How to Cancel CactusVPN in USA & Get Refund in 2025

To cancel CactusVPN In USA, you can follow a straightforward process that ensures you receive a refund if applicable. The service allows users to cancel their subscription easily through their account settings. CactusVPN offers various plans, including an affordable monthly option, and provides a free trial for new users to test the service.

While CactusVPN supports multiple devices, it also emphasizes security with features like 256-bit AES encryption and a kill switch. Users may appreciate its strong privacy policy and the absence of data caps on its servers.

In case of any issues during the cancellation process, contacting customer support can help resolve them swiftly. After cancelation, you can opt for another best VPN for USA like ExpressVPN which also offers a risk-free trial of 30 days. This guide will walk you through the cancellation steps and provide tips on securing your refund efficiently.

Key Takeaways:

Easy Cancellation Process: Users can easily cancel their CactusVPN subscription through account settings or respective app stores and receive a refund if eligible.
Refund Eligibility: The 30-day money-back guarantee applies under specific conditions, such as connection issues or Smart DNS failures, making the policy user-friendly.
Responsive Support: CactusVPN’s customer support is praised for its responsiveness, providing assistance throughout the cancellation and refund process.

How to Cancel CactusVPN In USA?

Here are the simple steps on how to cancel CactusVPN In USA:

Head over to the CactusVPN official website and log in using your credentials.
After logging in, click on “Subscriptions” on the left, and then click on “Request Cancellation”.
Click on Subscriptions to proceed to cancel your Cactus VPN account.
Contact customer support through live chat and ask for your refund.

Contact the customer support team of CactusVPN.

In all honesty, CactusVPN’s cancellation process in USA is probably the easiest and simplest that I have seen out of all the VPNs. The customer support of CactusVPN is hands down the most responsive and helpful that I have had the pleasure to experience.

You should have absolutely no trouble getting your refund from CactusVPN in USA if you meet their terms and conditions which are also very lax and designed to accommodate customers in every way.

Terms & Conditions for Eligibility of Refund In USA

For a user to be eligible for the 30-day refund in USA, any one of the following conditions needs to be true:

Cannot connect to any VPN server.
Any one of the websites listed here is still blocked after using Smart DNS.
The Smart DNS has stopped working for you.

CactusVPN deserves a lot of praise here because they will refund your money if their service fails to unblock any one of the websites that they claim to unblock.

However, you are not eligible for the 30-day money-back guarantee in USA if:

The website you want to unblock is not mentioned in their list of unblocked services or is not specified as supported on your device.
If your account is terminated by the company for policy violations.
If the service does not work devices and operating systems are not officially supported and for which CactusVPN does not offer any tutorials.

These terms & conditions are perfectly reasonable and it is highly refreshing to see that CactusVPN does not impose overly complicated and unrealistic conditions for a user in USA to be eligible for a refund.

However, if you look at ExpressVPN too, it does not impose any conditions and has a no-questions-asked refund policy. ExpressVPN also offers a full refund for Bitcoin and cryptocurrency payments.

How to Cancel CactusVPN In USA on Android/Play Store?

If you purchased your CactusVPN subscription in USA through the Google Play Store rather than directly through the official provider’s website, you will have to cancel through Google Play Store.

Follow the steps below to cancel CactusVPN Android subscription in USA:

Head over to play.google.com.
Sign in to your Google Account.
Next, select Subscriptions”
Now, find and select CactusVPN subscription in the list.
Lastly, click the Manage” option and then Cancel Subscription”.

After canceling, you will need to contact CactusVPN’s customer support through live chat or email tickets and request your refund in USA.

How to Cancel CactusVPN In USA on iOS via iTunes/App Store?

Similarly, if you purchase CactusVPN for the iOS device(s) in USA through the App Store, you will need to cancel the account through App Store.

Follow these steps to cancel CactusVPN in USA through the App Store:

Head over to the Settings menu”, tap [your name], and then tap on Subscriptions”.
Now tap the subscription that you wish to manage.
Lastly, tap Cancel Subscription” to successfully cancel your CactusVPN account.

Note: Companies cannot offer refunds for purchases made through the App Store. You will need to contact App Store for any such requests.

I Cancelled CactusVPN In USA – What Do I Do Now?

So, you have canceled CactusVPN in USA, but probably still need an alternative for your privacy and unblocking needs. Although CactusVPN is a very decent customer-centric service in itself, no single product works for everyone.

I strongly advise users interested in CactusVPN to take advantage of their 3-day free trial in–USA first, which offers a complete taste of the paid service.

Still, if you were left unsatisfied with CactusVPN, you might consider the fastest VPN in USA around like ExpressVPN. With ExpressVPN, you can enjoy servers in 94+ countries.

ExpressVPN offers a free trial of 7 days on mobile devices and allows a 30-day money-back guarantee. It has high-speed servers, strong security measures, and excellent customer support.

Here’s a quick comparison between the two VPNs in USA:

Factors	CactusVPN	ExpressVPN
Jurisdiction	Moldova	British Virgin Island
Logging Policy	No logs	No logs
Price	$5.83/mo	$6.67/mo (3 months free)
Speed	65.7 Mbps	89.17‬ Mbps
Server Network	37+ servers 22 countries	90+ countries
Customer Support	Live chat & Email	Live chat
Torrenting	Supported	Supported
Netflix Unblocking	Supported	Supported
Security	Strong	Strong
Website	CactusVPN	ExpressVPN

For details, you can go through the ExpressVPN review USA.

How to Cancel Subscription Other than CactusVPN and Get Refunded In USA

Surfshark Refund Policy in USA – Get your money back if you are not happy with the service!
NordVPN Refund Policy in USA – 30-day risk-free trial!
ExpressVPN Refund Policy in USA – No questions asked money-back guarantee!

FAQs

What is CactusVPN?

CactusVPN is a Virtual Private Network service based in Moldova, offering users secure internet access with features like strong encryption, a variety of protocols, and the ability to overcome geo-limitations.

What payment methods does CactusVPN accept?

CactusVPN accepts a variety of payment methods, including major credit cards, PayPal, Bitcoin, and other cryptocurrencies, ensuring privacy and convenience for users. It is a great option if you want to pay anonymously.

Does CactusVPN have an app for mobile devices?

Yes, CactusVPN has dedicated applications for both iOS and Android devices, along with desktop clients for Windows and MacOS. Additionally, there are apps for Amazon Fire TV and Android TV.

Can I try CactusVPN for free in USA?

CactusVPN offers a 24-hour free trial without requiring payment information, allowing users to test the service before committing to a subscription. After the free trial, you can cancel CactusVPN in USA or pay for it to continue using.

What customer support options are available with CactusVPN?

CactusVPN provides 24/7 live chat support and a comprehensive knowledge base. Users can also submit tickets for more complex issues, with responses typically provided within a few hours. The customer support can also help you cancel CactusVPN in USA.

Is Cactus VPN safe to use in USA?

Cactus VPN is generally safe in USA, offering military-grade AES-256 encryption, a strict no-logs policy, and a kill switch. However, it has a smaller server network and slower speeds on distant servers.

Wrapping Up

It is super easy to cancel Cactus VPN in USA as the company offers a perfectly true and legitimate 30-day money-back guarantee. If the service does not work as advertised, they will refund your full amount as soon as possible.

This actually speaks volumes in favor of CactusVPN’s customer-centricity which is actually quite rare in the VPN industry, unfortunately. For more information about this VPN, see my CactusVPN review in USA.