Mullvad VPN Review in Hong Kong 2023 – Safe VPN but is it worth it?

  • Last updated April 19, 2023
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    Editor
VPN services safeguard your internet traffic, making it difficult for advertisers and spies to snoop into your online activities. But, the problem is that with hundreds of VPNs worldwide, you cannot trust just any. That’s where Mullvad comes in. But, before we recommend it to you, we want to test each and every feature for our Mullvad VPN review in Hong Kong 2023.

In our previous Mullvad VPN review in Hong Kong, we complained about a small server network and the lack of dedicated apps for both iOS and Android. However, that’s all been taken care of now. One thing Mullvad does better than any VPN out there is anonymity. You don’t even have to provide an email address to get started!

If you ask us, then Mullvad is a VPN that should get more attention than its current stance. It offers robust encryption, and advanced features like Bridge Mode, split tunneling, and port forwarding, along with a strict no-logging policy. However, it’s also a tad bit more expensive than premium VPNs and unable to access various streaming platforms in Hong Kong.

Sure, you can argue that ExpressVPN is better and that cannot change, but Mullvad is also capable of delivering great performance in Hong Kong. After weighing all the pros and cons, we have given Mullvad a 4.4/10-star rating.

Our Verdict
Overall Rating :
4.4 / 10

Ranked #28 out of 56 VPNs

As per our Mullvad VPN review, this VPN offers reliably fast speeds, decent security, and lets you download P2P files safely. It comes with a kill switch, AES 256-bit encryption, and the latest WireGuard protocol. Despite all these features, it's a disappointment when it comes to unblocking streaming platforms. Moreover, its apps aren't the best. Here's how we rate Mullvad in every aspect:
Mullvad VPN Category Ratings
  • 2.5 / 10
  • 5.3 / 10
  • 5.1 / 10
  • 6.2 / 10
  • 3.5 / 10
  • 2.8 / 10
  • 5.7 / 10
  • 4.2 / 10
  • 4.3 / 10
  • 3.9 / 10

Key Findings for Mullvad VPN Review in Hong Kong

To thoroughly test the Mullvad VPN in Hong Kong for its pros and cons, we used our 10-step rating criteria:

  1. Pricing – You can get Mullvad at a cost of ($5.33) which is a bit too high for an average VPN in Hong Kong.
  2. Servers – It offers only 800+ servers across 40 countries. It’s quite less in our opinion.
  3. Jurisdiction – Even though Mullvad is located in the 14 Eyes Alliance country, it ensures to keep no logs.
  4. Security – We discovered that Mullvad offers multiple security features, including split tunneling and a kill switch. Simply amazing, right?
  5. Speed – Per our speed tests, you get above-average speeds on most servers of this VPN in Hong Kong.
  6. Streaming – Its streaming capabilities are disappointing as it couldn’t unblock any streaming platform, except Netflix US.
  7. Compatibility – Mullvad is compatible with Android, iOS, Windows, macOS and different Linux distros.
  8. Leaks – Mullvad instantly passed our DNS, IP, and WebRTC leak tests, meaning it’s pretty safe to use.
  9. Customer Support – Turns out, Mullvad only offers online resources and email support to users – there’s no live chat available.

Mullvad VPN Review in Hong Kong Pros & Cons

Pros

  • Extremely safe and private
  • Supports torrenting on all servers
  • Uses robust encryption and protocols
  • Accepts payments through cash
  • Offers DNS leak protection, kill switch, and other features
  • Doesn’t log any data
  • Advanced customization options & SOCKS5
  • Multi-hop servers & obfuscation technology
  • IPv6 support & automatic kill switch

Cons

  • Speeds are inconsistent while torrenting
  • SOCKS5 proxy cannot be used while port forwarding
  • Port forwarding is complex to configure
  • Fails to unblock most streaming sites
  • No transparency report or logging audit
  • No Fire TV Stick app or Smart DNS
  • No live chat support
  • Firefox proxy extension only

Jurisdiction – How Safe is Mullvad VPN in Hong Kong?

Mullvad is one of the most secure VPNs to use online in Hong Kong. The provider doesn’t keep any logs or collect any personal information. It further uses the latest technology to ensure that your internet traffic cannot be tracked.

As for its headquarters, Mullvad is a Swedish VPN provider that’s renowned in the Nordic region. Even though technically Sweden is a part of the 14 Eyes, Mullvad keeps no logs and doesn’t require any information when signing up making it actually safe to use.

Even more impressive is the fact that the EU’s Data Retention Directive doesn’t apply to Mullvad because it’s technically not considered an electronics communications service.

As we mentioned earlier, you don’t have to provide any information to purchase a subscription plan. Mullvad generates a random 16-digit account number which you can use to login into your account. Another reason why we think Mullvad is safe in Hong Kong is that it accepts anonymous Bitcoin payments.


Security – Does Mullvad VPN Keep Logs in Hong Kong?

Mullvad has an underlying policy that it doesn’t store any activity logs in Hong Kong. It strongly believes in having a minimal data retention policy since the provider wants you to stay anonymous. It keeps the customers’ activity logs, which means it does not retain any information about your activity on its server. Here are some points about the information Mullvad doesn’t collect:

We log nothing whatsoever that can be connected to a numbered account’s activity

  • No logging of traffic
  • No logging of DNS requests
  • No logging of connections, including when one is made, when it disconnects, for how long, or any timestamp
  • No logging of IP addresses
  • No logging of user bandwidth
  • No logging of account activity except total simultaneous connections and payment information 

Mullvad VPN privacy in Hong Kong

If you’re concerned about your privacy, then Mullvad is the right option for you. As we mentioned earlier, you can purchase a subscription without providing them with even the slightest of your personal details. Not even your email address. To sign in to your account, you just need a 16-digit code.

mullvad-sign-in-in-Hong Kong

You don’t need to register through your email!

To remain unidentified, you can also pay with cash, so there are no traces going back to you. This reveals Mullvad’s length to keep you private. Until you don’t pay through PayPal, Stripe, and Swish, the provider cannot tie your account to you.

Encryption & Other Features in Hong Kong

From a security standpoint, Mullvad packs in powerful VPN protocols in Hong Kong. You get not only OpenVPN but also the latest WireGuard in Hong Kong  protocol. The OpenVPN option comes with military-grade encryption, and the WireGuard option certainly gives Mullvad a distinct advantage over other providers.

Does Mullvad VPN have a kill switch in Hong Kong?

Mullvad’s apps offer a built-in automatic Kill Switch that’s always on. To enable it, you just need to connect to Mullvad. The feature will instantly block the internet if you click ‘Quit’ or ‘Disconnect.’

mullvad-kill-switch-working-in-Hong Kong

You can see that it blocked our internet when our VPN disconnected.

Kill Switch prevents your sensitive information from accidentally leaking in case your VPN connection malfunctions. You can find this option labeled as “Block when disconnected.”

Mullvad DNS Leak Protection in Hong Kong

If you’re using Mullvad’s app, it usually protects you from DNS leaks unless you visit the settings and enable “Use custom DNS server.” However, if you’re utilising DNS over TLS (DoT) or HTTPS (DoH) instead of DNS, then the app won’t be able to protect those DNS leaks. In case you want to use that, you can utilize their DoT and DoH servers.

Mullvad SOCKS5 Proxy in Hong Kong

Another awesome feature that not many VPN providers aside from Mullvad offer is the SOCKS5 proxy. This feature can make you even more anonymous on the web. It also prevents issues like CAPTCHA verification which is super helpful.

You can configure Mullvad’s SOCKS5 proxy on your browser, which will direct all of your traffic via Mullvad. This way, even if you forget to use its proprietary app, you will still be protected by Mullvad VPN.


Leaks – Does Mullvad Leak IP, DNS, WebRTC in Hong Kong?

Thanks to built-in leak protection, Mullvad is totally leakproof. During our testing, Mullvad VPN managed not to expose our IP, DNS, and WebRTC information. Here are some screenshots for proof:

IP Leak Test:

Let’s start with the IP leak test in Hong Kong. To check for any leaks, we connected to a Canadian server location (ca1-wireguard.mullvad.net). As you can see from the screenshot below, our default IP address is not being exposed anywhere. Pretty impressed so far.

mullvad-ip-leak-test-in-Hong Kong

This means that you’re safe to use Mullvad.

DNS Leak Test:

Next, let’s check for any DNS leaks. Thanks to the built-in DNS leak protection and the fact that Mullvad uses its own DNS servers, Mullvad passed this test too without any issues. Check out the screenshot below.

mullvad-dns-leak-test-using-canadian-server-in-Hong Kong

This ensured that you’re absolutely secure while using Mullvad.

WebRTC Leak Test:

As for the WebRTC leak test, Mullvad VPN passed this test too without any effort at all. Just check out the screenshot. As you can see, our original IP is not being detected.

mullvad-webrtc-leak-test-in-Hong Kong

You’re safe on every browser with this VPN.

Virus Test:

Finally, we also ran Mullvad VPN’s app through VirusTotal.com and found no hidden viruses. This is quite impressive. Just check out the screenshot of the result below:

mullvad-virus-total-test-in-Hong Kong

Mullvad’s apps are safe to download on all devices.


Servers – Is Mullvad Good for Torrenting in Hong Kong?

Out of the 50+ VPNs we tested, Mullvad can be called the sixth-best torrenting VPN. This VPN offers robust ChaCha20 and AES 256-bit encryption, doesn’t collect any user or activity logs, and quickly downloads torrent files. That’s seriously impressive, considering that it only offers 800+ servers in 40 countries.

Now, its server network isn’t too expansive like ExpressVPN, which offers 3000+ servers in 105 countries.

Speaking of servers, we like that they have a separate server page with all sorts of information related to their servers. They let users sort out the perfect server depending on the country, city, and provider. You can also sort out servers based on the following server types:

  • OpenVPN servers
  • WireGuard servers
  • Bridge servers

 


Mullvad VPN Speed – How Fast is Mullvad VPN in Hong Kong?

Mullvad is decently fast. We conducted some essential tests after connecting to Mullvad’s servers, and they went great. The download speeds averaged 68 Mbps worldwide. Before we share with you the speed test results, here’s a screenshot of our default internet connection speed:

speed-test-before-connecting-to-mullvad-vpn-in-Hong Kong

Since we own a 100 Mbps connection, our speeds were being throttled by our ISP.

US Server:

With the US – Atlanta server of Mullvad VPN, we managed to get fast speeds on this local server. On average, Mullvad’s US servers managed to output 64.14 Mbps download speeds.

speed-test-on-us-server-of-mullvad-vpn-in-Hong Kong

We faced a speed drop of 36% on our local US server.

Canadian Server:

While connected to Mullvad’s Canada – Montreal server, we managed to get around 58.81 Mbps downloading speed. Not bad at all, considering that the country is quite near to our physical location.

speed-test-on-canada-server-of-mullvad-vpn-in-Hong Kong

Our Mullvad VPN speeds dropped by 42% on the Canadian server.

UK Server:

Finally, on the UK – London server of Mullvad VPN, we managed to get on average 42.91 Mbps download speed. Although slightly slower, however, nothing worth complaining about.

speed-test-on-uk-server-of-mullvad-vpn-in-Hong Kong

On its UK server, our speeds dropped by 58%.

Overall, Mullvad is plenty fast and should give you no connectivity issues. Just make sure to always connect to servers that are actually close to your physical location.


Streaming – Does Mullvad Work with Netflix in Hong Kong?

Mullvad doesn’t work reliably with Netflix. We tested its 10+ US servers and only its Los Angeles server unblocked US Netflix. However, the streaming was inconsistent. Mullvad was unable to unblock all non-US regions. Therefore, we don’t recommend using it with Netflix, or generally for streaming.

mullvad-unblocked-us-netflix-in-Hong Kong

Streaming content without lags was quite difficult with the VPN.

So, if you want to change the Netflix region in Hong Kong and unblock all its popular libraries, then you need a solid VPN like ExpressVPN. Per our tests, ExpressVPN and Netflix work great together, thereby offering HD-quality streams at all times.

Other streaming services that work with Mullvad in Hong Kong

Apart from US Netflix, Mullvad doesn’t unblock other streaming platforms. These include Prime Video, BBC iPlayer, HBO Max, and Hulu. We tried accessing HBO Max and kept seeing its geo-restriction error every time we accessed it.

After checking Mullvad’s connection and testing 5 US servers with the streaming platform, we could easily say that HBO Max cannot be unblocked with this VPN. We then connected to its UK server and tried unblocking Channel 4 and iPlayer. However, we faced similar problems while doing so.

Overall, per our Mullvad review, this VPN can only unblock US Netflix, nothing else. Streaming is something that isn’t the VPN’s forte, so technically, we shouldn’t be annoyed and simply opt for ExpressVPN.


Compatibility – Which Devices Can I Use with Mullvad VPN in Hong Kong?

Mullvad supports macOS High Sierra (10.15) and later, Windows 10 and later, as well as Linux distributions Ubuntu 20.04+, Debian 10+, and the latest two releases of Fedora. It also offers WireGuard and OpenVPN setup files for all devices supported by them. However, we’re not big fans of OpenVPN manual setup configurations.

Also, Mullvad is compatible with DD-WRT routers in Hong Kong. You can set it up on your router with their simple 15-step process guide. Overall, app compatibility is not a big issue for Mullvad, and you can even use a single account of 5 devices simultaneously.

App Installation & Ease of Use

Mullvad VPN’s apps are clean, sleek, and pretty easy to use. We actually liked how every feature is explained within the app, making it a great choice for all novice users. All apps seem identical and we faced no bugs while using them.

Mullvad VPN for Windows, macOS, & Linux

If we talk about the Windows and macOS apps of Mullvad, they’re pretty decent looking. These apps are also fast and come with a decent amount of options as well. You can easily enable the Kill Switch feature and leak protection by simply tapping on toggle switches. We also like their server selection setup. It’s not overly complicated, which is super convenient.

mullvad-windows-app-in-Hong Kong

Navigating through the app was pretty easy.

Similarly, Mullvad has designed a custom privacy solution for Linux as well. As for usability, Mullvad VPN’s Linux client comes packed with security features like DNS leak protection and a Kill Switch. Overall, their desktop apps are very well designed.

Mullvad VPN for iOS & Android

Even their iOS and Android apps are very pleasing to use. You’re not going to notice any lags or bugs. The only thing we wish they could improve upon is adding more options. As for mobile app ratings, Mullvad VPN has a 4.2-star rating on iTunes. As for their Android app rating, it is currently not mentioned on the Google Play Store.

mullvad-mobile-apps-in-Hong Kong

 


Pricing – How Much Does Mullvad Cost in Hong Kong?

The Mullvad VPN price is pretty decent. They only offer one monthly flat-rate plan, which costs €5.00. We like this subscription plan because you can pay as you go instead of committing to long-term subscriptions. As for payment methods, Mullvad accepts a ton of payment options. Just check out this list:

  • Bitcoin
  • Bitcoin Cash
  • Cash
  • Bank Wire
  • Credit card
  • PayPal
  • Swish (Swiss mobile payment tool)
  • Mullvad VPN Voucher
Note: Paying through Crypto gets you a 10% discount!

Last but not least, let’s talk about refunds. Similar to other renowned VPNs, it offers a 30-day refund policy, so you can use Mullvad VPN free for a month. Just keep in mind that you will not get refunded if you pay through cash due to “anti-money laundering regulations.” You can learn more about refunds here.


Mullvad VPN Customer Support in Hong Kong

According to Mullvad’s official website, they offer customer support only through email to support@mullvad.net. Now, as you might have guessed already, they don’t offer any live chat support. This can be a bit disappointing for some users.

However, Mullvad’s help center is pretty helpful with intuitive and clearly-written guides for installation and troubleshooting. But, if you want a direct answer to one of your queries, then you can contact them through email. We tested this by sending them an email and got an informative response within 5 hours. Truth be told, we were impressed!


FAQs – Mullvad VPN Review in Hong Kong

Mullvad is one of the best providers in Hong Kong. It offers robust features, including convenience and security, and has a straightforward pricing structure.

No, NordVPN is certainly better than Mullvad in Hong Kong as it offers more servers, the ability to unblock Netflix and other streaming services, better customer service, and simpler pricing plans.

Mullvad doesn’t work well with Netflix in Hong Kong. We tested its 10+ US servers and only the San Jose server unblocked Netflix. Moreover, Mullbad doesn’t unblock any region other than the US, which is why we never recommend it for Netflix or streaming other platforms.

Yes, Mullvad VPN is good for use in Hong Kong. It offers multiple features for convenience and security and pretty simple pricing plans.

Here’s how to uninstall Mullvad VPN in Hong Kong. We’re using Windows 10 for this:

  1. Visit the Start menu of your device > click Settings.
  2. Tap on Apps from Windows settings.
  3. Scroll down to Mullvad from the Apps & Features page. Click on it and tap Uninstall.
  4. Wait till the program is removed.

Yes, Mullvad VPN can be trusted in Hong Kong, it offers an absolutely private and anonymous service to secure your internet. It uses the Wireguard and OpenVPN protocols. You can subscribe to this VPN anonymously as well since it doesn’t require your email for signing up.


Alternatives of Mullvad VPN in Hong Kong

Do We Recommend Mullvad VPN in Hong Kong?

So concluding this Mullvad VPN review in Hong Kong 2023, yes, we recommend Mullvad. There are plenty of reasons why. First off, its token-based account creation is super unique. We love that you don’t need to provide any information to create an account. Also, Mullvad offers tons of features. It is also fast and works quite well for torrenting and gaming.

But what really separates Mullvad from other VPNs is its simple and straightforward mode of operation. Even if you’re a newbie, you’re going to love Mullvad. Overall, just because it lacks live chat support, we have given the service a 4.4/10 stars rating.

That’s all for our Mullvad VPN review in Hong Kong. Subscribe to it now!


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