CyberGhost offers two kinds of refund policies in shape of 14 days and 45 days. You must know a few things in case you want to cancel CyberGhost subscription for any reason. If you have subscribed to its monthly plan, you can claim for the refund within 14 days after subscribing.
Similarly, you can avail the refund inside 45 days if you have subscribed to CyberGhost ‘s yearly and other longer plans. There are other VPNs in the market like PureVPN that you can try out once you discontinue using CyberGhost. In this guide I will let you know how you can get refund from CyberGhost without any hassle.
Without further ado, let’s begin!
Cancel CyberGhost – Quick Overview
- Visit CyberGhost official site and sign in to your account
2. Through your Account page, click “My Subscription”
3. Click “Auto renewal turn off” to cancel your subscription
4. Contact customer support to get a refund
How to cancel CyberGhost VPN subscription on Windows?
You can follow the same steps that are described above to cancel your CyberGhost subscription on your Windows devices. After cancelling your membership on CyberGhost, you can explore our guide on best VPN for Windows to keep unwanted personnel like online hackers and others at bay while using your preferred platform.
How to cancel CyberGhost subscription on Android phones?
You can select VPNs other than CyberGhost to protect your digital footprints at the time of using your desired mobile phone from anywhere. Follow these steps when you want to cancel your CyberGhost subscription via Google Play Store even if you are using its 7 days free trial feature:
- Open the Google Play Store
- Tap the Hamburger button then click “Subscription“
- Click the CyberGhost icon and tap cancel subscription
How can I cancel CyberGhost subscription on iOS?
After cancelling your subscription from CyberGhost, you will have to use other VPNs to safeguard your online activities while using your different iOS devices. You should follow these steps to revoke your paid as well as free trial subscription on iPad through the app store right away:
- From your iPhone or iPad, open the settings icon
- Select iTunes & App Store and click Apple ID
- Click view Apple ID and sign in via your iTunes password
- Tap on “Subscription” then click “Cancel Subscription”
- A pop-up message will appear on your screen that will confirm your cancellation
Note: You will need to request your refund by contacting the Apple support team and you will have to abide by Apple’s refund policies too.
How to cancel a CyberGhost account?
You can delete your CyberGhost account after clicking “My subscription” option. This way, you will see a link that you can use to remove your account. However, you will lose the remaining days of your subscription and you won’t be able to claim for the refund.
Can you cancel CyberGhost anytime?
Yes, you can cancel your CyberGhost membership anytime but you will have to contact CyberGhost by email or live chat support. You must initiate your refund request within 14 days or 45 days respectively if you are using a monthly or yearly plan.
However, you will need to use its live chat or email support feature to complete the refund process in the right way.
What should I do after cancelling my CyberGhost subscription?
Despite terminating your CyberGhost subscription, you still need a VPN to protect your crucial personal information online. Therefore, you should go through our best VPNs 2020 list to hide your actual whereabouts be it IP address, DNS and WebRTC data.
I would recommend PureVPN based on my personal experience as the Hong Kong based provider delivers a comprehensive list of privacy features that include 2000+ servers, internet kill switch, 5 multi-logins, dedicated IP, Netflix unblocking, 24/7 customer support and others.
Furthermore, you can use the service in China as it is included in the list of fewest VPNs that work in China instantly. After paying $2.91/mo , you can use all these above-mentioned exciting benefits at once.
Here is a brief comparison between CyberGhost VPN and PureVPN that helps you decide about your privacy appropriately:
|Logging Policy||No logs||No logs|
|Speed||17.10 Mbps||26.01 Mbps|
|Server Network||5600+ servers|
|Customer Support||Live Chat, Email & FAQs||Live Chat, Email & Ticket|
I hope now you would be able to cancel your CyberGhost subscription after following simple steps listed above in this guide. Feel free to share your feedback about the experience in the comment sections below.