Reading Time: 9 minutes
Hotspot-Shield-review-in-Singapore
In this Hotspot Shield review in Singapore, we test the provider in 11 primary categories including pricing, security, streaming, jurisdiction, servers, speed, compatibility, leak test, and trustworthiness to help you make a considerate decision on whether you should use this VPN in Singapore or not.

Hotspot Shield offers an absolutely free plan and a clean interface for all widely-used devices in Singapore. It also boasts an impressive network of 1,800 servers in 35+ countries, giving you many options to spoof your location.

However, the service has fallen short in other areas quite considerably. It cannot unblock US Netflix in Singapore, the VPN is based in the US which is one of the founding members of the 5 Eyes Alliance, and the logging policy is a mixed bag. Also, you can only purchase a premium plan using your credit card or PayPal. There is no anonymous payment option, which is one of the basic attributes we search for in VPNs.

Therefore, we don’t recommend using this service in Singapore. You can head over to our VPN reviews guide if you want to check out the key features of other best VPN services in Singapore. You can also check out other VPNs that are free in our best free VPN services blog.

Moreover, you can also use the eye-catching 7 days free trial that allows you to check the performance of the service of its premium plans in detail.


Our Verdict

Hotspot Shield delivers fast speed in Singapore, has a wide network of servers in 115+ locations, and offers intuitive apps for all widely-used devices. Sadly, the VPN could not unblock Netflix in Singapore, also it’s not a good VPN for torrenting in Singapore because of its logging practices, and it is a little on the pricier side. For these reasons, we would not recommend this VPN to our readers in Singapore.

Overall, Hotspot Shield is good for general usage in Singapore, but you should opt for a more reliable option like ExpressVPN if you want a privacy-focused VPN that can also unblock 20+ Netflix libraries.


Key Findings for Hotspot Shield Review In Singapore

Here are the key findings of the Hotspot Shield VPN review in Singapore:

  • Pricing: Hotspot Shield is expensive at SGD 10.63/mo. if you sign up for a premium plan in Singapore. However, you can use the absolutely free version with a daily limit of 500 MB per day.
  • Servers: Hotspot VPN offers 1800 servers in 115+ locations, covering 35+ countries.
  • Security: Hotspot Shield offers industry-standard AES 256-bit encryption but there is no OpenVPN or WireGuard protocol. The VPN offers a propriety protocol called “Catapult Hydra” which works on the Open SSL library to encrypt data.
  • Leak Test: Hotspot Shield managed to pass the leak test including IP, DNS, WebRTC, and the VirusTotal test in Singapore.
  • Speed: Hotspot Shield 2024 Ookla Speed Test Winner. We faced a decrease of 12.13% when we tested the VPN for speed in Singapore.
  • Streaming: Hotspot Shield cannot unblock US Netflix in Singapore. However, it could easily bypass geo-restrictions on Hulu, Disney Plus, HBO Max, and BBC iPlayer.
  • TorrentingHotspot Shield is a decent VPN for torrenting because all 1800 servers allow P2P traffic and the VPN has impressive speed. However, we would not recommend it for your torrenting activities in Singapore because of its logging practices.
  • Installation Apps and Ease of Use: Hotspot Shield VPN app for all devices have clean interfaces. However, there is a lack of advanced settings and customization.
  • Compatibility: Hotspot Shield works with all widely-used devices including Windows, Mac, Linux, Android, iOS, routers, and smart TVs in Singapore.
  • Bypassing Censorship: Hotspot Shield used to work in countries like China but the VPN has been failing consistently to get around China’s Firewall.
  • Trustworthiness: Hotspot Shield’s logging policy is a mixed bag. The VPN says it doesn’t keep logs but they collect customer data in a lot of areas.

Hotspot Shield Review In Singapore – Pros and Cons

Pros
  1. Many server locations
  2. Clean interface
  3. Free version available
  4. Fast speed servers
  5. Propriety protocol (Catapult Hydra)

Cons
  1. Cannot unblock Netflix in Singapore
  2. 500 MB per day on the free version
  3. No WireGuard or OpenVPN protocol
  4. Advertisements on the free Android app
  5. No third-party audits


Pricing – How Much is Hotspot Shield In Singapore?

hotspot-shield-pricing-in-Singapore

Hotspot Shield offers a Basic (Free) plan which comes with some limitations. But how much is Hotspot Shield premium in Singapore? Basically, there are two plans; Premium or Premium Family which have a cost of SGD 10.63/mo. and SGD 15.95/mo.

Sadly, Hotspot Shield doesn’t qualify as one of the cheap VPN services in Singapore because if we compare it to ExpressVPN, it offers a 1-year plan for SGD 8.87/mo. while being a much better provider than Hotspot Shield.

Both of Hotspot Shield’s plans come with yearly and monthly programs in Singapore. Here are the details:

Basic (Free) Premium Premium Family
Yearly Monthly Yearly Monthly
SGD 0 SGD 10.63/mo. SGD 17.28/mo. SGD 15.95/mo. SGD 26.59/mo.

According to Hotspot Shield VPN elite review, Here is the difference between the basic and Elite (Premium and Premium Family) plans in Singapore:

Features Free Premium (Elite)
Server Locations 1 (US) 115+
Data Limit 500MB per day Unlimited
Encryption Method AES-256 AES-256
Protocols Catapult Hydra, IKEv2 (IPSec) Catapult Hydra, IKEv2 (IPSec)
Advertisements Yes (on Android app) No
Customer Support Email only 24/7 live chat support
You can buy Hotspot Shield Premium and Premium Family in Singapore through:
  • Visa
  • Master Card
  • American Express
  • JCB
  • Discover
  • Diners Club International
  • PayPal

As always, the lack of Bitcoin is disappointing and there are no other anonymous payment methods as well.

Hotspot-Shield-Payment-Options-in-Singapore

With five simultaneous connections, subscribers in Singapore can connect multiple devices with just a single account. This means you do not have to pay extra for securing your entire household through this VPN.

Usually, VPNs with freemium service do not offer an extensive refund window. Some do not offer a refund at all… *cough *TunnelBear.

This makes Hotspot’s 45 days refund policy all the more impressive in Singapore. With this policy in place, users should be well assured that the provider is not duping them for money.

You can also make a free Hotspot Shield account to test out the paid service of this VPN in Singapore. For this, you have to sign up for a 7 days trial after launching the app.

However, you will need to enter the credentials of your credit card to access the trial. Remember, if you do not cancel the trial before 7 days, you will be charged automatically. It is considered slightly more expensive than its competitors in Singapore but you can get Hotspot Shield’s best Black Friday Deal in Singapore to save big on your budget.

Also, if you want to get your hands on awesome discounts, we have some amazing deals on VPNs in Singapore for you to check out.


Servers

According to the review Hotspot Shield, it has servers in “80+” nations. That is a sizable selection, and it comes in a close second to ExpressVPN’s 94 supported nations. With more servers spread out, you have more options for faking your location and there is a greater likelihood that a server will be close by.

Hotspot Shield offers servers in a wide range of areas. It features servers in South America and four African nations, two areas that are typically overlooked by VPN providers. Additionally, Hotspot Shield offers servers in nations with restrictive internet regulations including China, Russia, Turkey, and Vietnam.

In terms of servers network premium version of Hotspot Shield provides 1800+ servers including both physical and virtual from 115+ locations.

In contrast, the Hotspot free version chooses a server for you from the US. This means the free version doesn’t allow you to switch between the servers to your liking.

Moreover, many VPN services, including Hotspot Shield use virtual servers. A server that is set up to appear in a different location than where it actually sits is a virtual location. These are software-defined servers and the host of numerous virtual servers could be a single system.

It is not a bad practice but we prefer when companies are upfront about their infrastructure and where they are located. You could be subject to the laws or monitoring systems of a certain country if your data travels through their channel.


Security – Protocols & Encryption

For years, we have been considering OpenVPN as the industry standard, which it still is. However, a new player in town, WireGuard, is going to be the new standard in the coming days. It has not been adopted widely by VPN providers and Hotspot Shield only offers it on Linux. Unfortunately, because of this Hotspot Shield couldn’t make it to the list of best VPN with WireGuard Protocol in Singapore.

Is Hotspot Shield safe though in Singapore? Absolutely yes. Hotspot Shield has its own propriety protocol called Catapult Hydra to secure its users’ privacy. It uses the Open SSL library to encrypt the data and it is simply an enhancement of the transport protocol.

The reason for not creating a totally new encryption protocol is that it would require an enormous amount of scrutiny and any undiscovered loophole can be destructive and used to break into the users’ data.

Also, Catapult Hydra increases speed and reliability by creating multiple channels for data to travel.

Hotspot Shield’s IKEv2 is available on Windows and Mac variants. OpenVPN, on the other hand, is available on routers only.

Here is a table for Hotspot Shield’s available protocols and encryption methods:

Protocols Encryption
IKEv2/IPSec Yes Blowfish No
OpenVPN (TCP/UDP) Routers only ChaCha20 No
L2TP/IPSec No AES-256 Yes
Proprietary (Hydra) Yes AES-192 No
WireGuard Linux only AES-128 No

If Hotspot Shield didn’t offer what you were looking for, we advise you to sign up for one of the secure VPNs in Singapore.


Leaks – IP, DNS, WebRTC & Virus Tests

Hotspot Shield easily managed to pass our leak test in Singapore. The VPN is safe to use because you will not expose your original IP address, DNS, or WebRTC information while using the VPN online. We connected to an Italy server and there were no traces that leaked our original address. Here are the screenshots:

IP Leak:

As you can see, Hotspot Shield didn’t reveal our original IP address in Singapore.

IP-Leak-Hotspot-Shield-in-Singapore

DNS Leak:

Our DNS information was safe in Singapore while connected to Hotspot Shield’s Italy server.

DNS-Leak-Hotspot-Shield-in-Singapore

WebRTC Leak:

No WebRTC leaks were detected while we were connected to Hotspot Shield in Singapore.

WebRTC-Leak-Test-Hotspot-Shield-in-Singapore

Virus Test

We tested Hotspot Shield’s Windows app through VirusTotal and no security vendors or sandboxes flagged the file as malicious.

hotspot-shield-virustotal-test-in-Singapore


Speed & Reliability

Hotspot Shield is Ookla Speed Test Winner in Singapore. It offers impressive speeds with its fast and reliable connection. We could browse on the internet without any delays and stream on popular streaming sites in HD with no buffering issues or server disconnections in Singapore, for which, we give Hotspot Shield a rating of 8.9/10. However, we suggest you test the VPN by connecting to a couple of different nearby servers before.

We evaluated Hotspot Shield’s performance when connected to servers in different countries. Hotspot Shield’s connection speeds are fast enough to stream video content from other countries in Singapore with ease.

Thanks to the propriety connection protocol, Catapult Hydra, the VPN performs exceptionally well in the domain of speed. Also, the latency problems with existing encryption protocols, including OpenVPN, are allegedly fixed by this technology.

Hotspot Shield always chooses a US server when you launch it, unlike the majority of VPNs which connect you to the closest or fastest server. We advise selecting a server that is closer to your physical location for the fastest speeds.

Moreover, even the free version of Hotspot Shield achieved decent speed in Singapore. We carried out the test by recording our internet speed without the VPN and then connected to Hotspot Shield’s US server to measure the speed loss percentage. Here are the results:

speed-test-before-connecting-to-hotspot-shield-in-Singapore

We achieved a download speed of 92.78 Mbps and an upload speed of 90.16 Mbps in Singapore without a VPN connection.

speed-test-after-connecting-to-hotspot-shield-in-Singapore

After connecting to the US server of Hotspot Shield, we achieved a download speed of 81.53 Mbps and an upload speed of 79.04 Mbps in Singapore. As a free VPN, these numbers are quite impressive as we only experienced a decrease of 12.13%.

However, if you further want to decrease this difference and experience the best VPN experience, we recommend you sign up for one of the fastest VPNs in Singapore..


Streaming – Hotspot Shield Streams BBC iPlayer But Not US Netflix

Hotspot Shield could easily unblock BBC iPlayer in Singapore. There were no server disconnections or buffering issues during our 25 minutes streaming test on BBC iPlayer.

However, when I connected to the US server to access US Netflix, the VPN could not pass this test, which was disappointing. For this reason, we suggest you sign up for one of the best Netflix VPNs in Singapore that offer guaranteed access to 15+ libraries globally.

Other than that, using the same US server, I could easily unblock Hulu, Disney Plus, HBO Max in Singapore.

Hotspot Shield doesn’t offer any dedicated streaming servers, so you’ll need to connect and check multiple servers if the platform is not unblocked on your first try.

Connected to the US server using the free version, we could easily unblock Hulu in Singapore and stream for 20 minutes without any problems.

hotspot-shield-unblocked-hulu-in-Singapore

Using the same server, we could also unblock Disney Plus and HBO Max in Singapore. However, the connection was not stable and we were facing buffering issues upon playing a title. But once the connection was stable after 1 -2 minutes, there were no problems watching the shows we wanted.

However, we would suggest our readers opt for a better option.

ExpressVPN is one of the best streaming VPNs in Singapore that even offers a MediaStreamer feature for bypassing geo-restrictions on devices such as Apple TV in Singapore, Firestick in Singapore, and Roku in Singapore.

You can also go for other best Disney Plus VPNs in Singapore or HBO Max VPNs in Singapore to achieve the stability factor on these platforms which Hotspot Shield failed to provide.


Torrenting

Hotspot Shield is a decent VPN for torrenting in Singapore. It supports P2P traffic on all of the 1800 servers, has high-end security features, and there are no limits on data usage. Moreover, the VPN doesn’t leak your IP, DNS, or WebRTC information.

And as we tested earlier, Hotspot Shield provided impressive speeds so torrenting large files should not be a problem.

We downloaded a 1.3 GB file while connected to Hotspot Shield and it took approximately 6 minutes for the file to completely download.

Overall, Hotspot Shield is a capable VPN for carrying out torrenting activities. However, we wouldn’t recommend it because of its logging practices.


Installation Apps and Ease of Use

While Hotspot Shield doesn’t offer many advanced settings or customizations, it has intuitive apps and easy-to-navigate interfaces on all compatible devices in Singapore.

To get the app, all you need to do is navigate to the Hotspot Shield website and download the app for your device. The app is also available on the Amazon Store, Google Play Store, and Apple Store.

Once the Hotspot Shield app is downloaded, launch it and sign in with your registered email address/username and password.

Overall, Hotspot Shield offers an excellent user experience with its native apps in Singapore. However, there is a lack of advanced settings, especially in the non-Windows apps.


Compatibility – Assists Numerous Platforms & Devices

compatible-devices-for-hotspot-shield-vpn-in-Singapore

Hotspot Shield is compatible with all widely-used devices including Windows, Mac, Linux, Android, and iOS in Singapore. Moreover, the VPN also has support for routers and smart TVs, and browser extensions.

Hotspot Shield for Windows

The Hotspot Shield Windows interface has a simple design in Singapore with an easy-to-navigate black-colored theme with a mixture of blue. The home screen consists of a big button that connects you to the VPN. On the same tab, you can also see the server location you’re connected to and the data limit you have used for the day if you’re using the free version.

hotspot-shield-windows-interface-in-Singapore

Other tabs include a speed test option, your account information, an About Us section, a support section consisting of “FAQs”, “Live Chat”, and a “Send a Message” option.

The last tab is “Settings” from where you can get your hands on the General settings, Smart VPN settings, Protocols settings, Advanced settings, and Shortcuts information.

Hotspot Shield Mac Review

The Mac version of Hotspot Shield is similar to its Windows version in Singapore. The only difference is that it doesn’t have a “Speed Test” option.

hotspot-shield-mac-interface-in-Singapore

Hotspot Shield for iPhone

With a modern black interface and a big blue button in the middle, Hotspot Shield’s iPhone interface in Singapore is simple and clean, just like the desktop versions. Once you are connected to a server, the location is displayed in the lower section of your app.

Is Hotspot Shield safe for iPhones? Yes. The VPN offers toggle options for guarding “Unsecured Wi-Fi”, “Secured Wi-Fi”, and “Mobile Networks”.

It is not required to sign up for a plan, you can simply use the VPN for free by just downloading the app from the App Store. However, you’ll need to sign up with an account if you want more than 500 MB of data per day.

Hotspot Shield for Android

The Android app of Hotspot Shield has a dark, sleek appearance and a big round button in the middle that connects or disconnects you to the VPN. When we connected to the VPN, we could see various information like the IP address, server latency, and server load.

hotspot-shield-android-interface-in-Singapore

The only downside of Hotspot Shield’s Android version in Singapore is the absence of a kill switch and malware protection feature.


Bypassing Web Censorship

Hotspot Shield occasionally works in countries with strict censorship, like China. However, it has routinely failed to get past the country’s strong firewall.

Hotspot Shield isn’t the most trustworthy VPN for use in China and other countries with strict internet censorship, especially when compared to other VPNs like ExpressVPN.

However, the Hotspot Shield website claims that “connection is intermittent in countries where Internet Service Providers and Governments block VPN services.”

This means if a device is not working, then it recommends you try another device on a different platform as different platforms use different servers to establish a connection.

Also, the kill switch feature is only available on Hotspot Shield’s Windows platform, so if you use the app on non-Windows devices, your original identity can easily be leaked if the VPN drops accidentally. Therefore it would be safer to use one of our top-rated VPNs for China For Singaporean Users instead.


Trustworthiness – Logging Policy & Customer Support

Hotspot Shield’s logging policy is a mixed bag. The company states that it does not keep logs. Nevertheless, there are lots of areas where they mention using customer data for a variety of purposes.

The service also teams up with a few third parties as their free version is supported by advertisement. According to the provider, they only provide anonymized IP addresses to the advertisers, not the actual ones.

In addition, they also state that they do not sell the browsing history of the users to advertisers. Well, we found the stated Hotspot Shield privacy policy to be a bit problematic.

In my opinion, the VPN’s strategy of handling customer logs merits a certain amount of skepticism.

Customer Support

Hotspot Shield offers a 24/7 live chat option for paid users. However, free users will need to find their solutions in the FAQs or online resources. We would give a rating of 7.8/10 to Hotspot Shield in this section.

Here is a table describing the available options for customer support that Hotspot Shield offers:

Customer Support Available on Hotspot Shield
FAQ Section Yes
Live Chat Yes
Email Support via Online Form Yes
24/7 Email Support No
Online Resources Yes
Video Tutorials No

FAQs – Hotspot Shield Review In Singapore

You can trust Hotspot Shield to protect your privacy in Singapore. Our WebRTC and DNS leak tests were both successful. Also, according to the business, no browsing data is logged. But, it does keep track of the length of your VPN sessions as well as the VPN servers you are connected to.

Yes, Hotspot Shield occasionally works in China to access blocked websites, news, videos, apps, and services. Also, the VPN offers excellent internet speed from which you can easily stream on BBC iPlayer. However, Hotspot Shield has been failing consistently to get around China’s Firewall.

Yes, Hotspot Shield is a working VPN in Singapore if you want a free VPN with a clean interface, a network with 4 servers, and torrenting support. However, we don’t recommend Hotspot Shield if you need a reasonable VPN for security and streaming.

According to Hotspot Shield VPN free review, It is one of the few VPN services in Singapore that provide a free subscription tier. It, however, has restrictions. Hotspot Shield’s free Basic membership limits you to US VPN servers, one simultaneous connection, and 500MB of bandwidth per day.

People use Hotspot Shield VPN in Singapore to hide their identity from hackers and protect their data by adding security and privacy to their Wi-Fi Hotspots or internet network. Hotspot Shield also gives you access to websites that are blocked in your region with a desktop and mobile VPN app.

Does Hotspot Shield slow down the internet in Singapore?

When you connect to Hotspot Shield or other VPN service in Singapore, data passes via the VPN servers before reaching its destination. That is how internet anonymity is obtained, and it is usual to suffer a 30%-50% decrease in speed when utilizing any VPN service..


Alternatives of Hotspot Shield In Singapore

What is better than Hotspot Shield in Singapore? Let’s look at some of the alternatives for Hotspot Shield that work extremely well and have fast speeds:


Do We Recommend Hotspot Shield In Singapore?

No, we don’t recommend Hotspot Shield in Singapore.

The VPN has a staggering 600 million users worldwide. It is one of the most commonly known VPN services thanks mostly to its free client.

It offers good speed, compatibility with widely-used devices, streaming support for platforms like Hulu/Disney Plus, and it doesn’t leak your IP or DNS information. However, the VPN is not reasonable at all, it doesn’t offer an anonymous payment option, there is no OpenVPN or WireGuard protocol, and most importantly, it couldn’t unblock US Netflix.

So based on the above Hotspot Shield review in Singapore, we would give Hotspot Shield a 2.8/5.0-star rating.