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12VPN Review 2020

12VPN is a Hong Kong based service available at an expensive $5.99/mo price. It does have 300+ servers that don't support torrenting or Netflix. The VPN has received 2.5 stars rating overall.

Based inHong Kong [SAFE]
Servers300+ (25 Countries)
LogsNo Logs
Multi LoginUnlimited Devices
Refund14 Days

12VPN is a Hong Kong based VPN provider offering its services through 300+ servers across the globe. As compared to other VPNs like PureVPN or Surfshark, it does not deliver a multitude of servers.

Furthermore, the service does not provide OpenVPN protocol that uses 256-bit encryption by default. On streaming front, you cannot consider using this VPN.

Therefore, I do not recommend 12VPN after analyzing above-explained parameters in this 12VPN review in detail.

You may check out dozens of VPN providers in our VPN reviews 2020 page.

My Rating Criteria

I have tested the service according to my own develop 8 step criteria that includes:

  1. Pricing – What is the cost of 12VPN?
  2. Security – Protocols & Encryption
  3. Jurisdiction – Where is 12VPN located?
  4. Speed – On the Lower Side
  5. Streaming – Does it Support Netflix & Torrenting?
  6. Leaks – IP, DNS, WebRTC & Virus Tests
  7. Trustworthiness – Logging Policy & Customer Support
  8. Compatibility – Supports Different Platforms & Devices

Pricing – What is the cost of 12VPN?

12VPN Pricing plans are expensive as compared to other VPNs. Here is the list of these pricing packages that consists of:


On the other hand, it has clear refund policy which says you can get your money back within 14 days of your order. However, a user has to be very cautious when it comes to refunding.

There are certain things which everybody should bear in mind while cancelling order and requesting for refunds:

  • 12VPN is not liable to refund your money, if you’ve consumed more than 5GB of bandwidth
  • You must be complying with Terms of Service and Acceptable Use Policy
  • You can refund money for new accounts only and renewals are not adjusted for refunding
  • Users who had made payments via Bitcoins may find it difficult to refund their money

On payment front, it banks on traditional payment methods such as PayPal, Credit card, AliPay and Bitcoins. If you want to keep transaction anonymous, then make payment via Crypto currencies or mail money to company’s Hong Kong office.

With variety of payment options, it will be cakewalk for an average user to subscribe this service and shield their online presence from online threats, preying eyes of governments and notorious hackers.

But if you’re looking for a more premium VPN at the same price or less, check out our awesome best VPN deals to get amazing discounts and save money!

Security – Protocols & Encryption

Ironically, 12VPN does not have an OpenVPN protocol in its armory.

They support different protocols like WireGuard, OpenConnect, SSTP, IKEv2, IPSec and PPTP too. That said, their stance over encryption is questionable.

This is because they haven’t mentioned anything specific about encryption levels on their website at all.

Jurisdiction – Where is 12VPN located?

12VPN is a trademark of Anuson Limited which is a Hong Kong based privately held company.

This service promises to provide convenient and easy ways to access internet.

You don’t need to worry about privacy protection of your important data at all as this VPN is headquartered in Hong Kong which doesn’t have to abide by any data retention laws.

Server Locations

This VPN has gateways in these countries: USA, UK, Canada, France, Germany, Singapore, Netherlands, Switzerland, Israel and Germany. It has a total of 300+ servers.

A customer can avail unlimited number of server switches easily which means you are free to connect to any server anytime without any difficulty.

Speed – On the Lower Side

On speed front, the provider may impress its user to a new plane. After connecting to its French server while connected to 40 Mbps internet connection, I received the following result:


As you can see the download speed was 30.33 Mbps. It means there was a decline of 25% in speed.

Streaming – Does it support Netflix & Torrenting?

12VPN is not a suitable option when it comes to unblocking US Netflix media library. You will have to look for another VPN to achieve your streaming mission.

The same goes for torrenting as well because the VPN does not support torrenting activities of their users.

Leaks – IP, DNS, WebRTC &Virus Tests

Interestingly, 12VPN does not reveal your actual IP, DNS and WebRTC information online.  Here are the screenshots:

IP Leak:


DNS Leak:


WebRTC Leak:


Virus Test

I also tested its Windows app through VirusTotal to know if it leaked any virus or not. Unfortunately, the app could not come clean during the testing phase:



Trustworthiness – Logging Policy & Cust0mer Support

12VPN follows no-logging policy in true letter and spirit. This service provider doesn’t store your personal details, not even an email address.

This VPN has a clear-cut privacy policy for users. It states unconditionally on its website that it protects data of subscribers at any cost.

Most importantly, it never shares personal and confidential information of its clients with 3rd parties.

Customer Support

In terms of customer support, you can use the following options:

  • Contact Us
  • Email
  • Phone Call
  • FAQs

This is how you can solve all your queries in a timely manner.

Compatibility – Supports Different Platforms & Devices

12VPN is compatible on all operating systems such as Windows, Android, Linux and Mac.

Furthermore, users can avail browser extensions for all browsers like Chrome, Opera and Firefox. Even, it covers all electronic devices from smartphones, tablets and desktop computers.

Comparison between PureVPN and 12VPN

I have mentioned the attributes of both these VPNs to help you decide about your online privacy in the right way.

Price $3.33/mo $5.99/mo
Servers2000+ in 140 Countries300+ in 25 Countries
CompatibilityAll DevicesWindows, Mac, Linux, Android,
JurisdictionHong KongHong Kong
Logging PolicyZero LogsNo Logs
Customer SupportLive Chat & Email SupportFAQs & Email
Trust Pilot Score4.8N/A


Alternative to 12VPN

Might be possible, this VPN service could be troublesome when it comes to unblocking streaming websites where you want to watch enjoy favorite Movies, Seasons and TV shows.

That’s why users search for effective alternatives. Here, we’ve reviewed VPNs and SmartDNS services for your convenience.

Do I Recommend 12VPN?

No, I do not recommend this Hong Kong based service.

The service offers some nifty features like compatibility and support but it has not come up to its users’ expectations on other areas like Netflix streaming, torrenting and pricing too.

Moreover, the provider does not have an internet kill switch feature that allow you remain anonymous when your VPN service does not work.

Based on the above review, I would assign 12VPN 2.5/5.0 stars rating overall.

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Usman Hayat

Usman Hayat

Posts by Usman Hayat

Usman Hayat's Biography :

A business school grad specializing in marketing, Usman found his love for writing during studies. Usman now pursues a career as a digital privacy & security advocate for VPNRanks working as a blogger. Usman loves reading about sci-fi & technology while cricket is his game of choice. When the world cries ‘online freedom’ Usman stands resolute raising his voice for the rights of netizens everywhere.

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