Truth be told, we found ZenMate VPN in Hong Kong to be a simple VPN that’s tailored for novice users. It lets you torrent, unblocks streaming platforms like Netflix, and allows lag-free gaming – all while offering a budget-friendly long-term plan.
Overall, after considering all the advantages and drawbacks of ZenMate VPN in Hong Kong, we’ve rated it 3.2/5.0 stars in this ZenMate review in Hong Kong. Continue reading and learn all about our testing results.
ZenMate VPN Review in Hong Kong – VPNRanks Verdict
After extensive testing on multiple factors, we’re not very sure about recommending this VPN to our users. Even though it offers low-cost subscription plans, a user-friendly interface, and free extensions for browsers, it doesn’t unblock BBC iPlayer and Disney+ for us. Moreover, it offers inadequate customer service, which can be pretty frustrating if you have any queries in Hong Kong.
In short, ZenMate VPN review in Hong Kong is a good choice if you are a new user who doesn’t know where to start. But, if you know what capabilities premium VPN services can offer, we advise you to choose a better choice, like ExpressVPN.
ZenMate VPN Review – Pros & Cons
- Extensive network of servers
- DNS leak protection
- Unlimited simultaneous connections
- Allows torrenting
- 24/7 live chat support
- Budget-friendly cost
- Free browser extensions
- Streaming-optimized servers
- Located in a 14 Eyes Alliance country
- Doesn’t work in China
- Less tunneling protocols
- Allows payments through credit cards and PayPal
ZenMate VPN Pricing & Plans – How Much Does ZenMate VPN Cost in Hong Kong?
ZenMate is pretty affordable. Its pricing starts from $1.51[HKD11.827]/mo, which is pretty budget-friendly compared to its alternatives. Moreover, ZenMate VPN in Hong Kong also offers a free plan for browser extensions with servers in 4 countries.
An interesting thing about ZenMate VPN in Hong Kong is that it offers three separate subscription plans for browsers and all devices. Its plans for browsers are present in the ‘Pro’ tier, and the ones for all devices are available in the ‘Ultimate’ tier.
Let’s check them out below:
|Subscription Plans||Pro (for browsers)||Ultimate (All devices)|
|1 Year||$1.99[HKD]/mo (2 Months Free)||$1.51[HKD11.827]/mo|
|3 Years||–||$1.51[HKD11.827]/mo (3 Months Free)|
Now as for payment methods, you can only purchase ZenMate VPN in Hong Kong through PayPal and Credit Cards. Most notably, you don’t get any options to purchase ZenMate anonymously through Bitcoins. For instance, ExpressVPN accepts payments through Bitcoin: Etherium, BitPay, CRP, etc.
But the good thing is that all ZenMate subscription plans come with a 30-day money-back guarantee. Another thing we forgot to mention earlier is that ZenMate VPN in Hong Kong also offers a 7-day free trial which we find really impressive.
Security – Protocols, Encryption, & Other Features in Hong Kong
ZenMate VPN review in Hong Kong offers robust security, considering its advanced features. However, there definitely are some aspects where it doesn’t live up to our expectations. So, if you’re searching for a secure VPN, this can be a dealbreaker. But before we get into details, let’s take a quick overview through the following tables below:
|Encryption Standards||Availability in ZenMate|
|VPN Protocols||Availability in ZenMate|
|Security||Availability in ZenMate|
|IPv6 Leak Blocking||Yes|
|WebRTC Leak Blocking||Yes|
|TCP Port 443 Support||No|
|DNS Leak Blocking||Yes|
|Other Advanced Features||Availability in ZenMate|
|Tor over VPN Server||No|
ZenMate uses the AES 256-CBC cipher, a method that uses private keys to encrypt and decrypt your traffic. This means that you can easily send and receive data, but it would remain hidden from outsiders since they won’t have those private keys.
Moreover, when you’re connecting to a server, the authentication is processed through the SHA-256 hash function. This is the same as most premium VPNs in the industry, which is excellent.
With ZenMate, you’re entitled to a kill switch, which adds another layer of security between your device and the VPN server. However, we could only comment on the efficiency of this feature by thorough testing.
So, since it’s a default kill switch, we disconnected our device from the internet while loading a page. And honestly, the kill switch worked as it should. But the only problem was that we didn’t get notified about the kill switch working.
ZenMate VPN is headquartered in Germany, which is not ideal. This country is a part of the 14 Eyes Alliance and is also a member of the European Union. All of this can be problematic if you search for anonymity and privacy.
After reading through its no-logs policy, we’d prefer not to use this VPN. That’s exactly why we recommended ExpressVPN earlier.
VPN tunneling protocols are how your data would be sent through the VPN. These protocols can be slow but more secure or faster but less secure – depending on your chosen VPNs. Therefore, we recommend you choose a tunneling protocol for ZenMate carefully. Here are all the options offered to you:
- OpenVPN (TCP/UDP): This open-source protocol is pretty customizable. You can use TCP for better security but slower speeds or UDP for faster speeds. This protocol is available on iOS, Android, and Windows apps.
- IKEv2: This is one of the oldest protocols to exist. It’s pretty lightweight and works on a vast range of devices.
Sadly, these are all the options you get. There isn’t any WireGuard or such protocols available that you get with other premium VPNs.
Jurisdiction – Where is ZenMate VPN Located in Hong Kong?
ZenMate was created by an organization named ZenGuard based in Germany. What you wouldn’t know is that Germany is not a privacy-friendly location – a part of the infamous 14 Eyes Alliance. Therefore the provider has to comply with anyone requesting user data. In short, if ZenMate was asked to hand over data to the authorities, then the VPN would have to comply involuntarily.
Since ZenMate ensures that it doesn’t collect any logs, we don’t believe there’s anything one needs to be worried about. But, if you’re pretty privacy-conscious, then you might want to opt for another VPN provider, such as ExpressVPN.
ZenMate VPN Review – Servers in Hong Kong
ZenMate has increased its network to 4800 servers in 81+ countries. The good thing is that all these servers are present physically in the respective locations. ZenMate owns all the servers it offers, which is rare since most VPNs simply rent them.
These servers are located in regions like Asia Pacific, Africa, North & South America, and Europe. Most servers it offers are in countries like the US, the UK, and Germany and within multiple locations in these countries.
Speed – How Fast is ZenMate VPN in Hong Kong?
ZenMate VPN in Hong Kong didn’t perform very well when we conducted our speed tests. We tested its speeds on multiple servers and discovered that it delivers above-average speeds on our 100 Mbps test connection. We repeated the tests three times a day, so we could see if the speeds are stable or dropped at some time.
The speed varied according to every region. For example, the US servers performed better and delivered higher speeds than the German servers. Despite that, every server that we tested allowed us to access content in HD.
First, here’s an image of our speeds before connecting to ZenMate:
When we connected to its US server, our speeds dropped slightly. But, we won’t whine too much about it since they were still pretty fast. On our connection, the VPN delivered a download speed of 65.48 Mbps and an upload speed of 42.17 Mbps.
When connected to the Germany server of ZenMate, we managed to get around 43.27 Mbps downloading speed and 22.18 Mbps uploading speed.
Streaming – Does ZenMate VPN Unblock Streaming Platforms in Hong Kong?
ZenMate VPN in Hong Kong can unblock tons of streaming services, including Netflix. We tried circumventing Netflix’s geo-blocks using its Netflix-optimized servers. We quickly unblocked US Netflix and started streaming our favorite show. While doing so, we didn’t face any streaming issues. However, the quality did drop to 720p at times in Hong Kong.
We could also unblock the German and French libraries of Netflix. In addition, we tried unblocking Netflix Italy with ZenMate. Even though we became successful, we encountered multiple lags that got annoying. So, if you want to unblock multiple libraries of this streaming platform, we suggest you get the best Netflix VPN.
You also get optimized servers for Amazon Prime Video with ZenMate VPN in Hong Kong. When we connected to its US server, it let us stream all exclusive content without buffering.
We could also unblock BBC iPlayer with its UK server easily. However, we did encounter a few streaming issues here and there. Since we couldn’t test it with Disney+, we reached out to its customer support, and the representatives confirmed that we’d be able to access the streaming service without issues in Hong Kong.
That’s not all. There are a few streaming platforms that ZenMate cannot unblock. These include ITV Hub, Hulu, and Sky Sports. It doesn’t mean that ZenMate doesn’t unblock them at all; they just didn’t work for us while testing.
Does ZenMate VPN Allow Torrenting in Hong Kong?
Yes, ZenMate VPN in Hong Kong allows torrenting and offers optimized servers for downloading P2P files. Even though its torrent servers are not too many, they are located in less popular areas like Iran and Kazakhstan.
We tested its torrent servers with clients like uTorrent, Bittorrent, and Deluge, and were able to download torrent files easily. However, we found the speeds better when torrenting with ExpressVPN.
Moreover, ZenMate doesn’t offer port forwarding support. It’s true that this feature is rare in VPNs, but seeders usually look for it since it improves their download speed drastically.
ZenMate VPN Leaks – IP, DNS, WebRTC, & Virus Tests in Hong Kong
In this ZenMate VPN review in Hong Kong, we learned that this provider is absolutely leakproof. Apart from not leaking our actual DNS, ZenMate also passed our WebRTC, IP, and Virus tests without any problem.
IP Leak Test:
The first thing we did was test it for IP leaks. For that, we connected to its server in Austria. As you can see in the screenshot below, ZenMate easily passed our leak test and kept our original IP address from being exposed.
DNS Leak Test:
The next thing we did was conduct a DNS leak test using this VPN. Since ZenMate offers a built-in DNS leak protection feature, we didn’t face any DNS leaks. You can confirm this through the screenshot below:
WebRTC Leak Test:
ZenMate further passed our WebRTC leak test without any problem. Even though we tested its multiple servers, there were no evident signs of WebRTC leaks.
Finally, we used the link to its Android app and ran it through Virustotal.com. You can see in the image below that we found no hidden viruses or malware.
ZenMate VPN in Hong Kong offers multiple customer support options. But, after testing each one of them, the best turned out to be its 24/7 live chat support. Accessing the live chat is pretty easy. All we had to do was click on the blue button present at the right corner of its official website.
We found their live chat representatives to be particularly helpful. Their support agent got back to us within minutes which we think is rather impressive in Hong Kong.
Anyways, aside from live chat, you can also get help through email by filling out a form on their website. While testing its email support, we got our answer within a few hours. Moreover, it also offers multiple guides on its website. But, most of them are outdated.
Compatibility – Which Devices Can I Use ZenMate VPN With in Hong Kong?
As for devices, ZenMate is pretty good. However, its Ultimate plan is the only one that supports all devices, including PCs, smartphones, tablets, Smart TVs, and more. It further offers dedicated apps for Android, Windows, Android TV, macOS, Fire TV, iOS, and also for Firefox, Brave Browser, Chrome, Edge, and UC browsers. Moreover, a single subscription can be used on unlimited devices simultaneously in Hong Kong.
The first thing we noticed in ZenMate VPN review in Hong Kong was that its interface is an exact copy of CyberGhost. Moreover, it was pretty weird to find that the server list consisted of the number of users connected to each server. Honestly, while navigating, the UI of the app seemed pretty poor.
It further lacked certain customization options. You can always make the app launch automatically and connect to a server every time you fire up your Windows device.
The macOS of ZenMate is more minimalistic than its Windows counterpart. Its Settings tab includes General, Account, and Connection. The Connection tab is blank, General offers a toggle using which you can run the VPN on startup, and Account displays your email ID and the device number in Hong Kong.
ZenMate’s Android app is pretty easy to use but has some major flaws. To start, its font color doesn’t go well with the background which affects its readability. Moreover, you’re unable to access the server list when you’re connected in Hong Kong.
The iOS app is poorly built, just like the Android. The only button you see on the screen is the country one. Moreover, it also has a settings menu, through which you can see your username, app version, subscription plan, and active connectionsin Hong Kong.
Does ZenMate VPN Work in China?
ZenMate doesn’t work in China or any other restrictive country. So, if you’re searching for a VPN that you can use while traveling to China, Saudi Arabia, or Iran, then ZenMate VPN isn’t for you.
The provider openly mentions that it doesn’t offer apps in China since it cannot guarantee that the apps would work reliably. However, ZenMate offers servers in Hong Kong, allowing you to easily unblock Chinese streaming platforms like iQiYi.
However, this would be a short-term achievement as the Chinese government will soon get access to Hong Kong’s ISPs and snoop into your activities.
Alternatives to ZenMate VPN in Hong Kong
Some of you may not be satisfied with the features provided by this service. We cannot blame you for this. Digital privacy is a sensitive matter; everyone has their own preferences. For alternatives, you can check out this list of ZenMate alternatives:
- ExpressVPN: This is the best VPN service in the industry and our top alternative to ZenMate VPN in Hong Kong. It’s a super-secure VPN that’s also quite efficient in terms of speed. Using this VPN, you can unblock all your favorite streaming platforms and torrent as much as you like. Read about it in detail through our ExpressVPN review.
- Surfshark: If you’re looking for a budget-friendly option, then Surfshark is what you need. This VPN is faster and much more secure than ZenMate VPN in Hong Kong. Moreover, it offers some of the most advanced security features, like Camouflage Mode and MultiHop, that ZenMate VPN in Hong Kong just cannot beat. Read about it in detail through our Surfshark review.
- NordVPN: This VPN simply beats ZenMate VPN in Hong Kong by offering more servers to users. Moreover, its unblocking capabilities and speeds are way better than its rival. Let’s not forget that you also get specialty servers with NordVPN, which are nowhere to be found in ZenMate VPN in Hong Kong. Read about it in detail through our NordVPN review.
FAQs – ZenMate VPN Review in Hong Kong
Is ZenMate good and worth getting in Hong Kong?
Yes, ZenMate is worth subscribing to. ZenMate is a great VPN for circumventing streaming geo-restrictions, but it doesn’t match the qualities of the best streaming VPNs. The VPN offers various servers designed to bypass geo-blocks, but after testing this VPN for years, we learned that these servers don’t work every time in Hong Kong.
Does ZenMate offer a free trial in Hong Kong?
Yes, ZenMate offers a free trial of 7 days. Moreover, you also get a more extended 30-day money-back guarantee with it. You can utilize all features of ZenMate during the 30-day period and cancel your subscription before the 30 days to get a refund in Hong Kong.
Can I use the ZenMate VPN for free in Hong Kong?
Yes, you can use ZenMate for free through its browser extensions. These extensions are available for Edge, Mozilla Firefox, and Chrome. You’ll have to register for its 7-day free trial period to use this VPN on any other device in Hong Kong.
Will ZenMate slow my speeds down in Hong Kong?
Yes, ZenMate, like most other VPNs, can slow down your connection speeds. But it all depends on the server location you’re connected to. Ensure that you’re not using the ZenMate desktop app and browser extension simultaneously, as it will route your connection twice and slow your speeds down. Moreover, select a location that’s closer to you in Hong Kong.
Is ZenMate safe in Hong Kong?
Yes, ZenMate is a safe VPN service in Hong Kong. It offers AES 256-bit encryption, a default kill switch, a strict no-logging policy, and DNS/IP leak protection. It further offers advanced security features like RAM-only servers and Perfect Forward Secrecy, along with a tool that prevents you from accessing malicious sites.
What is ZenMate VPN used for in Hong Kong?
ZenMate is a VPN service that suits all needs of a VPN user. It allows torrenting, unblocks streaming services like Netflix, and offers a budget-friendly long-term plan in Hong Kong.
Final Verdict: Do We Recommend ZenMate VPN in Hong Kong?
After conducting this ZenMate VPN review in Hong Kong, we can say that, yes, we do recommend ZenMate VPN in Hong Kong. It’s because of multiple reasons. To start, ZenMate works great with streaming platforms, allows torrenting, offers a reliable free trial, and provides above-average speeds. Moreover, it refuses to log any user data. In short, it’s an overall fantastic service. But, it is not entirely perfect in Hong Kong.
That’s all for our ZenMate VPN review in Hong Kong. But if you want to try out a premium VPN, check out our unbiased VPN reviews.