Incognito VPN or IncognitoVPN is a product of Endurance International Group. The company is known for delivering digital products and services to cater the privacy needs of netizens. It is based in UK with its services hosted on servers in U.S.
Offering robust data protection features to users with wallet friendly pricing plans; it is a provider worth considering.
This Incognito VPN review consists of detailed tests to evaluate the performance, service standards, support quality, and other aspects of this VPN. Moreover, the VPN will be assessed as per the standards set by the best VPN service.
- Zero Log Policy
- 4 Tunneling Protocols (PPTP, OpenVPN, L2TP/IPSec and IKEV2)
- Unrestricted Data
- No Bandwidth Caps
- 99% Server Uptime Guaranteed
- Multi-Platform Availability (Windows, Mac OS X, Android and iOS)
- Knowledge Base & Ticketing Support Offered
- Easy-to-use software
- 30 Day Money Back Guarantee
- No Bitcoin Payment Mode Offered
- No Live Chat Support Provided
- Limited Servers
Comparison: PureVPN vs Incognito VPN
|Servers||2000+ Servers in 141 Countries||35+ Servers in 30+ Locations|
|Money Back Guarantee||31 Days||30 Days|
|Encryption Level||256 bit||256 bit|
|Get this Offer »||Visit »|
As this Incognito VPN review tell you, the provider does not offer a vast range of servers. Instead, you can access 35+ servers of 30+ location. Even though, the numbers of servers are low, the coverage is pretty decent.
The servers are places in high-speed locations in the U.S, UK, Canada, Australia, Ireland, Singapore, Hong Kong, Sweden, France, Netherlands and more. This allows users to access geo-blocked websites and services including Hulu, BBC iPlayer, Fox NOW, Sky GO, Channel 7 and 9 Network from any corner of the world.
With over 30 servers placed in the main locations of the world, Incognito VPN offers 99.99% network uptime guarantee. This helps you to browse the internet anonymously and safely. Moreover, the IP masking ability allows users to download and share torrents without the fear of getting caught.
While more servers are being added continuously to the network. The service offers ‘server statistics panel’ that allows you to stay updated with recent network load on the desired servers. This is beneficial when you are looking for servers with maximum performance.
Incognito VPN Performance
To evaluate the performance I conducted speed tests of the service using a 10 MBPS intentionally throttled connection with PPTP tunneling protocol. Following results were concluded for my incognito VPN review:
Speed Test without VPN:
Speed Test using UK Server:
Speed Test using New York Server:
When I tested the speed without any VPN connection, my download speeds were around 7 Mbps. However, the speeds dropped slightly when I connected to a VPN server based in UK. Surprisingly, the ping reduced for some odd reason.
However, the drop in download speeds was considerable when I connected to Incognito’s VPN server in USA. But when I access geo-blocked service such as Hulu, Pandora, BBC iPlayer and ITV, I was able to stream shows and movies in HD quality without any interruptions.
Incognito VPN offers customer support through two mediums including email ticketing system and knowledge base section.
The email ticketing system tends to resolve technical issues of users while the knowledge base section is well stocked with informative guides.
A Live Chat option is also available for the user around the clock.
Knowledge Base Section
The Knowledge Base Section aims to help customers by providing resources for billing and payment help. The installation guides help a subscriber with setup up of VPN service on different devices. Moreover, step-by-step guides, FAQs (Frequently Asked Questions) and Tips and Tricks provide users with ultimate satisfaction towards incognito VPN.
Email Ticketing System
The email ticketing system helps to solve complex and technical issues faced with the VPN. The Ticketing system covers technical, billing and sales queries. For this incognito VPN review, I dropped a query on ticketing support system enquiring about tunneling protocols. The response to the email came within 24 hours. Additionally, I was able to solve the issue from the informative knowledge base section.
Live Chat Option
Surprisingly, the service offers 24/7 Live Chat to assist the users. This is feather in the cap of the providers as even some giants of the VPN industry shy away 24/7 support.
To annoyance of Incognito VPN’s agents, I tested this service at different time of days and found to be working on every attempt.
Pricing & Plans
Incognito VPN is currently offering three plans. All of these have their distinctive advantages.
The three package of Incognito VPN are aptly named Disguise, Anonymous and Cloak.
Clock being the least expensive package comes with lesser servers than the other two. Meanwhile, the anonymous package provides the added benefit of Smart DNS along with 5 simultaneous connections.
Evidently, the Disguise package balances speed and price with 3 connections and 30+ server locations.
By selecting anyone of these packages, you can keep your online privacy safe from hackers, spammers, phishes, malware, and various other malicious software.
Similarly, each of the pricing plans offer the same level of encryption and protocols, which means you can remain anonymous over the internet and prevent state sponsored surveillance from eavesdropping on your internet activities.
Incognito VPN offers two modes of payment to ease the subscription process for users. First, credit cards payment option; you can use VISA, MasterCard and AMEX for subscribing to the VPN service. The second option provided for payment is through PayPal. This was pleasing sight as subscribers sign-up instantly and anonymously using PayPal with a VPN.
As of now, the provider does not accept Bitcoins but hopefully, this will change soon.
Multi-platform availability is a leading edge feature of Incognito VPN. We rank the VPN provider as a leading and supreme provider to offer state of the art applications for:
- Mac OS x
- iOS (iPad, iPod & iPhone)
- Chromebook (To be launched soon)
Incognito VPN Desktop Client
Incognito VPN desktop client features an easy-to-use interface, allowing users to connect easily and shift between locations. While server list is placed on the left pane, the main panel displays connection status and an option to connect or disconnect. Focusing on customer ease, the settings have been kept simple and easily accessible. The design is very plain and gives a pleasant user experience.
Incognito VPN Android App
Incognito VPN offers mobile app for Android and iOS users. I reviewed the provider’s Android app and was pleased with its sleek and user friendly interface. With just a single tap, you can connect, disconnect and switch between servers.
A broad range of tunneling protocols provides unbeatable cyber security and strong data protection to mobile users on public network. The Android app is one-stop solution for protection against hackers, intruders, malwares and other mobile cyber-threats.
You can download the Android app for free from Google Play Store. Here are some key benefits of using the mobile app:
- Robust data protection
- Protection over public Wi-Fi
- 35+ servers in 30+ locations
Incognito VPN Mac OS
The providers have also made their service available for the members of the Apple family. With its app for Mac, the VPN offers protection from hackers and vigilant agencies.
Mac users can enjoy internet with assured privacy through Incognito’s custom client.
Incognito VPN iOS
The Apple app of this VPN has an eye-catching layout and is easy to navigate. Most impressively, this app is intuitive and provides security with a single tap.
Since this app is a work in progress, it does lack in some aspects. Many times, the app takes too long to connect.
Protocols & Encryption
Incognito VPN offers leading industry standard protocols to deliver on its 100% anonymity claim. An amazing mix of tunneling protocols gives the user a fantastic streaming experience along with a reliable online protection at all times.
The military grade data encryption ensures that a user stays anonymous to eyes of State surveillance, hackers, ISPs and cyber goons. Currently, following tunneling protocols are being offered by the VPN service:
- PPTP (128-bit encryption keys)
- Ikev2 (256-bit encryption keys)
- L2TP/IPSec (256-bit encryption keys)
- OpenVPN (128-bit encryption keys)
Guides & Tutorials
The guides and tutorials section provides user-friendly guides and step-by-step instructions to setup Incognito VPN on available platforms. Manual configuration guides cover installation procedures on routers and gaming consoles.
If a user faces a problem with the installation of VPN, illustrated guides provide straightforward and easy instructions to configure the VPN on PC, mobile devices, routers and more compatible devices.
Note: While I was writing this Incognito VPN review, the website of the provider seemed to be on maintenance.
Incognito VPN Review: Additional Feature
Incognito VPN offers certain additional features to users. These include a 30 day money back guarantee along with multi-logins.
30 Day Money Back Guarantee
The 30-day money back guarantee provides peace of mind to users before subscribing to VPN. Incognito VPN offers a 30-day money back guarantee to deliver elite customer satisfaction before the final subscription. It provides hands-on experience to users so they can test and evaluate the service. I recommend subscribers to take advantage of this time period and take a test drive of the VPN to assess its service claims.
Incognito VPN gives the user an option to use a single VPN account on multiple devices simultaneously. It offers up to 5 multi-logins to users. This means that you can enjoy online privacy and security using one account on your PC, tablet, Smartphone, routers, and other compatible devices.
Since online privacy is an extremely personal matter, one VPN cannot appeal to all the Netizens. Hence, those of you who are not interested in this service can check out the reviews below.
- Private Internet Access Review
- Vypr VPN Review
- Betternet Review
- Surfshark Review
- Pandapow VPN Review
- Perfect Privacy Review
To wrap things up, I rank it among best VPN providers in the market with wallet-friendly plans, supercharged server locations, a state of the art in-house app and an informative knowledge base section.
In addition to this, a broad range of encryption tunneling protocols ensures a robust and reliable data protection to netizens while delivering high speed browsing and streaming experience. With Incognito VPN on one’s side, a user is safe from hackers, spying agencies and threatening cyber goons.
The 30-day money back guarantee delivers satisfaction to the customers and gives them a chance to test the service before subscribing. Moreover, the multiplatform availability adds even more appeal to the VPN service. However, the ticketing support system of Incognito VPN needs slight improvement.
To conclude this Incognito VPN review, I believe this VPN is on the right path to become a top VPN provider.