AVG offers a 30 days money back guarantee to its subscribers. If you are unsatisfied with the VPN and cancel it within 30 days of purchase, you can request a refund if you purchased it through the official AVG website or through Google Play Store.
In this guide, I’m going to explain how you can cancel AVG Secure VPN and apply for a refund. If you’ve already cancelled the VPN and are looking for an alternative, you can try PureVPN which is an affordable option with a wide range of features.
Cancelling AVG VPN Subscription – Step-by-Step
If you are using the AVG VPN free trial, then there is no need to fill the refund request form, since AVG doesn’t require credit card details for free trial sign up. However, if you are using the full paid version, then you will need to make the refund request separately.
- Visit the official site of AVG and login through your credentials.
- Click “Unsubscribe” under the relevant subscription.
- Choose “Unsubscribe from future renewals and let my subscription expire on XX/XX/XX”.
- Tap on “Confirm” then click “Got it”.
Refund Request Form
After deactivating auto-renewals, you will need to fill a refund form in order to get your paid amount back. Follow the steps below to apply for a AVG Secure VPN refund:
- Open the refund request form.
- Fill in all details as required.
- Submit the form.
Note: The order number and license number can be found in the order confirmation email in your inbox that you must have received after purchasing the subscription.
How to cancel AVG VPN subscription on Android?
If you purchased your AVG VPN subscription through Google Play Store, you will need to cancel it first from the Play Store as described below and then fill the refund request form above.
Here;s how to cancel AVG account through the Play Store:
1. Open the Google Play Store.
2. Click ☰ menu available at the left side, choose “Subscriptions”.
3. Choose AVG Secure VPN from the list of subscriptions.
4. “Cancel Subscription“, follow the on screen instructions to complete the cancellation process.
How to cancel AVG VPN subscription on iOS?
For AVG accounts purchased through the App Store the cancellation and refund request need to be processed through the App Store. AVG cannot directly help with refunds for App Store purchases.
Follow these steps to cancel your AVG VPN account on the App Store:
1. Open your device settings
2. Click iTunes & App Store, click your Apple ID
3. Tap view Apple ID, sign in by providing your Apple ID password
4. Click Subscriptions
5. Choose AVG Secure VPN from the list of subscriptions
6. Click cancel subscription
7. You must follow the on screen instructions to complete the cancellation procedure
Note: Your subscription will be ended at the end of current billing cycle. For more information about requesting refunds through the App Store, see this article.
What should I do after cancelling my AVG VPN subscription?
As of now, you have cancelled your AVG account to complete the cancellation process. You should secure your online whereabouts in the form of IP address, DNS and WebRTC information. Therefore, you had better review our best VPN provider 2020 list to start protecting your crucial online activities from the eyes of online snoopers and other unwanted personnel.
If you consider my point of view, I would recommend PureVPN based on my personal experience. Moreover, the Hong Kong based service delivers numerous privacy features like internet kill switch, 10 multi-logins, dedicated IP, split tunneling, Netflix unblocking and so on.
Besides, the provider works exceptionally well in different oppressive countries like China. This is the reason, PureVPN is included in the list of best VPNs for China. You will need to pay just to avail all these exciting packages under one package.
Here is a brief comparison between AVG Secure VPN and PureVPN that allows you choose the right VPN for improving your online privacy.
|Factors||AVG Secure VPN||PureVPN|
|Jurisdiction||Czech Republic||Hong Kong|
|Logging Policy||Keeps logs||No logs|
|Speed||14.81 Mbps||26.01 Mbps|
|Server Network||50+ servers|
|Customer Support||Live Chat, Email & FAQs||Live Chat, Email & Ticket|
|Website||AVG Secure VPN||PureVPN|
AVG Secure VPN may not work for everyone, which is understandable since the VPN is quite a bare-bone service with features far too limited when compared to top-rated competitors. The good thing is that AVG does offer a legitimate 30-day money-back guarantee, but the refund process can be a bit cumbersome.
For a full analysis of this VPN, see our AVG secure VPN review.
Have you tried applying for a refund from AVG in the past? What was your experience like? Share your thoughts in the comments section below!