Astrill VPN Review 2017

Comparison: PureVPN vs Astrill

VPN Providers purevpn_comparison cyberghost
Price $2.92/mo $9.99/mo
Servers 500 Servers in 140 Countries 202 Servers in 55 Countries
Multi Login 5 None
Money Back Guarantee 7-Days 7-Days
Encryption Level 256 bit 256 bit
Bandwidth Unlimited Unlimited
Get this Offer » Visit »

This Astrill VPN review reveals the features and services of the aforementioned VPN service. It provides 200+ servers – up and running all the time – all over the world. Astrill can be set up easily on various devices including Windows, Android, iOS, Mac, Linux and DD-WRT routers. It also offers a broad range of IP addresses and lets the users test its services with a 7-day free trial.

Pros:

  • 202 servers in 55 countries including US, UK, Germany and Canada
  • 87,417 IP addresses to choose from
  • Compatible with Windows, Android, iOS, Mac, Linux and DD-WRT routers
  • 7-days money back guarantee
  • 7-days free trial
  • 24/7/365 Customer Support

Cons:

  • No monthly subscription plan

Astrill VPN Reviews on Google Play

We have taken a few snapshots of the feedbacks by the users on Google Play to check where Astrill VPN stands and what the users think of its services. As expected, we came across quite all sorts of comments. Some were positive, and some criticized it for its crashing problems. Let’s check them out.

Astrill VPN Reviews on Google Play

Once you scroll down the users’ feedback page, you will see many users complaining about the same problem. Astrill VPN claims that it has fixed the crashing issues in its latest updates, but judging by the comments on Google Play, we think the latest update itself needs to be updated.

Astrill VPN Reviews on Google Play

Like we said, the update has had a negative impact on the connection of the users. As evident from the comment above, the users loved Astrill before it was updated. Almost all of them experienced the crashing issues ever since the update was made available on Google Play.

Astrill VPN Reviews on Google Play

Most of the users feel Astrill VPN is doing a fine job. Some recommendations, However suggest that Astrill should look to add the auto-start feature to its PC and mobile clients so they don’t have to turn it on every time they switch on their PC or mobile phones.

 

Astrill VPN Reviews on Twitter

Contrary to the general sentiments on Google Play, we found comparatively positive reviews on Twitter. The users took to the social media and gave mostly positive reviews to Astrill VPN’s overall services. Check out a few tweets to know what we are talking about.

Known for its consistent and reliable connection, Astrill VPN is highly praised for its quality services all over the world.


Astrill VPN is known for smooth and speedy connections, the client is easy-to-use and it is worth a try if you are considering a VPN service for yourself.


Most of the VPN services are banned in China and Astrill VPN is one of the few VPN services to work smoothly there. As the tweet suggests it is a great tool to have by your side especially if you are travelling.

Pricing Plans and Packages by Astrill VPN

Pricing Plan of astrill vpn review

While reviewing Astrill, we were dumbfounded by the packages and prices it offers to its users against the features and add-ons it provides. Imagine accessing 202 servers in 54 countries at $5.83/month. This means you can make use of Astrill VPN price and access anything you want.

Like any other VPN service, Astrill VPN comes with three packages that include all the features. But unlike any other service, it offers the three packages at comparatively lower prices! Astrill does not have a monthly pricing plan, and its packages range from quarterly to yearly.

The quarterly package that is originally worth $45 can be bought for $29.95, costing you only $9.98/month for all the features. If you look at the half-yearly package, you will notice that the original price is $90 for six months but Astrill is being very kind on its users and providing the same for only $39.95, costing you $6.66/month.

We were befuddled for a moment when we saw the prices of the yearly package. The original price for the yearly package was $180, but Astrill VPN gives everyone a 61% discount and offers the same features and package for $69.95. So if you are looking to subscribe for the yearly package, you will have to pay only $5.83/month.

Astrill vpn review
Astrill VPN Servers and IPs

This Astrill review analyzes each and every feature in detail including the servers and IP addresses. Astrill provides 202 servers and more than 87,417 IP addresses to its users. The servers are located around the world and you can connect to any of them from anywhere in the world.

Spreading across 55 countries, Astrill is a top choice for those who look to pierce through the restrictions set on legal content. Accessing the websites that are subjected to restrictions will prevent you if you are not based in a region where the websites are not allowed for viewership.

If you are a fan of streaming services like Netflix and Hulu, you are definitely going to enjoy switching your server to US. Blazing speeds along with the flexibility to choose any IP address, you will enjoy watching the movies and streaming TV shows online.

In case you are wondering where the servers are located, let us be more specific. You will find Astrill’s servers in these countries: United States, Canada, United Kingdom, Netherlands, Germany, France, Spain, Portugal, Italy, Switzerland, Sweden, Luxembourg, Norway, Denmark, Belgium, Finland, Ireland, Austria, Czech Republic, Slovakia, Poland, Hungary, Serbia, Romania, Bulgaria, Moldova, Lithuania, Latvia, Ukraine, Russian Federation, Turkey, Greece, Australia, New Zealand, Japan, Hong Kong, Korea, Taiwan, Singapore, India, Malaysia, Indonesia, Thailand, Vietnam, Israel, Panama, Mexico, Brazil, Argentina, Peru, Egypt, Saudi Arabia, South Africa and China.

Devices Supported by Astrill VPN

We can’t remember reviewing a more complete VPN than Astrill in a long time. It has got every feature that makes it perhaps the best VPN in the industry as of now. From servers to device compatibility, Astrill has got you covered on all grounds.

astrill vpn supported devices

It is compatible with the leading operating systems and software and works stunningly well on Windows, Mac, Android, Linux, iOS and DD-WRT routers and devices. Astrill VPN provides is one of the few VPN providers that provide VPN Clients for Windows, Mac, Linux, iPhones and Android devices.

Protocols and Encryption

A good VPN is often signified by the protocol support it provides to its users. As long as the users have many choices (in terms of protocols) to choose from, they will continue to use a VPN service. It seems like Astrill is already aware of this phenomenon and therefore provides a combo of OpenWeb, OpenVPN, PPTP, L2TP, Cisco IPSec, StealthVPN, SSTP and IKEv2 as VPN protocols.

Needless to say OpenVPN, L2TP and PPTP are the most commonly used protocols. PPTP protocol can be set up on Windows, Mac OSX, Linux, Apple iOS, Android and DD-WRT while the L2TP protocol can be set up on Windows, Mac OSX, Linux, iOS and Android. Most secured protocol, OpenVPN can be set up on Windows, Mac, Linux and DD-WRT routers.

Astrill VPN uses AES 256-bit encryption to make sure your traffic and internet connections are safe. Good protocol support compiled with advanced 256-bit strong encryption means you are 100% safe from the potential threats of cyber industry.

Astrill vpn review

Astrill VPN Client for Windows, Mac and Linux

What we loved the most is the fact that Astrill VPN provides VPN clients for every popular device and operating software. However, Astrill believes in keeping the things simple and provides almost the same VPN clients for Windows, Mac and Linux. The options are identical and the outlook isn’t different from what you see on the other devices.

astrill vpn for windows and Mac

In terms of providing several features and facilities to users in the VPN Client, we hardly see any other VPN service doing better than Astrill. It gives you so many choices to choose from that a general user tends to take a bit longer to get familiar with its VPN Client. We were totally amazed by the functionality and the feature it provides to its users.

Astrill VPN in China

Despite of all the rumors and reports, Astrill VPN seems to be working absolutely fine in China. The Great Firewall of China is working aggressively to crackdown all the VPN networks that are still functioning in China and in its attempt, several reports came out that Astrill was inaccessible over there.

But despite of all the initial reports and evidences, our sources have confirmed that Astrill is still working perfectly in the Chinese region. In fact it has added some new servers for its Chinese users to get connected to in order to escape from the persistent surveillance and harsh restrictions on the internet.

With Astrill VPN in China, the users can hide their IP addresses and can access the streaming websites and popular social media networks such as Facebook and Twitter. It has always ensured that all the servers are properly operating in China and cause no trouble to the users.

Astrill VPN Free Trial and Refund Policy

Most of the people tend to look at the USPs of a product before they decide to buy it for themselves. The VPN service providers also keep the users’ interest in mind before they work on their products. Astrill VPN provides a 7-day free trial so that the customers can get ample time to test its services. The free trial is offered to everyone regardless of region and restrictions.

Similarly, Astrill VPN provides a 7-day unconditional refund to every user. In case your needs are not catered, you can always contact their Customer Support and ask for a refund. Even though Astrill makes sure that the users enjoy maximum benefits of its services, the refund requests are also accepted very warmly.

Astrill VPN’s Customer Support

Astrill claims to provide an excellent customer service to all its users. So we decided to test its Support in our Astrill VPN review. While they do claim to provide the best Customer Support, our test results showed that their Customer Support needs a bit of improvement.

astrillvpn review customer support

We were annoyed by delayed responses but the representative was polite and answered all our queries. There is a margin for improvement as the wait really pushed us off, but if you are someone who has no problems in waiting for a response, you are most likely going to enjoy their Customer Support.

Astrill provides Customer Support through Live Chats, Knowledge base, FAQs and Ticket support system. If you are not satisfied with the response of the Live Chat representative, you can always open a ticket and get your queries answered and resolved in detail. All in all, we like their Customer Support but still think that they can improve it to reap fruitful results.
Astrill

 

Astrill VPN’s Video Accelerator and Web Cache

People usually look for alternatives when they do not find a link to their favorite streaming service or their internet speed dies down while streaming the movies and videos. This has been the case so often that Astrill VPN has literally gone out of way to provide its users with tools that would provide them amazing video-streaming experience.

It provides Video Accelerator along with Web Cache that enhances your internet speed and makes it sufficient to provide you with top quality video streaming. It doesn’t matter if your internet speed is slow or if the connection gets timed out, the video accelerator tool enables you to stream all content in fine quality.

 

Conclusion of Astrill VPN Review

We have had the best experience while reviewing Astrill VPN. There are so many features that are different from the other VPN providers in the industry. There are only a few VPN service providers that are providing such tools like video accelerator to their users.

They have 202 servers in 55 countries which is very impressive, and they provide military grade encryption as well to keep the threats away. Only downside is the delayed response of Customer Support, but leeway can be given to them, provided they are handling thousands of users from all over the world.

Summary
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Reviewed Item
Astrill VPN
Author Rating
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Humayoun Khan

Author

Humayoun Khan's Biography :


When Humayoun Ahmed Khan is not busy daydreaming about his ideal vacations, he likes to keep himself busy by learning and writing about latest technologies. New to the world of IT, still better than many who have been in this industry for years. Just kidding. He blogs here to bring the latest news from the virtual world.


9 Responses to Astrill VPN Review 2017

  1. Kv says:

    Their refund policy is at their discretion. After hours of technical support online since their phone systems are down I learned that their customer service representative had lied to me about the services offered period I was told I could use this service as a hotspot period after only a few hours of purchasing based on this misrepresentation of their product they are refusing to give me a refund

  2. Wayne says:

    Astrill VPN is really awful.I have used it for the past 2 years and I can safely say that I have never encountered any issue with it. It is fast, reliable and more importantly, it has low cost.

  3. User says:

    They have horrible customer service. When dealing with VPNs you will need technical support no matter how Internet savvy you are. I am formed the service I needed, I pay them, then they inform me I need to spend more money to actually use the service.

    • carmen says:

      I must say that this is not true! I am using Astrill now for about 2 years and technical support could not be better! Every time I need some technical support they’re more than welcoming.
      Been using PureVpn before, but it is not good as Astrill.

      • Chang M. says:

        Maybe the customer service experience you had was an isolated issue. I have been with Astrill for three years now and had to contact them thrice. My experience with their tech support is great and never had to call again after each instance.

  4. Sadaf Mehreen says:

    Astrill offers good services.

    Last year I quit using Astrill just because I was facing a bit difficulty in connection and with that I saw a few bad responses by other customers.
    Later on, I realized that I made a mistake to switch to other vpn service.

    I am back to using Astrill since more than last 9 months and I am happy with it.

    I would advise all others to try it on their own rather than being misguided by false information.

  5. Jim says:

    ASTRILL CUSTOMER SERVICE SUCKS
    They ignore all your refund related questions
    and quite frankly, the only thing they ever respond to you with is with technical solutions for problems you didn’t even ask. I’m better they use automated messages to reply to everyone based on keywords in the ticket.

  6. Mohamad says:

    Best Vpn service but new IOS app is not working. Please Fix it ASAP.

  7. Sunny says:

    Astrill is NOT honost to their customer. Many things posted on their webpage are lies. Especially the logging and privacy policy. Below was a post by Astrill ex-engineer (http://tinyurl.com/nombsv6). Judge for yourself.

    I worked for Astrill so I can tell you the claims attributed to them on that page are mostly bullshit.

    1) We do not keep logs

    Reality) False. They do keep logs. With reguard to http traffic, they log every single single page loaded for every customer using their VPN servers. They log your account number, the requested url, the time of the request. This information is kept for months at a time and then thrown into a journal system.

    2) We do not disclose your customer information

    Reality) Mostly true. Astrill is mostly concerned with closing the accounts of people who abuse their network. If anyone asks they will say they can’t identify what customers are doing, but in reality is Astrill is constantly scanning through their logs looking for people running scripts which hit google/facebook (or any other site) too frequently, and then those accounts are disabled.

    3) We may enable logs on a server in case of network abuse

    Reality) False. Http requests are logged on all servers and that data is kept for a minimum of three months. Always. When I asked about this discrepancy between what they say publicly and what they do privately I was told we would do whatever it takes to run the company (even if that includes deceiving the customers).

    4) We do not store any files, we provide IP transit only. Therefore, we can’t fulfill any “take down(s)”

    Reality) False. Astrill receives a whole bunch of take down notices every single day and then blocks users from reaching those destinations. One of the uses of the logs they keep is to locate copyright troll IPs. We developed scripts to compare take down requests (which include our offending torrent IP addresses and time stamps) to locate the trolls, and then block our clients from connecting to them. We still did a lot of take downs, but by locating copyright troll IPs (by running scripts on our logs) we were able to block many IPs.

    5) The majority of users use shared IP space therefore we are not able to identify the customer

    Reality) False. We knew exactly who registered what accounts and logs every one’s activity. We can and do identify your account. We close accounts each day for abuse. We were working on a system to throw abusive accounts onto one server. I don’t know what progress was made in this endeavor.

    6) P2P activity is allowed on many of our servers

    Reality) True. These are the servers marked with a star in the connection tools we provide.

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