CyberGhost is an impressive online privacy service that has a presence in all the major countries of the world. Users can connect to any server of their choice from the list of 3,011+ servers in 60 countries worldwide. The service also offers attractive benefits like multi-login, free trial, and many.
Through this latest CyberGhost review, you will learn about the service’s pros and cons in detail.
CyberGhost is a popular option among users who have a thing for torrenting downloads. Although not all servers offer support for torrents, it offers enough of them which allow P2P filesharing.
Perhaps the best feature about CyberGhost is that it is located in Romania, far away from the reach of 14 Eyes. So you can rest assured that they won’t be handing out your data to these signals intelligence entities around the world.
Live Chat (Available 24/7)
Customer support is an important attribute for any service provider. In the VPN industry, however, good and responsive tech support is hard to find. CyberGhost is remarkably one of the few providers offering great support 24/7 with low responsive time.
45-day Money Back Guarantee
The 45 day period for claiming refund is a fairly long duration. The majority of the providers in the industry either offer a week-long refund guarantee or none at all. As such, CyberGhost is ahead of many providers when it comes to pricing and money-back guarantees.
7 Simultaneous Logins
This is another feature where CyberGhost beats its competitors. The industry standard for simultaneous multi-logins across various devices is 5. By supporting up to 7 devices at the same time, CyberGhost has built a USP out of this feature.
The major problem with CyberGhost is that it is not the fastest VPN provider in the market. The lower speeds can frustrate some users especially if they want to watch high-quality streams or downloading torrents.
Plans and Pricing
In this section, we will evaluate the package plans offered by CyberGhost VPN. It is mandatory to review the packages provided by a VPN service before making a purchase decision. Most of you might seek an easy-on-wallet VPN service; yet, don’t want to compromise on the quality of service.
There are four fundamental package plans offered by the provider:
- 1-month plan ($12.99)
- 6-month plan ($7.99)
- 12-month plan, 6 months free ($3.5 a month)
The service has revamped its pricing plans and is rightly considered one of the cheapest VPNs out there. With each package plan, you get unlimited bandwidth, unlimited traffic, 3,101+ servers, anti-fingerprinting system and multiple device connectivity.
This is a refreshing change from the earlier pricing plans offered by the VPN service. Previously, you only had two options; select either a Premium or Premium Plus account. However, with the new packages, you get all the features no matter how long you wish to subscribe.
Numbers of servers and their geographical dispersion are one of the crucial factors to consider before buying a VPN service.
The more geographically scattered the servers are, the more easily you can bypass geo-restrictions on content. Hence, with a VPN, you can access content (websites, social networking platforms, streaming links and even TV shows) being anywhere – from anywhere.
This VPN offers 3,011+ geographically scattered servers in 60 different countries at the time of writing this review. Some of these regions include U.S, U.K, Canada, Germany, Denmark, Spain, Hong Kong, France, Ireland, Italy, Netherlands, Romania and many more.
In this VPN CyberGhost Review, I thoroughly evaluated the feature set of the service. The user interface is truly eye-catching and easy to navigate. The software client will highlight your IP address as soon as you start it, so users can see their actual IP as well as the changed address once they are connected to a VPN server.
The main window allows users to connect to the VPN depending on the purpose they wish to use it for. From torrenting to streaming, the service offers functionality for all kinds of purposes.
You can manage up to seven devices and set them up to use CyberGhost with the same subscriber account. This is another outstanding feature of the service as you can connect your mobile devices as well as laptops/PCs/Macs to the same VPN account.
I have found the service is extremely easy to use. This is because you can get a wealth of information about the product after going through its official website. The users can explore the help section to find out the answer of all your queries in a timely manner. The users can explore the help section to find out the answer of all their queries in a timely manner.
Furthermore, you can use the guides section to install the app or software on your preferred devices hassle-free. Thus, you can install and start using the app on your different operating systems and devices from anywhere straightaway.
Our review highlights that the whole procedure of downloads and installation is interesting and straightforward for the users. Once you have downloaded the app, you can follow the given instructions to secure your online privacy hassle-free.
Reliability & Support
CyberGhost’s reliability stems from the fact that the service offers extensive guides and FAQs for the assistance of users regarding its usage and installation.
If you are still not satisfied, then you also have the option to create a ticket by submitting a request to get the answer of your troubleshooting questions accordingly.
Protocols and Encryption
One of the core reasons for which you select a VPN as your online protector is your security. There are different methods through which a VPN service ensures your security and confidentiality, but the most significant among them all is encryption. Encryption is sort of a backup plan, which secures your confidentiality.
The protocols that CyberGhost supports are L2TP, IKEv2 and OpenVPN. Although there are other protocols available that alternative providers offer such as PPTP and SSTP, it focuses on the latest and most secure protocols i.e. OpenVPN and IKEv2.
Compatibility with Different Devices
Device compatibility is one of the prime features that you need to consider before buying a VPN service. In a life where you are always one-the-go, VPN that you prefer must support different devices that may use for diverse reasons. CyberGhost in this regard serve as an excellent alternative. The VPN is compatible with different devices such as PCs, Laptops, Smartphones and Tablets etc.
This allows you to use your VPN on different operating systems and platforms such as Windows (2000, XP, 2007 and 2008 etc.), MacOS, Linux, Android and iOS etc. These are the most frequently preferred operating systems and platforms; hence, it can be said that the VPN offers outstanding device compatibility.
The software of CyberGhost for Mac is sleek and very well designed. It shares similar aesthetics and functionality as the Windows client. You can find the server list located at the bottom left corner of the software. Once you select the server, click the Power button and the VPN will connect you to the desired location.
When it comes to compatibility, CyberGhost offers exclusive apps for various platforms, including Android. From the onset, you can feel that it is a premium VPN service that offers high quality service. The layout, design, color scheme, and overall user interface provided a refreshing look.
As for the performance, the VPN app delivered reliable speeds with good security measures. Similarly, the app for Android TV Box offers exceptional performance as well. Using its app or configuring the service manually, you can unblock any website on your Android TV box.
iPhone & iPad
The apps of CyberGhost for iPhone and iPad are sleek, well designed, light and smooth in performance. The layout of the app is similar to that of Android. I was quite impressed with its performance on iOS devices.
Sadly, CyberGhost for Chrome is no longer available. As of 2018, the service has withdrawn its Google Chrome extension. The reasons for the withdrawal are still unknown; however, they could be a result of continuous user complaints.
Amongst the long list of device compatibility, CyberGhost for Ubuntu offers step-by-step guide. Once you sign up for the VPN service, download the configuration files for Linux. You can follow the setup guide for Linux Ubuntu and install CyberGhost in an instant.
The VPN service performed well on Ubuntu, but there were variable speed performances on certain servers.
You can find VPN services for Ubuntu for more options.
Kodi offers unlimited content for streaming. You can watch the latest movies, shows, cartoons, anime, documentaries, and even live television. It powers such content through multiple add-ons. Kodi is a complete streaming service with everything for everyone.
However, the problem with Kodi is that certain add-ons are geo-restricted. For instance, add-ons such as NBC and ABC are only accessible in the United States. Therefore, to bypass these restrictions, you need a specific Kodi VPN service. CyberGhost for Kodi will allow you to access any content from anywhere with ease. Similarly, it will also free you from any kind of internet censorship placed on Kodi.
Since we are digging deep into the list of compatible devices for CyberGhost, we should Chromebook to that list as well. Chromebook runs on Chrome OS and you can setup the service manually. It provides an easy step-by-step tutorial that will help you configure L2TP/IPSec or OpenVPN protocol in few minutes.
Also read torrents on chromebook guide.
This VPN offers 24/7/365 live customer and tech support. However, every VPN service provider brags about it; hence, in order to make sure of it, we tried to contact customer service representatives of CyberGhost. The query asked from the customer service representative was regarding the plans they offer.
The snapshot prescribed below provides the glimpse of a conversation between customer and me service representative of CyberGhost VPN. I faked my name and pretended if I was a naïve user seeking a VPN. When I posted my query on their website, I was contacted within 2 minutes and total time elapsed on chat was 9 minutes and 22 seconds.
During our conversation, the customer service representative calmly responded to every question I asked despite of bragging about “why I should buy their service” like most service, providers do. In short, this VPN has an excellent customer and tech support, which will timely respond to all your concerns.
Unique Selling Proposition
There are many features and benefits associated with CyberGhost VPN; making it an excellent choice among all other alternative VPN service providers. However, there was one feature that shined among all and can be declared as their unique selling proposition.
The USP lies in the Romanian jurisdiction of CyberGhost. Romania is a privacy-friendly country and is situated outside the jurisdiction of intelligence agencies and governments known for spying on user data.
Diversity in payment methods offered is one of the essential characteristics to explore while reviewing a VPN service provider. It is like providing convenient transaction process to the users.
This VPN has improved its payment options from the yester years and now offers a wide range of payment methods. New users can subscribe to the service through credit card, PayPal, and even bitcoins.
Software and Tutorials Provided
The provider offers a highly impressive client for various platforms. The software runs smoothly on Windows along with other operating systems and platforms such as Linux, MacOS, Android and iOS. The software is easy to use and does not occupy much space of your hard drive.
CyberGhost offers tutorials or guides for different platforms, just like other VPN service providers. It also used to operate an official forum where users came, interact and share their concerns. Unfortunately, the forum has been abandoned now and is no longer in use.
This means that your VPN service provider can monitor your logs, search history or whatever details you don’t want to disclose. On the other hand, there are a few VPN service providers who ensure your privacy by offering a concrete privacy and log policy. CyberGhost VPN with its no-logging policy is an excellent alternative to consider in this regard.
Every VPN leads to a reduction in the speed of your Internet connection. The real question is, how drastically does a VPN affect your Internet speeds?
In order to test speed performance of CyberGhost, I tested this VPN before and after connectivity. I used a 20 Mbps connection to test its internet speed.
Before Connecting the VPN
After connecting to the US server through CyberGhost, the download speed dropped fom 19.16 Mbps to 12.36 Mpbs and the ping increased slightly. This is not a bad performance at all, since every VPN causes some decrease in the speed.
After Connecting the VPN
This shows that the VPN provider has improved its speed performance. Nonetheless, there is still room for improvement in order to compete with the leading providers in the market
If you want to learn more about the speed comparison and performance, check out our VPN speed test guide for more details. In the said guide, we compared 15 VPN services and presented the results.
CyberGhost Netflix – Does it Work?
Accessing Netflix USA is becoming more and more difficult each day, especially since the blocks on VPN and proxy services. CyberGhost is among the very few VPN services that work with Netflix and will allow you to access the US library.
It now offers a dedicated Netflix feature in its new apps. When we tested the VPN service, CyberGhost Netflix feature worked seamlessly. If you are still using an older version of the client, then do update it to the latest build.
We would definitely recommend that you use CyberGhost VPN for Netflix. In addition, you use its free trial version to test the service with a VPN. It also offers a 30 money back guarantee period, so if the provider drops in performance even after the trial you can always claim for a refund.
CyberGhost No Longer Free
CyberGhost is no longer free, rather it only offers a 7-day free trial and not more than that. Overall, it has 3 pricing plans i.e. for 1 month, 6 months, and 18 months. From time to time, it does provide an exclusive discount offers.
The CyberGhost 6 Windows Client
CyberGhost offers an interactive windows client to its users. Through download tabs, you can explore different features instantly. Hence, you can accomplish your media streaming cravings to another level.
Likewise, an appealing screen provides you clear information about your VPN connection status straightaway. As a result, you can access geo-blocked streaming services from your preferred locations hassle-free. If you evaluate CyberGhost Pro in detail, you can get awareness regarding servers list along with user load and ping rates.
The above-said client offers OpenVPN UDP and OpenVPN TCP protocols. However, you will not find port selection feature. Still, you can experience app protection and Wi-Fi protection benefit accordingly. Interestingly, you can avail various features through CyberGhost 6 Windows client stress-free.
The CyberGhost 6 MacOS Client
Unfortunately, CyberGhost 6 MacOS client does not provide a comprehensive list of features to its users. Our review reveals that it does not have Wi-Fi protection and split tunneling benefits for subscribers. Still, it looks more compelling than other VPN services’ MacOS clients do.
Performance (Speed, DNS, WebRTC, and IPv6 Tests)
According to CyberGhost DNS test results, the provider offers a better web page uploading feature. Surprisingly, VPN connection time has not much improved, as I would have liked. Still, I hope the service would enhance its performance in this regard too in the near future.
Similarly, I went through IP leak tests that also included IPv4 and IPv6 DNS leak tests along with IPv4 and IPv6 WebRTC leak tests. The brand officially claims that it provides DNS and IP leak safeguard feature by default. I was impressed to note that the provider has improved its performance to another level in this area.
You can consider reading our detailed guide on different VPN services that leak IP addresses when users perform torrenting tasks.
CyberGhost “Ad Blocking”
Unfortunately, the ad-blocking feature of CyberGhost does not come up with the expectations of users. It does not work on HTTPS websites too. Furthermore, you can use the above advantage on HTTP sites.
The ad-blocking feature is workable on Windows, Mac, and iOS devices. I hope users would be able to use the above-described benefit on their Android devices in near future.
User Reviews on Reddit
Our review reveals that the service does not have a strong presence on Reddit. Therefore, Reddit users opt Reddit VPN than CyberGhost to secure their online privacy. However, a Redditor indicated that CyberGhost was once featured on DailyBitcoiner for the 28th position.
This is because the service accepts Bitcoin as an online payment option. Likewise, a response of one Reddit user suggested that the service should be proud of their achievement.
Our Reddit review analysis indicates that the service has to step up to grab the attention of Reddit users.
However, there are still some redditors who recommend this service.
User Reviews on Twitter
Our review unveils that the service does have an active presence on the famous interactive platform. It means you can find Twitter users in huge numbers those who wish to avail CyberGhost as per their own needs.
Many Twitter users recommend CyberGhost’s free service.
I know a few people are struggling to see the friendlies with YouTube cutting out etc. The best thing you can do is use a VPN. There are free options like Cyberghost though for better standards a paid subscription is great. It also means you can unlock Rai during the season etc.
— The Inter Show (@theintershow) July 21, 2018
Some other tweets also suggest that the free trial of this service is popular on Twitter.
Just try a free one first to make sure it works. Try cyberghost as you get a free 7 day trial. But then if wanna go paid use @windscribecom
— Ashley Phillips (@Ashley1980Phill) August 11, 2018
You can also see VPNs rankings and reviews according to CNet.
Frequently Asked Questions
Its global server spread makes it a viable option for anyone looking to unlock content over the internet. Likewise, its IP cloaking ability will make anyone anonymous over the Web, keeping their privacy safe and secure. Hence, we can safely say that Cyber Ghost VPN is safe to use.
Here are the steps you can follow to use the service:
- Sign up for the service
- Download the VPN software/app on your preferred device
- Launch the application
- Login to the software
- Select the server you want to connect too
- Enjoy VPN protection and anonymity
In order to select a country, you need to mark the particular country. It will automatically select the relevant server in that country.Single Server
If you want to select a single server, you should click on the left little arrow of the country entry. After clicking, you will see a list of servers in that country. Now, you should mark the required single server.Adjustable Settings
If you wish to enable or disable additional functions for your custom connection, you can click on the menu. By clicking the menu, you can go to “Settings” entry and adjust the available features. You can undo all the changes you made by restoring the original settings by clicking on ‘Reset to default’.
You can click on ‘Connect’ and begin your own Kodi Media center. You can also start CyberGhost automatically with Windows and create a VPN connection. To create a VPN connection, you should perform the following actions.
- Click on Settings mentioned in the main menu
- Activate the option ‘Automatically run at system startup’ from the ‘General’ tab
- Enable ‘Run this profile at startup’
- Select the profile to start
- Place Kodi inside the Windows auto-run section to automatically begin the media center
- You can also explain Kodi as a program bound to CyberGhost in the tab ‘App Protection’
It is very easy to uninstall CyberGhost app from your device. If you are using Windows, access Control Panel and under Programs, click on ‘Uninstall a program’. Locate “Cyber Ghost” from the list and uninstall the VPN software.
For Mac, you can drag the Cyber Ghost VPN software from applications folder to Trash. Similarly, for Android or iOS devices, tab on the app’s icon for few seconds, and then drag the app to the trashcan or select uninstall.
Final Verdict: CyberGhost Review 2018
At the end of this review, it can be said that CyberGhost serves as an excellent alternative for those who currently seek a VPN. This service also presents feature-rich package plans in exchange of affordable price. For certain shopping events, there are big deals available by the provider which can be seen at CyberGhost Black Friday Deals.
Feel free to share your experience regarding your experience and reviews for CyberGhost VPN in the comments section below.