It is your right to know all there is to know about the people who promise to secure your data, which is why we decided to interview David Cox on the characteristics of the service.
We asked David Cox a number of questions that explored the role and rationale of VPN services (and of Liquid VPN in particular) at a time when online freedom is in danger.
- Why did you decide to start a VPN service?
Because I did not like the services I tried. I thought I could do better and I had some ideas on how to enhance the service.
- What features/characteristics differentiate you from your competitors?
Well we are the only provider offering shared, static, and dynamic connections for 1 subscription price. We are the only ones doing anything like IP modulation and we have a unique security framework being developed right now that will blend the best aspects of enterprise networks and service providers.
- What features does your VPN service offer and how do you think they improve the users’ experience?
Well besides the types of connections and innovative security policies we have a warrant canary and are completely transparent when it comes to abuse and government interventions. It allows users to be more comfortable about where their data is being routed.
- What packages do you offer and how do you believe they are better than those offered by your competitors?
We offer basic packages with nice discounts for multi-month signups. 1 price gets you access to every type of VPN IP available.
- What new service features can your customers expect from you in the future?
More locations, an increase in security and a new client for tablets/smartphones
- Do you take feedback about your service from your users? If yes, how do you process it?
Sure, we are always interested in what our users say. We are a small shop with 4 employees. I personally review any feedback.
- What is your stance on keeping customers’ activity logs and do you keep logs of your customers’ activities? If yes, what do you log and for how long do you keep the logs?
We keep no activity/session logs. We run a heavily modified Gentoo kernel void of most forms of logging. The only stats stored on users is total bandwidth used.
- What are your thoughts on torrent and File-sharing? Do you accommodate torrent and File-sharing users?
Yes it is allowed throughout the network.
- Which markets do you choose to focus on and why?
We do not really advertise. We put our energy in our service. For server locations we mainly have USA and EU servers but that will be changing here soon.
10. What do you think of Edward Snowden and his mission?
His revelations are quite eye opening.
11. What do you think of the NSA and GCHQ’s alleged surveillance activities?
It is hard to put into words just how deeply terrified some of these programs make me.
12. Is there anything else you would like to share with our readers?
Knowledge is power