going to say this, this service is crap. I can’t stress it enough! Never ever subscribe for ivacy. I paid for this service and I could barely connect, 20 minutes after I immediately asked for a refund. I didn’t get a refund till today, contacted PayPal for help, they could not help, however ivacy said i used 2000mb(a service that I could not use) against their 500mb refund policy. Iwan is right, always read their hidden and tucked away refund policy, I wish I saw it before but honestly I thought it was a good service. Becareful, Ivacy is fraud! Service is crap and customer care is awful.

    Never Ever subscribe for this crappy service! Go for express vpn instead. They are the best.

    • Ghulman says:

      Bkay,
      Sorry the service didn’t live up to your expectation. I hope the providers give you a refund soon.

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