Reading Time: 5 minutes
Based in United States [UNSAFE]
Price $3.89/mo
Servers 50+ Locations in 26+ Countries
Logs No Logs
Multi Login 1 Device
Refund 7 Days Money Back
Recommended No
Website acevpn.com

AceVPN review in UK: AceVPN offers limited servers in 50+ locations in 26+ countries. It is based in the United States, a part of a 5 eyes country, and doesn’t unblock Netflix.

It does not keep logs, that is a bit of a compliment but again their server speed is just about average, to say the least.

Their price is too expensive and is nothing compared to Surfshark or ExpressVPN in UK.

If AceVPN users have some queries, they cannot reach their support staff because there is no Live Chat support.

Read this AceVPN review in UK to find out why this VPN isn’t worth buying.

To look for a better VPN, head over to VPN reviews and pick your own service provider.

AceVPN Review in UK: My Rating Criteria

Here is a list of factors upon which I have based this review in UK. Let’s have a look at them:

  1. Pricing – How much does AceVPN cost in UK?
  2. Security – Encryption & features
  3. Jurisdiction – Is it located in a 5-eyes country?
  4. Speed – How fast is AceVPN?
  5. Streaming – Does it work with Netflix in UK?
  6. Leaks – Does it leak IP, DNS & WebRTC?
  7. Trustworthiness – Logs, Audit report, CDT & Warrant Canary
  8. Compatibility – App Experience and supported devices

AceVPN Review in UK: Pricing – How much does AceVPN cost?

AceVPN has expensive pricing plans for both Premium VPN Plan and Ultimate VPN plan.

The free Smart DNS isn’t actually free. It comes as a free option when you purchase either the Premium or Ultimate VPN package.

Why I say that the Ultimate VPN package is expensive is because when you compare it with services like Surfshark or ExpressVPN, they offer the same features but at a very less price.

To get these top VPNs at discounted rates, head on over to our list of VPN deals 2023 and avail of amazing discounts!

Moreover, here is a detailed guide on VPN cost and price comparison.

Payment Methods

Privacy enthusiasts reading this review will be happy to learn that it offers a Bitcoin option.

Along with that, it includes some conventional methods.

Here are the ways in which you can pay AceVPN.

  • PayPal
  • Mail-in Payment
  • BitCoin

In addition, the users can also make payments through cheques they can draw on the US bank account.

Refund Policy

AceVPN has only 7 days money-back guarantee. This is no doubt falls short of the industry’s 30 days refund policy.

If you have availed of the service and it has not come up to the expectations of yours, you can claim a refund.

AceVPN Review in UK: Security – Encryption & features

AceVPN offers decent and industry-standard VPN encryption i.e. 256-bit.

Also, I learned that it offers OpenVPN, L2TP/IPsec, IKEv2, PPTP, and Stealth VPN protocols. The OpenVPN protocol offers anonymity to the users through 256-bit military-grade encryption.

Likewise, the PPTP protocol is suitable for enhanced video streaming but does not provide the required level of security. The L2TP uses an IPsec protocol in a combination that offers 256-bit encryption to the subscribers.

The tunneling protocol feature of AceVPN is extremely impressive.

Kill-Switch

Nowadays, Kill Switch is a given feature. It accompanies all VPN services that are worth their salt.

Still, privacy enthusiasts will understand that a custom kill-switch is no ordinary feature. It prevents IP leaks in a worst-case scenario when your VPN connection drops.

This could literally be a matter of life and death if you’re in an authoritarian country like China.

Works with TOR

The Onion Router (TOR) always swims in controversy. This is the reason many VPNs steer clear of this tool.

AceVPN is not one of those providers. It embraces TOR, thus catering to Netizens who are simply not satisfied with just a VPN.

AceVPN Review Jurisdiction – Is it located in a 5-eyes country?

AceVPN is based in the United States (falls under 5 eyes country). It means, it will share your data with US authorities if asked upon.

Countries that fall under 5 eyes, 9 eyes, or 14 eyes countries are bound to share intelligence with authorities.

Any VPN located in the US is at a disadvantage.

Servers

Something that disappointed me while writing this AceVPN review in UK was its server count. This is because the provider is offering limited servers in 50+ locations in 26+ countries.

These numbers can hardly match with the ones boasted by the likes of Ivacy VPN, which has thousands of servers.

AceVPN will have to cater to the requirements of its subscribers by offering more server locations in the future.

Have a look at our guide that specifies which VPN offers obfuscated servers.

AceVPN Review in UK: Speed – How fast is AceVPN?

In AceVPN review in UK, it’s speed is just about average. It isn’t fast and it isn’t too slow.

It is common knowledge that every VPN cuts down your speed. But the ones that cut the least are the most preferable.

My internet speed without a VPN was about 30 Mbps.

Internet Speed without a VPN:

Speed-Test-without-AceVPN

Internet Speed with AceVPN:

Speed-Test-with-AceVPN

We see a decline of 44% in speed which is just average.

AceVPN Review in UK: Streaming–Does it work with Netflix?

AceVPN does NOT unblock US Netflix in UK. It does not have a vast US server network that unblocks Netflix streaming websites in UK.

Only those VPNs succeed in unblocking Netflix that has a good number of US servers such as ExpressVPN or NordVPN.

Netflix has some strong restrictions that even industry VPN leaders have a hard time unblocking.

Always get yourself a good VPN to access Netflix in UK without any restrictions.

Supports Torrenting

Readers of this AceVPN review in UK will be glad that the provider supports the P2P activities without any Ifs and buts. It means you can select any AceVPN server of your choice if you want to perform torrenting tasks from anywhere.

Just keep in mind that the free VPN service in UK does not offer P2P/ torrenting activities for subscribers. You can explore our guide on the best VPN for torrenting UK to know about the repercussions of torrenting.

How to Setup AceVPN on Kodi?

Kodi has become a one-stop solution that caters to all the streaming needs of the users. You can select a VPN for Kodi if you want to secure yourself from legal troubles like DMCA and copyright infringement notices.

Here is how you can set up AceVPN for Kodi on your desired devices straightaway.

  • Subscribe to AceVPN from its official website
  • Download and install the respective AceVPN on your device
  • Provide login details like username and password to activate the AceVPN app
  • Open Kodi and begin watching your desired content anonymously

Leaks – Does it leak IP, DNS & WebRTC?

It was good to see that AceVPN passed the IP leak, DNS, & WebRTC test.

I connected AceVPN to a US server. Here is the screenshot of the proof:

AceVPN-IP-Leak-Test

Trustworthiness – Logs and Customer Support

AceVPN does NOT keep connection and usage logs.

But AceVPN clearly mentions that it does collect personal information. These include:

  • Name
  • Address
  • Telephone
  • Credit/Debit card information
  • IP address
  • Email

This information solely remains with the service provider. Their statement in the privacy policy:

“We will not rent, sell or otherwise disclose your personal information to unrelated third parties without your consent.”

There’s another statement saying:

“We do not log VPN traffic. We do not spy on our users nor monitor their bandwidth or Internet usage.”

Everything seems to look good, but I don’t like the idea of them storing users’ IP addresses. But other than that, AceVPN has a zero log policy.

If you’re looking to find your VPNs logging policy, you need to look at our guide.

Good Customer Support

The customer service of AceVPN in UK is pretty well rounded with a FAQ, Knowledgebase, and Contact Us features. It does NOT have a Live Chat feature.

There are sections like Blog and Redeem Voucher you can explore if you want to solve your queries in a timely manner. However, I was expecting that the provider would offer a live chat feature for its users. Sadly, it was not the case with AceVPN.

The blog section provides relevant and updated information about digital privacy issues prevailing in the industry. Furthermore, you can go to redeem voucher section if you want to avail of VPN or Smart DNS service.

I hope that the service will include a live chat feature on its official website in the future. By doing so, AceVPN will be able to attract a large customer base in the coming years.

Compatibility – App Experience and supported devices

One thing the readers of this AceVPN review in UK will like is its compatibility. Platforms include Windows, Mac, Android, Linux, iOS, Windows Phone, Routers, and Gaming Consoles.

It also works on Chromecast, Roku, Blu-Ray players, and Kindle Fire TV.

Windows

Although this VPN does not have a dedicated client for Windows, it supports the platform through OpenVPN and L2TP. So, installing AceVPN is a bit complicated, especially for casual users.

Mac

People with Mac devices can use this VPN through the built-in L2TP support or the third-party Tunnelblick tool. Although the process is a bit challenging, the payoff makes it worth the effort.

With AceVPN configured, Mac users can browse the internet without worrying about cyber thugs ruining their experience.

Android

Android users walk every nook and corner of the earth. This makes them the usual target of hackers who generally use public Wi-Fi as hunting grounds.

AceVPN could come to their rescue with its OpenVPN and PPTP support. You can also read our detailed guide on a good VPN for Android to disclose some of the best VPNs in the industry.

iOS

There are three ways to use AceVPN on iOS. It can be configured through OpenVPN, L2TP, and IKEv2. When you are done with that, AceVPN anonymizes your identity, keeping you safe from cyber thugs.

Comparison between AceVPN and ExpressVPN in UK

Here is a quick look at the features of AceVPN when compared with ExpressVPN in UK:

Features ExpressVPN AceVPN
Price GB£5.36/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free £3.46/mo
Servers 3000+ in 94 Countries (Including 4 servers location in UK) 50+ Locations in 26+ Countries (Including 1 servers location in UK)
Compatibility All Devices All Devices
Jurisdiction The British Virgin Islands United States
Logging Policy Zero Log Zero Log
Customer Support Live Chat & Email Support FAQ & Contact Us
Trustpilot Score 4.6 3.8
Website ExpressVPN AceVPN

Alternatives of AceVPN in UK

AceVPN lacks a few things that would make up for a perfect VPN service. So if you’re in search of something else, scroll through the following reviews.

Do I Recommend AceVPN in UK?

No, I do NOT recommend it after AceVPN review in UK.

AceVPN isn’t a good choice for a VPN. It doesn’t unblock Netflix in UK, its server speed is average, too expensive, and stores your IP address.

Even if it does not leak IP, it isn’t much of an achievement.

It is also available in the United States (a member of 5 eyes country). It can give your IP address to US authorities if presented with a subpoena.

All-in-all, this is not a good VPN to recommend in UK.