HideMyAss vs PureVPN

PureVPN

HideMyAss

Welcome to the VPN industry’s show down of the year! You will read many different VPN reviews show downs on VPNRanks, but I dare you to find one as cut-throat as this one.

I will compare HideMyAss and PureVPN on just about EVERY imaginable metric I can come up with, and I will give each of them score on how they do – culminating in a final score at the end of the comparison.so let’s compare HideMyAss vs PureVPN

By default, I will consider every VPN service provider to have full points and deduct points for comparative shortfalls and unavailability of features.

Head to Head

First up is the Unique Selling Proposition round in which both services will put forth the one factor that makes them unique in the VPN industry.

Just when it looks like HideMyAss is going to lose out in this round, the Donkey-totting VPN giant manages to make a surprising recovery by claiming to be the VPN service provider with the largest server count; as the one factor that makes it unique in the VPN industry.

HideMyAss does indeed have the VPN industry’s highest server count – giving HideMyAss the much needed score to make it through the first round with its dignity intact.

Winner:

The round ends with HideMyAss and PureVPN almost neck-to-neck with a distance of only one point between them.

General Features

  • Connections per account 5
  • Unlimited Speed
  • Unlimited Server Switching
  • Unlimited Bandwidth
  • No Logs


  • Connections per account 2
  • Unlimited Speed
  • Unlimited Server Switching
  • Unlimited Bandwidth
  • No Logs


Add-ons

HideMyAss comes forth with an array of services but gets over-ruled for trying to fit what is essentially an ‘Additional Service’ (and will be judged in Stage 10 in the contest) in the ‘Unique Selling Proposition’ category.

PureVPN gets a standing ovation for its ‘Split Tunneling’ feature and gives HideMyAss a run for its money in the process. PureVPN is the ONLY VPN service provider in the industry to offer Split Tunneling feature and has it fully integrated into its Windows & Mac clients.

Both HideMyAss vs PureVPN have their own plus points as per our testing.

Best For?

  • Anonymous Browsing
  • Privacy/Data Protection
  • VoIP Supports
  • Virtual Firewall
  • Remote Access


  • Anonymous Browsing
  • Privacy/Data Protection
  • VoIP Supports
  • No Virtual Firewall
  • No Remote Access


Plans & Pricing

Next up, we have a comparison of HideMyAss vs PureVPN plans & pricing in Round 2! We will compare the number of plans offered, the prices offered, the features offered under the pricing plans, the refund window (if any) and the frequency of discounts that the two VPN giants offer.

So let’s start off with the pricing plans!

PureVPN offers 1, 3, 6 and 12 month plans while HideMyAss only offers 1, 6 and 12 month plans. That’s three pricing plans for HideMyAss and four pricing plans for PureVPN’s.

Next, let’s take a look at the actual prices.

hidemyass-pricing-plan

purevpn-pricing-plan

Payment Methods

  • PayPal
  • American Express
  • Visa Card
  • Master Card
  • Discover Card
  • Plimus
  • 2CO
  • AlertPay
  • AliPay
  • CashU
  • PaySafeCard
  • Ukash


  • PayPal
  • American Express
  • Visa Card
  • Master Card
  • No Discover Card
  • Plimus
  • No 2CO
  • AlertPay
  • No AliPay
  • No CashU
  • No PaySafeCard
  • No Ukash


PureVPN and HideMyAss are going head-to-head with each round more unpredictable than the last!

This is a pretty straight-forward round with the available number of payment methods directly reflecting a concern for customer convenience. So let’s get started!

HideMyAss accepts Credit Card, PayPal, Bitcoin and Bank/Wire Transfer!

PureVPN accepts Credit Card, PayPal, Bitcoin, Bank Transfer, Alertpay and Paymentwall!

Speed Test

PureVPN

speed-test-1

HideMyAss

speed-test-2

Servers

  • VPN Servers in 140+ Countries
  • 2,000+ Servers Worldwide
  • 180 Locations
  • 300,000+ IPs


  • VPN Servers in 190+ Countries
  • 927 Servers Worldwide
  • 352 Locations
  • 125499+ IPs


We’re talking brass tacks on the world map here ladies and gentlemen! It is time to compare server strength and server spread to find out who has the best global network in the VPN industry!

HideMyAss rear-ends PureVPN out of the ring with its 537+ servers while PureVPN barely manages to hold on with around 300+ servers. HideMyAss further strengthens its dominance in this round with server presence spread out across 63 countries while PureVPN continues to fall half-way short of the mark with server presence in only 26 countries.

Maybe that is why HideMyAss shows off all its servers through the Server status locator on its website while PureVPN hardly ever comes out with a full listing of its servers.

Winner:

HideMyAss wins this round by a landslide!

Security and Privacy Features

  • Static Shared IP
  • Dynamic IP
  • Dedicated IP
  • PPTP
  • L2TP
  • SSTP
  • OpenVPN
  • IPSec


  • No Static Shared IP
  • Dynamic Shared IP
  • No Dedicated IP
  • PPTP
  • L2TP
  • No SSTP
  • OpenVPN
  • IPSec


PureVPN vs HideMyAss both, have the technical expertise to offer every protocol and encryption under the sun. But there is more here than meets the eye friends!

A look at the client interface reveals just what type of encryption features both VPN service providers are actually plating for VPN users.

The HideMyAss ProVPN! App for Windows is only offering PPTP and OpenVPN protocols. VPN giant HideMyAss surprise with the absence of any SSTP support!

PureVPN steps forth bravely with its PureVPN app for Windows – offering PPTP, L2TP and SSTP protocols.

PureVPN is able to boast an Encryption configuration feature in the ‘Settings’ tab of its VPN client. The configuration feature lets you decide if you want to accept a connection if it comes with/without optimal and maximum encryption. This leads me to believe that PureVPN’s encryption features me be somewhat inconsistent.

Winner:

None of the two provide any quantified specifics of their encryption levels in the VPN clients. There are details on the website and customer support will be more than willing to provide specifics – but I’m talking about the end-user’s experience here.

I’m deducting a point from both VPN service providers for not being clear on their encryption features, and an extra point from HideMyAss for not having encryption settings as neat as PureVPN’s.

Compatibility

  • Windows
  • Mac
  • iPhone
  • iPad
  • Android
  • Apple TV
  • Android TV
  • Amazon FireTV
  • NowTV
  • SmartTVs
  • PS3
  • PS4
  • Xbox
  • Xbox 360
  • Xbox One
  • Nintendo Wii
  • Nintendo Wii U
  • Blackberry


  • Windows
  • Mac
  • IPhone
  • Ipad
  • Android
  • Apple TV
  • No Amazon FireTV
  • No NowTV
  • No SmartTVs
  • PS3
  • No PS4
  • XBOX
  • XBOX 360
  • No XBOX One
  • No Nintendo Wii
  • Nintendo Wii U


Customer Support

  • 24/7 chat support
  • Tickets
  • Email
  • Remote Support
  • Knowledge Base
  • Help Desk
  • Instructional Videos
  • Phone


  • 24/7 chat support
  • Tickets
  • Email
  • No Remote Support
  • No Knowledge Base
  • Help Desk
  • Instructional Videos
  • Phone


This round is going to be a close one because both HideMyAss and PureVPN are VPN industry veterans and know how to make their customers happy.

HideMyAss plays a strong card with its massive array of customer support features. HideMyAss is totting Live Chat Customer Support, Email (Support Tickets), Live Chat, Community (Forum) and FAQ.

In response, PureVPN dishes out everything that HideMyAss has to offer (support tickets, FAQs, forum and Live Chat support) except for email – leading to a barely legal tie considering the presence of support tickets.

But hold on a minute! Yes we have a tie-breaker ladies and gentlemen!

HideMyAss suffers a dent due to the 12 hour limitation on its Live Chat Customer Support. Yes dear VPN lovers you read me right! VPN giant HideMyAss DOES NOT have 24 hour Live Chat on its website; whereas PureVPN is boasting a 24 hour Live Chat system for customer support and facilitation.

Phew that was a close one!

Which one is better for Netflix?

PureVPN

purevpn

PureVPN is another VPN that works in accessing American Netflix. It offers multiple apps and software for different operating systems including browser extensions.

The service has numerous servers spread across the globe, allowing any streamer to unblock his or her favorite website.

PureVPN’s has a dubious record of accomplishment for unblocking Netflix. Initially, the VPN service would only unblock American Netflix if you would use its browser extension. As our team also tested it a few months ago:

However, the newly updated app (version 6.2.3) now offers a built-in ‘Channels’ feature that allows anyone to access American Netflix. During PureVPN Netflix testing, I used this feature.

HideMyAss

hidemyass

With most HideMyAss US servers, you can log into Netflix, but you cannot stream anything, as it detects that you are using a VPN.

The only server that still allows you to stream is Liberty Island that is, Liberty Island LOC 1 and LOC 2. If you are connected to Liberty Island server but still cannot access any US Netflix content, try clearing your cache and cookies.

While connecting to Liberty Island server can work, it does not work every time. Sometimes, it may work for only a couple of minutes and sometimes you can stream all day long without any problems.

This may sound frustrating, but if you are patient enough, you may get lucky and stream Netflix glitch-free.

While it is not true that HideMyAss does not work with Netflix at all, it is also not true that it works all the time

. This sounds strange, but we will try to provide as much information as possible to help you stream US Netflix with this VPN service.

Protocols & Encryption

Both, HideMyAss and PureVPN, have the technical expertise to offer every protocol and encryption under the sun. But there is more here than meets the eye friends!

A look at the client interface reveals just what type of encryption features both VPN service providers are actually plating for VPN users.

The HideMyAss ProVPN! app for Windows is only offering PPTP and OpenVPN protocols. VPN giant HideMyAss surprise with the absence of any SSTP support!

PureVPN steps forth bravely with its PureVPN app for Windows – offering PPTP, L2TP and SSTP protocols.

PureVPN is able to boast an Encryption configuration feature in the ‘Settings’ tab of its VPN client. The configuration feature lets you decide if you want to accept a connection if it comes with/without optimal and maximum encryption. This leads me to believe that PureVPN’s encryption features me be somewhat inconsistent.

Winner:

None of the two provide any quantified specifics of their encryption levels in the VPN clients. There are details on the website and customer support will be more than willing to provide specifics – but I’m talking about the end-user’s experience here.

I’m deducting a point from both VPN service providers for not being clear on their encryption features, and an extra point from HideMyAss for not having encryption settings as neat as PureVPN’s.

Client Application

One of the most cut-throat rounds is the client application round. Here, I pick one platform for which both VPN services provide client applications (usually Windows) and I compare the living daylights out of them!

Both HideMyAss and PureVPN have great VPN clients with Tabs aligned to the left. Both VPN service providers follow the Dashboard approach and give the user complete control over server selection in tabs dedicated to this purpose.

However, just when you thought that this competition was over before it started, HideMyAss comes out with the ‘Secure IP Bind’ and ‘Speed Guide’ features in the client application.

The ‘Secure IP Bind’ doesn’t raise any eyebrows because it is nothing more than an auto-disconnect feature, but the ‘Speed Guide’ feature leaves PureVPN trailing far behind.

Winner:

HideMyAss has a clear advantage over PureVPN with three different kinds of speed tests: Ping Test, Express Test and Full Test. PureVPN doesn’t even have a speed test on its website to save face.

Additional Services

The last round is finally here people! The round in which VPN service providers are allowed to throw-in everything but the kitchen sink into the ring in a last shot at winning the face off.

PureVPN comes out first with 3 unique add-ons to its VPN plans! PureVPN is offering NAT Firewall protection for $3/month, Dedicated Streaming (20MBPS speed boost) for $5/month and Dedicated IP for $2/month make PureVPN a very strong contender!

HideMyAss comes in strong throwing in what seems to be the defining blows for this competition.

HideMyAss offers free WebProxy Service, Port Proxies, Anonymous email and a special super-secure HideMyAss File Upload feature.

These are all great jabs at the title but HideMyAss makes the mistake of boasting about features that don’t have any impact on its VPN users. At best, HideMyAss barely managed to keep itself from getting washed away with the tide in this specific round. In this round HideMyAss vs PureVPN surely pure is the winner

Winner:

PureVPN came strong and confident in this round but HideMyAss managed to save itself from the competition’s first ‘0’ with its host of additional services.

But it’s going to be a tough one to decide and the numbers will be the last word!

Tutorials provided

This is a somewhat judgmental round because we all know that you can use/setup a VPN on just about every internet-enabled device these days. Mainly because internet enabled devices are being built to facilitate VPN usage for increased online security.

There is not a device/platform in the world for which HideMyAss and PureVPN do not have tutorials. If you can’t find the tutorial you are looking for (even after searching in the forums and FAQs), the customer support teams will guide you through the VPN setup process for your device.

Winner:

Full points for both VPN service providers for benchmarking tutorial availability in the VPN industry!

Conclusion

Either way, PureVPN plays has proven to be a strong contender in this HideMyAss vs PureVPN , HideMyAss should watch out for PureVPN’s silent but steady expansion in the future.

The competition was close; perhaps too close! But the numbers ran the game and the final score is the final say!

Mohid Moosani's Biography :


Mohid is a business school graduate, with an early born interest in writing and marketing. He stands for internet freedom and cyber security and strongly believes that the world is a global village that should be boundless.


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