In the VPN industry, providers that offer money-back guarantees usually fall into two categories: those with a 30-day refund policy and those with a 7-day money-back guarantee. TorGuard falls in the latter category i.e. it offers a 7-day money-back guarantee in Australia. Check out our recommended best VPN in 2023.
Needless to say, 7 days can pass by relatively quickly so you don’t have a lot of time to make up your mind and make a decision. If you want a VPN with an extensive money-back guarantee you can try ExpressVPN free of cost that not only offers a 30-day refund policy but also offers a 3-months completely free subscription on its annual plan.
In this guide, I’m going to explain how to cancel TorGuard in Australia and get your refund. You can try TorGuard not working in Australia issue first if you’re unsure about canceling the service instantly.
How to Cancel TorGuard in Australia and Get Refund – Quick Guide
- Visit TorGuard.net and log into the client area with your account.
- In the menu on the top click “Services” > “My Services“.
- Next to your service, click “Manage” > “Request Cancellation“.
- Now cancel recurring payments by removing your credit card details through this link.
- Submit a support ticket with your refund request.
- Wait for the confirmation email.
- Get your refund within 5-10 business days.
TorGuard Refund Terms & Conditions in Australia
As you’re probably already aware, TorGuard only accepts a refund request that is made within 7 days of purchasing the subscription in Australia. Also, the refund policy does not apply for Dedicated, Streaming, or Residential IPs. Only the payments for the standard subscription can be refunded in Australia.
So, if you’re thinking to cancel TorGuard in Australia refund make sure that:
- It has been less than 7 days since you purchased the subscription.
- You have a standard subscription plan (no dedicated IPs).
If the above is true, then you are eligible to cancel TorGuard in Australia must comply with your request as per policy. As discussed above, ExpressVPN doesn’t impose any conditions on its refund policy and you can use it free of cost for 30 days and cancel to get a refund.
Things to Consider Before Cancelling TorGuard in Australia
TorGuard is a pretty good overall VPN service in Australia. However, no single VPN can satisfy all users across the world, so you shouldn’t wait before canceling your subscription if you’re unhappy with the VPN in Australia.
Still, to be fair with the provider, let’s go through some of its key capabilities that you should consider before finally pressing the cancel button:
- Netflix unblocking: TorGuard offers “streaming IPs” as an add-on to its core VPN service for accessing streaming services. Users can unblock Netflix with TorGuard in Australia through these dedicated IP addresses. Since TorGuard provides fast speeds in Australia, it is an overall efficient service for Netflix.
- Access torrents: Users can also download torrents with TorGuard in Australia to secure their p2p sessions. The fast speeds ensure quick downloads for users that frequently perform p2p filesharing.
- Cross-platform compatibility: TorGuard support 5 multi-logs per account. If you use VPNs on multiple devices, you can easily set up TorGuard on Firestick in Australia, Kodi in Australia, as well as streaming boxes like Roku in Australia.
Unfortunately, TorGuard does not offer a free trial in Australia, so new users can’t test out the service before purchasing the paid subscription.
I Cancelled TorGuard in Australia – What Do I Do Now?
TorGuard is a pretty good VPN service that works well for most VPN use cases including torrenting and Netflix streaming. However, if it fails to work as per your expectations and you’re less than 100% satisfied with it, you shouldn’t waste any time before canceling the subscription and requesting your refund.
ExpressVPN immediately comes to mind as a solid alternative to TorGuard. This is due to the fact that it supports torrenting on many of its 3000+ servers and has built-in security to guard users’ privacy which is necessary to perform P2P activities with peace of mind.
Additionally, ExpressVPN doesn’t disappoint when it comes to unblocking services like Netflix, BBC iPlayer, Amazon Prime Video, and others. This makes it particularly suited for users that regularly need to bypass geo-restrictions on these services.
The best part about ExpressVPN is that it has a 30-day money-back guarantee in contrast to TorGuard’s 7-day refund policy. This allows users with a greater window of time to try the VPN out and decide if they’re 100% happy with it. If not, you can easily claim a refund.
Here’s a quick comparison between the two VPNs:
| Factors | TorGuard | ExpressVPN |
|---|---|---|
| Jurisdiction | United States | British Virgin Island |
| Logging Policy | No logs | No logs |
| Pricing | $9.99/mo | AU$ 10.41/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free |
| Server Network | 3,000+ servers 50 countries |
3000+ servers 90+ countries |
| Customer Support | Emails & tickets | Live chat, 24-hour customer support |
| Torrenting | Supported | Supported |
| Netflix Unblocking | Supported | Supported |
| Security | Strong | Strong |
| Website | TorGuard | ExpressVPN |
How to Cancel Subscription Other than TorGuard and Get Refunded in Australia
Conclusion
The 7-day money-back guarantee of TorGuard means that you have to act fast if you’re unsatisfied with the service. There’s a very good chance that the provider will refund you the full amount if you cancel TorGuard in Australia within 7 days of purchase.
For more information about this VPN, see the TorGuard review Australia.
