Internet users have never been susceptible to threats that they have become now. It seems that manipulation of private and personal information by ISPs, data breaches and risk to the online privacy has become new norm.
Though, internet is swamped with VPNs that promises rock-solid protection for your computers, smartphones and devices. It is the high time for tech enthusiasts, cyber experts and an individual to take immediate steps in right direction to put away with information leakage, breaches and weaker encryption.
In this unbiased 12VPN review, we will analyze the ‘ins and outs’ of Hong Kong based VPN service whose slogan is ‘Secure Connection, improve your privacy’. Rest assured, you will get comprehensive understanding that will clear up clouded vision and find out about 12VPN in detail.
- No Logging
- 14 days Money-Back Guarantee
- Affiliate and Refugee Plan
- Simple and Easy-to-use Interface
- No P2P
- No Kill Switch
- No More than 2 Connections (Desktop/Laptop and Mobile)
- Unhelpful Customer Support
- Lack of Advanced Functions
12VPN is a trademark of Anuson Limited which is a Hong Kong based privately held company. This service promises to provide convenient and easy ways to access internet. It comprises user-friendly website with well-defined and catchy interface that will impress you for sure.
You don’t need to worry about privacy protection of your important data at all as this VPN is headquartered in Hong Kong which doesn’t have to abide by any data retention laws.
Pricing Plans-Is it Pocket-Friendly?
12VPN Price plan is cost-effective and anybody can afford this service easily. It facilitates all customers with unlimited advantages, no matter which plan they choose. An amazing thing about 12VPN is that more than winning its monetary goals-It is eager to provide satisfactory service to the clients. That’s why, still, it doesn’t cost higher as compared to other service providers.
Our 12VPN review reveals that pricing plans are fully client-focused with three different choices. From 1 month 12 month, you can take advantage of plans as per your need. If you would opt for 12 month plan, then you can enjoy straight 40% discount offer easily.
12VPN Refund Policy
12VPN holds clear refund policy which says you can get your money back within 14 days of your order. However, a user has to be very cautious when it comes to refunding. There are certain things which everybody should bear in mind while cancelling order and requesting for refunds:
- 12VPN is not liable to refund your money, if you’ve consumed more than 5GB of bandwidth.
- You must be complying with Terms of Service and Acceptable Use Policy.
- You can refund money for new accounts only and renewals are not adjusted for refunding.
- Users who had made payments via Bitcoins may find it difficult to refund their money.
12VPN Payment Method
12VPN banks on traditional payment methods such as PayPal, Credit card, AliPay and Bitcoins. If you want to keep transaction anonymous, then make payment via Crypto currencies or mail money to company’s Hong Kong office.
With variety of payment options, it will be cakewalk for an average user to subscribe this service and shield their online presence from online threats, preying eyes of governments and notorious hackers.
In order to find out the number of 12VPN servers across the globe, we decided to contact to the customer support department of this service. This VPN has gateways in these countries: USA, UK, Canada, France, Germany, Singapore, Netherlands, Switzerland, Israel and Germany. It has a total of 300 servers.
A customer can avail unlimited number of server switches easily which means you are free to connect to any server anytime without any difficulty.
Customer Support – Far From Perfection
Though, the FAQs page provides concise answers but it doesn’t provide much links for the customers’ satisfaction. Neither it has video tutorial nor contains blogs for the users’ understanding. In fact, 12VPN has nothing for the user’s guidance
The amateurish thing which you will find in 12VPN is slowest customer service. The only way you can contact to customer support department is email. They take big amount of time in answering your query or resolving your problem. Unavailability of live chat service makes it ‘Unfriendly Service’ for customers worldwide.
We must confess that writing 12VPN review had been hard nut to crack because neither it offered videos guides nor we got effective links to equip ourselves with the true knowledge of this VPN. They were of little assistance meanwhile we were setting 12VPN on our system.
Most importantly, it never shares personal and confidential information of its clients with 3rd parties.
How Secure is 12VPN?
After reviewing various VPNs that claims to maintain privacy of users by storing no logs at all. Unluckily, not every VPN fulfills its promises because governments have to interfere in VPNs and pressurize these services to retain data and personal information of the users.
Since, this company is based in Hong Kong, whose special administrative status has zero interest in internet censorship. The only purpose of the cyber laws is to restrict and detain cyber criminals. That’s why, 12VPN is not restricted by law to save customers’ logs.
12VPN is offering feature of ‘Shared IP addresses’ to its subscribers. With this feature, it would be difficult for other users to trace IP address.
Protocols and Encryption
While writing 12VPN reviews, we found out that it doesn’t contain standard protocols which could be confusing for new clients. Anyways, you don’t need to worry at all as these protocols can encrypt your network with 256-Bit AES which is trustworthy and unbreakable encryption.
Following are the protocols which 12VPN contains for the ultimate security of the customers’ privacy and their electronic devices:
- SSTP- Even though, it contains all benefits of OpenVPN and can bypass all firewalls easily, but SSTP (Secure Socket Tunneling Protocol) works only for Windows device. Though, it is not available on other operating system and not being open source alike OpenVPN. It would be smart choice to try your hands on SSTP when OpenVPN is not easily available.
- IKEv2- When it comes to speed, security and stability of connection, then IKEv2 (Internet Key Exchange version 2) is available for all operating systems i.e. Windows, Android and Mac).
- PPTP- Point-to-Point Tunneling Protocol (PPTP) is one of the oldest protocols. Though, it is available since 1995, however, it could not be that much effective and can be decrypted. The only advantage of having PPTP is ‘Fast Speed’.
These are the protocols which 12VPN contains and they can work efficiently alike OpenVPN protocol. Rest assured, they are enough for the surefire protection of your online privacy and network.
Alike other VPN providers, 12VPN doesn’t keep logs. The only issue we found that it has no kill switch. However, in order to take the security to next level, it comprises NAT firewall which takes malwares, spywares and viruses away from customers’ devices.
12VPN is compatible on all operating systems from Windows, Android to Mac and Linux. Clients get browser extensions for all browsers as well i.e. Chrome, Opera and Firefox. Even, it covers all electronic devices from smartphones, tablets and desktop computers.
Certainly, Easy compatibility is the forte of 12VPN. To ensure that every user is safe meanwhile accessing the blocked websites, 12VPN is designed in a way to fulfill demands of all types of users.
As far as speed is concerned, 12VPN works better than most of the mediocre virtual private network service. Let yourself make most of the downloading and uploading speed and enjoy benefits of having well-engineered VPN. Though, it has servers across the globe, but, it is offers bittorrent on just two servers. Well, rest of the locations don’t allow bittorrent.
Likewise, it doesn’t allow P2P traffic that could be major switch off for users. Maybe, it could be due to the fact that most of the Chinese service providers don’t want to chase the trend and want to stay off the grid.
Alternative to AVG VPN Review
Might be possible, this VPN service could be troublesome when it comes to unblocking streaming websites where you want to watch enjoy favorite Movies, Seasons and TV shows. That’s why users search for effective alternatives. Here, we’ve reviewed VPNs and SmartDNS services for your convenience.
- Expressvpn Review
- IpVanish Review
- VPN Unlimited Review
- Avast Secureline VPN Review
- Proxy Server Review
- LimeVPN Review
Wrapping Up- 12VPN Review
To review 12VPN flawlessly, we tried this services and we were able to bypass geo-restricted websites. It worked well in accessing blocked website and there was no fear of getting caught by cyber criminals and governments.
Customer support could have been better and they need to revamp their overall customer engagement and retention policy from the scratch, if it wants to cater the clients worldwide. It’s relatively affordable than to other VPNs.
Hopefully, this 12VPN review will work out and you will enjoy the topnotch security and unblocking geo-restrictions would be cakewalk. Surely, it will be easy ride for you to overcome security loopholes and make most of the professional VPN service.