CyberGhost is an impressive online privacy service that has a presence in all the major countries of the world. The users can connect to any server of their choice from the list of 2780+ servers in 60 countries worldwide. Likewise, they can experience benefits like multi-login, free trial, and others on their devices.
Through our latest CyberGhost review, we will let you know about the service’ pros and cons in detail. In addition, you can explore our other VPN reviews to know about various online privacy services exclusively.
Privacy and anonymity are one of the crucial concerns we face today. With the NSA tracking our activities online and hackers to welcome us to every corner of this digital universe, CyberGhost review of 2018’s security is vulnerable than ever before. With a VPN, intellectuals among us flee from these hassles; because a VPN hides your real IP and makes you untraceable online. However, selecting a VPN service among countless available in the market is quite a tough decision to make.
Many VPN services provide excellent services in exchange for competitive price. The resembling package plans offered by most VPN service providers often confuse the new users. In fact, most of them, with their lucrative promises, deceive us by not delivering what we actually expected.
For this reason, we review a VPN service provider every now and then. We pick a random VPN service provider and evaluate the package plans it offers in exchange for the price charged. Furthermore, we critique the availability of its servers and benefits that one can avail by using that particular VPN service.
That is not all, we also perform speed tests in order to scrutinize whether the VPN service provider keeps the promises that it makes. The VPN service provider selected for the Cyberghost VPN Review today.
- The service supports P2P activities of the users
- The service is based in Romania thus follows no-logging policy
- The provider offers live chat feature 24/7 365 days
- 30 Day money back guarantee
- 2780+ Servers in 60 countries
- Users can connect up to 7 devices simultaneously
- Offer free version to potential user
- Probable connectivity issues
- Offers lifetime subscription plan through third party sites
- Limited features are available on MacOS
Comparison: CyberGhost vs PureVPN
|Servers||2000+ Servers in 141 Countries||2780+ Servers in 60 Countries|
|Money Back Guarantee||31 Days||30 Days|
|Encryption Level||256 bit||256 bit|
|Get this Offer »||Visit »|
The service allows you the possibility to make customizable setting changes through the navigation bar located at the top. Under ‘General’ tab, choose CyberGhost at Startup if you want to run the VPN as soon as you open your system/device.
It also supports many different channels, to change that, all you have to do is to select a language under the language options. When it comes to security sections, better not to change any options since they are recommended by CyberGhost. However, if you know what you’re doing, then gladly proceed.
Plans and Pricing
In this section, we will evaluate the package plans offered by CyberGhost VPN. It is mandatory to review the packages provided by a VPN service before making a purchase decision. Most of you might seek an easy-on-wallet VPN service; yet, don’t want to compromise on the quality of service.
Hence, we will analyze the package plans offered by CyberGhost VPN to facilitate your purchase decision. There are four fundamental package plans offered:
- One month plan ($11.99)
- Twelve-month plan ($4.99 a month)
- Two year plan ($3.79 a month)
- Three-year plan ($99.00 or $2.75 a month)
The service has revamped its pricing plans and now offers industry conventional packages. With each package plan, you get unlimited bandwidth, unlimited traffic, AES 256-bit encryption, and OpenVPN protocol. Subscribers can access to around 2200+ servers, anti-finger printing system and multiple device connectivity.
This is a refreshing change from the earlier pricing plans offered by the VPN service. Previously, you only had two options; select either a Premium or Premium Plus account. However, with the new packages, you get all the features no matter how long you wish to subscribe.
Moreover, if I compare the prices of the provider with others in the industry, they are consistent. This means that it is an economical service that does not drain your wallet dry.
Numbers of servers and their geographical dispersion are one of the crucial factors to consider before buying a VPN service. There are different reasons for which you may prefer to use a VPN; bypassing geo-restriction is one of them.
A VPN service with its many geographically scattered servers allows you to bypass all the geo-restrictions imposed on content. Hence, with a VPN, you can access content (websites, social networking platforms, streaming links and even TV shows) being anywhere – from anywhere.
This VPN offers 2780+ geographically scattered servers in 60 different countries at the time of writing this review. Some of these regions include U.S, U.K, Austria, Canada, Czech Republic, Germany, Denmark, Finland, Spain, Hong Kong, France, Ireland, Luxembourg, Italy, Norway, Netherlands, Poland, Romania, Russia, Sweden, Singapore, Switzerland and Ukraine.
This VPN has a huge network of servers in different countries of the world. This can facilitate you to access probably any content of your choice from any country that you prefer. In exchange of market competitive price, this is an outstanding feature offered by CyberGhost VPN.
According to our review, the service offers a list of compelling features to the users. These are no-logging policy, live chat support, P2P activities support and so on. Moreover, the provider has an attractive website that solves the queries of their subscribers instantly.
Likewise, the VPN allows its users to experience free trial benefit according to their own terms. Our VPN review discloses that CyberGhost is no longer a free online privacy provider. Therefore, you will not find CyberGhost free version options on its official website.
However, you can test the performance of the service by availing 30 days money back guarantee feature. Sadly, the service is no longer free for the users but still provides a free trial feature to the new subscribers.
Furthermore, when the subscribers use the CyberGhost VPN client, they can recognize their IP addresses straightaway. Likewise, you can get awareness about servers locations, online tracking, ads, and malware too.
Interestingly, you can pick and select your preferred Wi-Fi connections. Thus, you can add the Wi-Fi connection on your secured list. Hence, you will not need to add it manually every time when you connect to them.
Ease to Use
Our review unveils that the service is extremely easy to use. This is because you can get a wealth of information about the product after going through its official website. The users can explore the help section to find out the answer of all your queries in a timely manner. The users can explore the help section to find out the answer of all their queries in a timely manner.
Furthermore, you can use the guides section to install the app or software on your preferred devices hassle-free. Thus, you can install and start using the app on your different operating systems and devices from anywhere straightaway.
Our review highlights that the whole procedure of downloads and installation is interesting and straightforward for the users. Once you have downloaded the app, you can follow the given instructions to secure your online privacy hassle-free.
Interestingly, the user can enjoy the multi-login feature to another level. This is because you can secure your digital identity on five different devices simultaneously.
Reliability & Support
Our review discovers that the service has a list of features for the users in terms of reliability and support. The users can opt live chat function to get the replies of their different questions instantly. This is how they can use the service according to their demands from anywhere.
Moreover, you can search guides along with FAQs and troubleshooting sections to download and install the CyberGhost app straightaway. Likewise, you can create a ticket by submitting a request to get the answer of your troubleshooting questions accordingly.
Use Kodi through VPN Manager Add-on
Step1: Configure an OpenVPN connection
Now click on the menu entry ‘My Devices’ then on ‘Add Device’.
You can use this VPN from the list of operating systems. Click on ‘Other’ to setup all mandatory options for an OpenVPN protocol. When you are done, the screen will show you the message of ‘Create new credentials’. Click on the respective button to create new credentials.
Click on the button ‘Linux, Router, etc after scrolling up the page as the placeholder for a new device is replaced now. Write a name for your new device and activate the desired extra features. You should scroll down and develop the login and configuration data for the OpenVPN protocol.
Select the OpenVPN protocol you wish to use like OpenVPN (UDP) or OpenVPN (TCP). Likewise, you should select country and server group to generate a proper configuration file.
After setting up your connection preferences, remember the username along with the password. When you are done, you should download the Configuration file. Click on the ‘Download Configuration’ and save the file on your computer.
Step 2: Get and install OpenVPN
Download the OpenVPN file from the official website then save the file on your computer and start the installation process. You may receive a warning message that you need to answer by clicking on ‘Yes’. Now click on ‘Next’ once more then click on ‘Finish’.
Step 3: Get VPN Manager for OpenVPN and copy files
Download the complete Kodi VPN manager repository and leave it unzipped. You should unzip the zipped configuration file to an external drive or folder accessible within Kodi.
Step 4: Install VPN Manager for OpenVPN
After starting Kodi, go to the add-on section and click on the ‘Install from Zip File.’ Choose the path to the folder where you saved the repository then mark it and click ‘OK.’ After installing the repository, select the ‘Zoomboided Add-on repository then click on the ‘Services and on VPN Manager for OpenVPN’ and click ‘Install’.
Step 5: Configure VPN Manager for OpenVPN
Now go to ‘My add-ons’ then open the entry ‘Services.’ Open ‘VPN Manager for OpenVPN and click on ‘Configure’. Select ‘CyberGhost’ from the VPN configuration tab. Select ‘CyberGhost’ as a VPN provider and mention username along with the password. Select the connection profile after clicking on ‘OK’ that suits your subscription.
Click on ‘OK’ now and choose the user certificate (‘client.crt’) and user key (‘client.key’). When it is done, the VPN manager will connect to your first VPN. If it does not happen, you should click on the ‘VPN connection’ tab and begin your first connection.
You can also overview our detailed guide that provides information about best VPN for Kodi.
Protocols and Encryption
One of the core reasons for which you select a VPN as your online protector is your security. There are different methods through which a VPN service ensures your security and confidentiality, but the most significant among them all is encryption. Encryption is sort of a backup plan, which secures your confidentiality.
There are different protocols that support a VPN that you may prefer. PPTP (Point-to-Point Tunneling Protocol) is one of the basic protocols supported by a VPN services provider; this protocol modestly deteriorates your Internet speed and offers moderate security.
When we compare the protocols to our TotalVPN review, we will see a massive contrast. Since CyberGhost is free, it only offers limited protocols, whereas TotalVPN is a premium provider and offers users more options to secure your online privacy.
However, L2TP (Layer-to-Tunneling Protocol) is a successor of PPTP; this protocol offers advanced security but has a considerable impact on your actual Internet speed. Yet, in the confrontation of protocols; especially, when it comes to PPTP vs. L2TP – L2TP wins, as security-concerned individuals prefer it.
The protocols offered supported by CyberGhost VPN are PPTP, L2TP and OpenVPN. Nevertheless, the VPN service does not support SSTP, SSL or SSH protocols. These protocols are preferred by the ones who have excellent (in terms of speed) Internet connection; because their impact on your Internet speed is quite significant.
Furthermore, the individuals that prefer these protocols are obsessively conscious about their security. These protocols accompany encryption, which can be barely decrypted by any hacker, or unauthorized person who wants to access your data. So, the VPN service might not serve as an optimal alternative for all you security freaks out there. However, it would be an excellent choice if you were concerned about your security without compromising on your Internet speed.
Compatibility with Different Devices
Device compatibility is one of the prime features that you need to consider before buying a VPN service. In a life where you are always one-the-go, VPN that you prefer must support different devices that may use for diverse reasons. CyberGhost in this regard serve as an excellent alternative. The VPN is compatible with different devices such as PCs, Laptops, Smartphones and Tablets etc. Have a look on review of ExpressVPN for a broader idea about the VPN services.
This allows you to use your VPN on different operating systems and platforms such as Windows(2000, XP, 2007 and 2008 etc.), MacOS, Linux, Android and iOS etc. These are the most frequently preferred operating systems and platforms; hence, it can be said that the VPN offers outstanding device compatibility.
The software of CyberGhost for Mac is sleek and very well designed. It shares similar aesthetics and functionality as the Windows client. You can find the server list located at the bottom left corner of the software. Once you select the server, click the Power button and the VPN will connect you to the desired location.
One the things that was noticeable while reviewing CyberGhost for Mac was its load on your system. Unlike the Windows software, Mac software was light and functioned smoothly. Likewise, you can select the protocols and encryption by navigating to Settings.
When it comes to compatibility, it offers exclusive apps for various platforms, including Android. We reviewed CyberGhost for Android and tested its different functions. From the onset, you can feel that it is a premium VPN service that offers high quality service. The layout, design, color scheme, and overall user interface provided a refreshing look.
As for the performance, the VPN app delivered reliable speeds with good security measures. Similarly, CyberGhost for Android TV Box offers exceptional performance as well. Using its app or configuring the service manually, you can unblock any website on your Android TV box.
iPhone & iPad
The apps of CyberGhost for iPhone and iPad are sleek, well designed, light and smooth in performance. The layout of the app is similar to that of Android. We were pleased with its performance on iOS devices. The service did not slash our internet speeds when we connected to their UK based server.
Sadly, CyberGhost for Chrome is no longer available. As of 2018, the service has withdrawn its Google Chrome extension. The reasons for the withdrawal are still unknown; however, they could be a result of continuous user complaints.
Amongst the long list of device compatibility, CyberGhost for Ubuntu offers step-by-step guide. Once you sign up for the VPN service, download the configuration files for Linux. You can follow the setup guide for Linux Ubuntu and install CyberGhost in an instant. The VPN service performed well on Ubuntu, but there were variable speed performances on certain servers. View our detailed Best VPN for Ubuntu guide to learn more, For instance, the UK server slashed out internet speeds to more than forty percent.
Kodi offers unlimited content for streaming. You can watch latest movies, shows, cartoons, anime, documentaries, and even live television. It powers such content through multiple add-ons. Kodi is a complete streaming service with everything for everyone.
However, the problem with Kodi is that certain add-ons are geo-restricted. For instance, add-ons such as NBC and ABC are only accessible in the United States. Therefore, to bypass these restrictions, you need a VPN service. CyberGhost for Kodi will allow you to access any content from anywhere with ease. Similarly, it will also free you from any kind of internet censorship placed on Kodi.
Just like Google Chrome, there are no browser extensions of CyberGhost for Firefox. The extension is no longer supported on Mozilla Firefox, instead, alternate proxies and VPN services are recommended. The service suggests its users to download their free app from the website and use it in the background while browsing on Firefox. The removal of browser extension was a drawback, considering the devices supported by CyberGhost.
Since we are digging deep into the list of compatible devices for CyberGhost, we should Chromebook to that list as well. Chromebook runs on Chrome OS and you can setup the service manually. It provides an easy step-by-step tutorial that will help you configure L2TP/IPSec or OpenVPN protocol in few minutes.
Also read torrents on chromebook guide.
This VPN offers 24/7/365 live customer and tech support. However, every VPN service provider brags about it; hence, in order to make sure of it, we tried to contact customer service representatives of CyberGhost. The query asked from the customer service representative was regarding the plans they offer.
The snapshot prescribed below provides the glimpse of a conversation between customer and me service representative of CyberGhost VPN. I faked my name and pretended if I was a naïve user seeking a VPN. When I posted my query on their website, I was contacted within 2 minutes and total time elapsed on chat was 9 minutes and 22 seconds.
During our conversation, the customer service representative calmly responded to every question I asked despite of bragging about “why I should buy their service” like most service, providers do. In short, this VPN has an excellent customer and tech support, which will timely respond to all your concerns.
Unique Selling Proposition
There are many features and benefits associated with CyberGhost VPN; making it an excellent choice among all other alternative VPN service providers. However, there was one feature that shined among all and can be declared as their unique selling proposition.
CyberGhost VPN unlike others offers FREE VPN. This is an offer that I think no one can deny. I believe that in an industry filled with hundreds of VPN service providers offering a FREE VPN is actually quite a smart move by CyberGhost to earn customer loyalty.
Diversity in payment methods offered is one of the essential characteristics to explore while reviewing a VPN service provider. It is like providing convenient transaction process to the users.
This VPN has improved its payment options from the yester years and now offers a wide range of payment methods. New users can subscribe to the service through credit card, PayPal, PayNearMe, and through Check and Money order.
Software and Tutorials Provided
This VPN offers FREE software that is compatible with different devices. The software runs smoothly on Windows along with other operating systems and platforms such as Linux, MacOS, Android and iOS. The software is easy to use and does not occupy much space of your hard drive.
This VPN offers tutorials or guides for different platforms, just like other VPN service providers. CyberGhost VPN also operates an official forum where users come, interact and share their concerns. This is actually an innovative approach, which can be favored by some and condemned by others.
On these forums, people post their concerns and the concerned personnel eventually resolve them. In fact, if you require tutorials for manual configuration, it will furnish them as well via their official forum.
This means that your VPN service provider can monitor your logs, search history or whatever details you don’t want to disclose. On the other hand, there are a few VPN service providers who ensure your privacy by offering a concrete privacy and log policy. CyberGhost VPN with its no-logging policy is an excellent alternative to consider in this regard.
Not all the features and benefits offered by a VPN service provider seem to have any value if the VPN connection severely deteriorates your Internet speed. It is widely known fact that a VPN connection affects your Internet speed; however, one should prefer a VPN connection whose impact on real Internet speed is minimal.
In order to test the impact depicted by CyberGhost VPN on Internet speed, we tested this VPN before and after connectivity. We used 100 Mbps connection to test it’s internet speed. The snapshot given below was taken before connecting the VPN. The ping before connecting CyberGhost VPN was 7ms; download speed was 95.43 Mbps and upload speed was 4.66 Mbps.
The snapshot given below was taken after connecting CyberGhost VPN’s UK server. It can be noticed that the ping dropped from 7ms to 0ms which is quite exceptional findings. However, download speed was reduced from 95.43 Mbps to 55.46 Mbps. Nevertheless, upload speed wasn’t affected much; before connecting the VPN, upload speed was 4.66 Mbps and after connecting the VPN, speed dropped to 4.30 Mbps. Hence, it can be said that this VPN doesn’t have much influence on upload speed but it diminishes download speed by approximately 42%.
CyberGhost Netflix Error
Accessing Netflix USA is becoming more and more difficult each day, especially since the blocks on VPN and proxy services. Sadly, it is no longer working on unlocking the entire library of Netflix. When we tested the VPN service, a CyberGhost Netflix error was shown displaying: ‘You seem to be using an unblocker or proxy. Please turn off any of these services and try again.’
Therefore, we would recommend that you switch to an alternate VPN service that is working for Netflix. In addition, subscribe to a one-month plan and make sure you have at least 14 – 30 money back guarantee. This way you can test the VPN service and in case it doesn’t works, you can ask for a refund.
CyberGhost No Longer Free
CyberGhost is no longer free, rather it only offers a 7-day free trial, and not more than that. Overall, it has 3 pricing plans i.e. for 1 month, 1 Year, and 2 Year. Time and time again, it does provide an exclusive discount offers. But, if you want to learn more, you can view our guide of best VPN free trial of 2018 as well as best free VPN services of 2018 to learn more about free services.
The CyberGhost 6 Windows Client
We were delighted to know that the service offers an interactive windows client to its users. Through download tabs, you can explore different features instantly. Hence, you can accomplish your media streaming cravings to another level.
Likewise, an appealing screen provides you clear information about your VPN connection status straightaway. As a result, you can access geo-blocked streaming services from your preferred locations hassle-free. If you evaluate CyberGhost Pro in detail, you can get awareness regarding servers list along with user load and ping rates.
The above said client offers OpenVPN UDP and OpenVPN TCP protocols. However, you will not find port selection feature. Still, you can experience app protection and Wi-Fi protection benefit accordingly. Interestingly, you can avail various features through CyberGhost 6 Windows client stress-free.
The CyberGhost 6 MacOS Client
Unfortunately, CyberGhost 6 MacOS client does not provide a comprehensive list of features to its users. Our review reveals that it does not have Wi-Fi protection and split tunneling benefits for subscribers. Still, it looks more compelling than other VPN services’ MacOS clients do.
Performance (Speed, DNS, WebRTC, and IPv6 Tests)
Interestingly, our CyberGhost VPN review discloses that you will not find much difference between CyberGhost premium and CyberGhost free account. However, users can find the VPN speed on the lower side at times.
According to CyberGhost DNS test results, the provider offers a better web page uploading feature. Surprisingly, VPN connection time has not much improved, as we would have liked. Still, we hope the service would enhance its performance in this regard too by our next review.
Similarly, we went through IP leak tests that also included IPv4 and IPv6 DNS leak tests along with IPv4 and IPv6 WebRTC leak tests. The brand officially claims that it provides DNS and IP leak safeguard feature by default. We were impressed to note that the provider has improved its performance to another level in this area.
You can consider reading our detailed guide on different VPN services that leak IP addresses when users perform torrenting tasks.
Our detailed analysis discloses that the service offers lifetime subscription plans through Stacksocial and other third-party sites. We were expecting that the provider would provide its lifetime pricing plan on its official site. Sadly, it was not the case though.
CyberGhost subscribers can avail a humongous discount up to 84% from Stacksocial.
CyberGhost “Ad Blocking”
Unfortunately, the ad-blocking feature of CyberGhost does not come up with the expectations of users. Our CyberGhost detailed evaluation highlights that it does not work on HTTPS websites too. Furthermore, you can use the above advantage on HTTP sites.
The ad-blocking feature is workable on Windows, Mac, and iOS devices. We hope users would be able to use the above-described benefit on their Android devices in near future.
CyberGhost Review on Reddit
Our review reveals that the service does not have a strong presence on Reddit. Therefore, Reddit users opt Reddit VPN than CyberGhost to secure their online privacy. However, a Redditor indicated that CyberGhost was once featured on DailyBitcoiner for the 28th position.
This is because the service accepts Bitcoin as an online payment option. Likewise, a response of one Reddit user suggested that the service should be proud of their achievement.
Our Reddit review analysis indicates that the service has to step up to grab the attention of Reddit users.
However, there are still some redditors who recommend this service.
There are also some harsh critics of the service on the forum.
CyberGhost Review on Twitter
Our review unveils that the service does have an active presence on the famous interactive platform. It means you can find Twitter users in huge numbers those who wish to avail CyberGhost as per their own needs.
Many twitter users recommend CyberGhost’s free service.
I know a few people are struggling to see the friendlies with YouTube cutting out etc. The best thing you can do is use a VPN. There are free options like Cyberghost though for better standards a paid subscription is great. It also means you can unlock Rai during the season etc.
— The Inter Show (@theintershow) July 21, 2018
Some other tweets also suggest that the free trial of this service is popular on Twitter.
Just try a free one first to make sure it works. Try cyberghost as you get a free 7 day trial. But then if wanna go paid use @windscribecom
— Ashley Phillips (@ashleyjphillip2) August 11, 2018
You can also see VPNs rankings according to cNet.
Frequently Asked Questions
Its global server spread makes it a viable option to anyone looking to unlock content over the internet. Likewise, its IP cloaking ability will make anyone anonymous over the Web, keeping their privacy safe and secure. Hence, we can safely say that Cyber Ghost VPN is safe to use.
If you are contemplating various queries like “Is CyberGhost Safe” or “Is CyberGhost Legit”, we have got you covered. Our VPN review unveils that you may opt the service to secure your digital privacy from anywhere hassle-free.
Here are the steps you can follow to use CyberGhost VPN:
- Sign up for the VPN service
- Download the VPN software / app on your preferred device
- Launch the application
- Login to the software
- Select the server you want to connect too
- Enjoy VPN protection and anonymity
In order to select a country, you need to mark the particular country entry. CyberGhost VPN will automatically select the relevant server in that country.
If you want to select a single server, you should click on the left little arrow of the country entry. After clicking, you will see a list of servers in that country. Now, you should mark the required single server.
If you wish to enable or disable additional functions for your custom connection, you can click on the menu. By clicking the menu, you can go to “Settings” entry and adjust the available features. You can undo all the changes you made by restoring the original settings by clicking on ‘Reset to default’.
You can click on ‘Connect’ and begin your own Kodi Media center. You can also start CyberGhost automatically with Windows and create a VPN connection. To create a VPN connection, you should perform the following actions.
- Click on Settings mentioned in the main menu
- Activate the option ‘Automatically run at system startup’ from the ‘General’ tab
- Enable ‘Run this profile at startup’
- Select the profile to start
- Place Kodi inside the Windows auto-run section to automatically begin the media center
- You can also explain Kodi as a program bound to CyberGhost in the tab ‘App Protection’
It is very easy to uninstall CyberGhost VPN. If you are using Windows, access Control Panel and under Programs, click on ‘Uninstall a program’. Locate CyberGhost from the list and uninstall the VPN software.
For Mac, you can drag the CyberGhost software from applications folder to Trash. Similarly, for Android or iOS devices, tab on the app’s icon for few seconds, and then drag the app to the trashcan or select uninstall.
After a detailed CyberGhost review 2018, it can be said that CyberGhost serves as an excellent alternative for those who currently seek a VPN. CyberGhost, unlike other VPN service providers, offers free VPN to its users without any restriction or limitation on usage. Furthermore, this VPN presents feature-rich package plans in exchange of affordable price.