Reading Time: 4 minutes
Based in Hong Kong [SAFE]
Price $5.99/mo
Servers 300+ (25 Countries)
Logs No Logs
Multi Login Unlimited Devices
Refund 14 Days
Recommended No
Website 12VPN.net

12VPN is a Hong Kong-based VPN provider offering its services through 300+ servers across the globe, including in Singapore. As compared to other VPNs like ExpressVPN or Surfshark, it does not deliver a multitude of servers.

Furthermore, the service does not provide an OpenVPN protocol that uses 256-bit encryption by default. On the streaming front, you cannot consider using this VPN in Singapore.

Therefore, I do not recommend 12VPN after analyzing the above-explained parameters in this 12VPN review in Singapore in detail.

You may check out dozens of VPN providers on our VPN reviews 2023 page.

12VPN Review in Singapore – My Rating Criteria

I have tested the service according to my own develop 8 step criteria that include:

  1. Pricing – What is the cost of 12VPN in Singapore
  2. Security – Protocols & Encryption
  3. Jurisdiction – Where is 12VPN located
  4. Speed – On the Lower Side
  5. Streaming – Does it Support Netflix & Torrenting in Singapore
  6. Leaks – IP, DNS, WebRTC & Virus Tests
  7. Trustworthiness – Logging Policy & Customer Support in Singapore
  8. Compatibility – Supports Different Platforms & Devices

Pricing – What is the cost of 12VPN in Singapore?

12VPN Pricing plans are expensive as compared to other VPNs in Singapore. Here is the list of these pricing packages that consists of:

Pricing-12VPN-in-Singapore

On the other hand, it has a clear refund policy which says you can get your money back within 14 days of your order. However, a user has to be very cautious when it comes to refunds.

There are certain things that everybody should bear in mind while canceling order and requesting refunds:

  • 12VPN is not liable to refund your money if you’ve consumed more than 5GB of bandwidth. 
  • You must be complying with the Terms of Service and Acceptable Use Policy
  • You can refund money for new accounts only and renewals are not adjusted for refunding
  • Users who had made payments via Bitcoins may find it difficult to refund their money

On the payment front, it banks on traditional payment methods such as PayPal, Credit card, AliPay, and Bitcoins. If you want to keep transactions anonymous in Singapore, then make payment via Cryptocurrencies or mail money to the company’s Hong Kong office.

With a variety of payment options in Singapore, it will be a cakewalk for an average user to subscribe to this service and shield their online presence from online threats, the prying eyes of governments and notorious hackers.

12vpn-features-in-Singapore

But if you’re looking for a more premium VPN in Singapore at the same price or less, check out our awesome best VPN deals to get amazing discounts and save money!

Security – Protocols & Encryption in Singapore

Ironically, 12VPN does not have an OpenVPN protocol in its armory.

They support different protocols like WireGuard, OpenConnect, SSTP, IKEv2, IPSec, and PPTP too. That said, their stance on encryption is questionable.

This is because they haven’t mentioned anything specific about encryption levels on their website at all.

Jurisdiction – Where is 12VPN located?

12VPN is a trademark of Anuson Limited which is a Hong Kong-based privately held company.

This service promises to provide convenient and easy ways to access the Internet.

You don’t need to worry about the privacy protection of your important data at all as this VPN is headquartered in Hong Kong which doesn’t have to abide by any data retention laws.

Server Locations

This VPN has gateways in these countries: USA, UK, Canada, France, Germany, Singapore, Netherlands, Switzerland, Israel, and Germany. It has a total of 300+ servers.

A customer can avail of an unlimited number of server switches easily which means you are free to connect to any server anytime without any difficulty.

Speed – On the Lower Side

On the speed front, the provider may impress its user with a new plane. After connecting to its French server while connected to a 40 Mbps internet connection, I received the following result:

Speed-12VPN-in-Singapore

As you can see the download speed was 30.33 Mbps. It means there was a decline of 25% in speed.

Streaming – Does it support Netflix & Torrenting in Singapore?

12VPN is not a suitable option when it comes to unblocking the US Netflix media library in Singapore. You will have to look for another VPN to achieve your streaming mission in Singapore.

The same goes for torrenting as well because the VPN does not support torrenting activities of their users in Singapore.

Leaks – IP, DNS, WebRTC &Virus Tests in Singapore

Interestingly, 12VPN does not reveal your actual IP, DNS, and WebRTC information online in Singapore.  Here are the screenshots:

IP Leak:

IP-Leak-12VPN-Test-in-Singapore

DNS Leak:

DNS-Leak-Test-12VPN-in-Singapore

WebRTC Leak:

WebRTC-Test-12VPN-in-Singapore

Virus Test

I also tested its Windows app through VirusTotal to know if it leaked any virus or not. Unfortunately, the app could not come clean during the testing phase in Singapore:

Virus-Test-12VPN-in-Singapore

 

Trustworthiness – Logging Policy & Cust0mer Support in Singapore

12VPN follows a no-logging policy in true letter and spirit. This service provider doesn’t store your personal details, not even an email address.

This VPN has a clear-cut privacy policy for users in Singapore. It states unconditionally on its website that it protects the data of subscribers at any cost.

Most importantly, it never shares the personal and confidential information of its clients with 3rd parties.

Customer Support

In terms of customer support, you can use the following options:

  • Contact Us
  • Email
  • Voicemail
  • FAQs

This is how you can solve all your queries in a timely manner.

Compatibility – Supports Different Platforms & Devices in Singapore

12VPN is compatible with all operating systems such as Windows, Android, Linux, and Mac.

Furthermore, users can avail of browser extensions for all browsers like Chrome, Opera, and Firefox. Even, it covers all electronic devices from smartphones, tablets, and desktop computers.

Comparison between ExpressVPN and 12VPN in Singapore

I have mentioned the attributes of both these VPNs to help you decide about your online privacy in the right way.

Features ExpressVPN 12VPN
Price SGD9/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free $5.99/mo
Servers 3000+ in 94 Countries 300+ in 25 Countries
Compatibility All Devices Windows, Mac, Linux, Android,
iOS
Jurisdiction The British Virgin Islands Hong Kong
Logging Policy Zero Logs No Logs
Customer Support Live Chat & Email Support FAQs & Email
Trust Pilot Score 4.6 N/A
Website ExpressVPN 12VPN

Alternative to 12VPN in Singapore

Might be possible, that this VPN service could be troublesome when it comes to unblocking streaming websites where you want to watch and enjoy favorite Movies, Seasons, and TV shows.

That’s why users search for effective alternatives. Here, we’ve reviewed VPNs and SmartDNS services for your convenience.

Do I Recommend 12VPN in Singapore?

No, I do not recommend this Hong Kong-based service in Singapore.

The service offers some nifty features like compatibility and support but it has not come up to its users’ expectations in other areas like Netflix streaming, torrenting, and pricing too.

Moreover, the provider does not have an internet kill switch feature that allows you to remain anonymous when your VPN service does not work in Singapore. Based on the above 12VPN review in Singapore, I would assign 12VPN 2.5/5.0 stars rating overall.